4.5
Very Good 1989 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • You can pick up an in-room fitness kit from the front desk
  • The hotel has two resident black swans (catch their feedings a couple times a day)
  • WiFi is free only for Select Guest members

Amenities

  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property Suite Bedroom living room hardwood cottage bed sheet

Overview

Location

Located in Houston, Omni Houston Hotel is in the business district and minutes from Uptown Park and Houston Arboretum and Nature Center. This 4.5-star hotel is within close proximity of Memorial Park and The Galleria.

Rooms

Make yourself at home in one of the 378 air-conditioned rooms featuring minibars and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Omni Houston Hotel
4 Riverway
Houston, TX 77056 United States

Reviews

4.5 Very Good 1989 Reviews
Not clean
Reviewed 1 day ago

Not clean, rooms are not cleaned daily, billows smells bad and on our last day no water in the room from 5Am untill almost 8am !!!! Missed very important meeting because of that !!!
I would not recommend this hotel at all

One night stay only
Reviewed 5 days ago

The room was booked through Priceline that same day we went. Last minute trip for my husband and I. When we arrived we were greeted but wasn’t given much information about the hotel or asked if we needed anything else. So customer service was bare minimum. The room was 2 queens vs a king due to my mistake on Priceline. It was a nice room but could use a little make over for updating. Housekeeping could also do a better job but I can’t complain due to the low cost of the room. I wasn’t impressed with the $24/night self parking fee. That’s high and it should come with the hotel fee. (In my opinion) Overall, it’s a great location and nice hotel!

Good enough to recommend it, with one caveat.
Reviewed 6 days ago

The hotel was recently remodeled due to flooding, and the restaurant and bar staff downstairs have only been back on the job for three months. This meant they tried really hard, but were (clearly) still a bit disorganized.

I had the same breakfast server every morning. His name was Bobby, and he was great. The bartender in the evenings was a young woman named Savannah, and her service was also excellent.

There just seemed to be a disconnect with the kitchen staff, perhaps. Food took quite a while to come out. Aside from that, the gym is nice, the pool was well-maintained, and the staff was all professional.

I have one gripe, and it was really annoying: Their Chromecast system for streaming Netflix is maddening, and unreliable. I ended up sorting it out after my third day, but basically -- the hotel WiFi tends to forget your phone, in this case, my Android Galaxy S10, but also my wife's iPhone 10. Yes, you can call the customer service number to get it fix, and that works, but I found just re-pairing every four hours to be the best thing.

Is it on the Omni? Kinda/sorta. Stayconnect is the software provider for the built in Chromecast, and their customer service is good, but their software is buggy. Now, is it a huge deal? Eh, not really. It's just annoying. When I'm trying to unwind at night after work, I don't want to spend time troubleshooting Netflix. I travel with my own Chromecast, but the Omni doesn't allow you to connect it to their WiFi, because it can't get to their splash/payment screen.

If I have one takeaway: Omni Hotels need to let their guests use devices like Kindle Fires and Chomecasts. Lots of people (me, and others) travel with them. It's not a huge ask.

Absolutely amazing!
Reviewed 1 week ago

This is definitely the best hotel I have stayed at! Everything was amazing from being greeted at the door to leaving at check out time! The rooms were so clean and the view was amazing. This is definitely a place I would come back to again in the future!

Horrible Room
Reviewed 2 weeks ago

Everything was wrong with my room. Air conditioner leaking onto the floor and not working so we slept horribly, WiFi didn’t work, tub was clogged. I left early because I was so disappointed Not coming here again.