Omni Houston Hotel
What To Know
- You can pick up an in-room fitness kit from the front desk
- The hotel has two resident black swans (catch their feedings a couple times a day)
- WiFi is free only for Select Guest members
- Handicap Accessible
- Parking On Site
Located in Houston, Omni Houston Hotel is in the business district and minutes from Uptown Park and Houston Arboretum and Nature Center. This 4.5-star hotel is within close proximity of Memorial Park and The Galleria.
Make yourself at home in one of the 378 air-conditioned rooms featuring minibars and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.
Business & Travel Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
If you were to read my reviews, most hotels are Hilton properties. This time, I am staying at Omni on Four Riverway. Hospitality is good, room is nice and clean, and food is good. I have to admit, I haven’t stayed at an Omni hotel since the 80’s! Yikes!
When in Houston, I would recommend this full service hotel. I believe this would be a property to stay. It is definitely full service so bring your tip money starting with valet. You can “rent” a refrigerator for $10 a day (Wait! What?!?). Yes, you read it correctly. I bought a styrofoam cooler from Walmart and continued to change the ice. Works just a refrigerator. Oh! You can “rent” a microwave for the same price too. SMH.
The pool is nice. Very chic! Enjoy!!!
I will start by saying nothing terrible happened during my stay (for business) at The Omni but I felt a variety of small things added up to a lackluster experience.
Location: Not great. Definitely not walkable. It sits far from the main road on a long driveway so not entirely convenient. Because of this, I ate on-site...
Food: I expect high food prices at hotels but what I don't agree with is extreme price gouging. I got a small iced coffee (nothing fancy; no espresso, no cold brews) and a fruit cup that was $19 and change with tax. I got smart for dinner and ordered Uber Eats. The Omni Valet was completely rude to my Uber Eats driver and the 60 seconds he was on their driveway. They then got a bit rude with me for having a delivery. There were no other cars on the driveway and my dropoff took all of 60 seconds. The dropoff impacted no one negatively, except for Omni missing out on another meal charge from me.
Due to lack of options, I did a grab n' go breakfast from Birdies the morning I was leaving. CAUTION: the yogurts were expired by several days and I told the staff member. She got defensive and said, "Yes, I know". Oh okay.
The room decor: very outdated, the shower looked like it was from 1989, no hair dryer in the room, and no lights over the shower, weird bar soap that left a slime on my skin.
I always like to end reviews with would I stay here again? No. There are so many other hotels in Houston with great staff, reasonable prices, updated amenities/decor, and prime locations.
2 colleagues and I stayed in Houston for a business trip for 2 nights. Upon checking out, we realized that two of us had mini bar charges on our receipt. First off, we would never, ever pay for anything out of a mini bar since our travel expenses are audited by our organization and well we just have no need in paying 5 dollars for Pringle’s.
Our admin assistant has been in contact with Omni employees who assured her the charges would be taken care of, however, they cannot provide any info into this oversight. The charges are still on my card and she just called the hotel back receiving some pushback from whoever she spoke to. This is unacceptable behavior from Omni and there seems to be no answers on how two separate rooms had erroneous mini bar charges. It turns out our other colleague had a similar situation with the “free” drink vouchers, he was charged an additional drink, which he did not consume and it took over 2 weeks for the charges to be credited back. Our admin has escalated the situation to the GM and hoping she gets a call back.
Our organization will no longer stay at this Omni after such unprofessional practices.