Omni Houston Hotel
What To Know
- You can pick up an in-room fitness kit from the front desk
- The hotel has two resident black swans (catch their feedings a couple times a day)
- WiFi is free only for Select Guest members
- Parking On Site
Located in Houston, Omni Houston Hotel is in the business district and minutes from Uptown Park and Houston Arboretum and Nature Center. This 4.5-star hotel is within close proximity of Memorial Park and The Galleria.
Make yourself at home in one of the 378 air-conditioned rooms featuring minibars and LCD televisions. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar.
Business & Travel Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 32000 square feet (2973 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
The common areas have been renovated, but the rooms have not. They look old and very out-of-date. They should have taken advantage of the hotel's shutdown to refresh and modernize the rooms.
More disappointing is that they did not offer me the Double Room Upgrade even though there are suites currently available. I paid for a "Premier Room" which got me the following:
• a nice view of the parking lot
• no bottled water in the room
• a nightstand with a drawer that will not close
• someone's old bar of soap still in the shower (with a curly black hair on it!!)
So, thanks Omni Houston for totally disregarding your highest-level of customer loyalty!
_Please add color to your Spa, too Clinical
- Dirty bed sheets
- Awful in-room dining, who fails a Burger!!
- Hidden Fees!
- Manager who didn't care why I was leaving!
- Was here for Bday night stay
Stayed there the middle of last month, they had recently reopened (appx 30 days prior) due to flooding from Hurricane Harvey. First thing first...as soon as I checked in the lady asked me if I had two reservations, I promptly told her no, just one for myself and didnt think much more about it. Well apparently she was either dense or they purposefully and intentionally ripped me off. I was never given a receipt for my stay which is usually slipped under the door sometime during the night, now I know why...even though I told her I DID NOT HAVE TWO RESERVATIONS they still charged me anyway. Heres the real kicker, they put me in just a standard room and the extra charge was for a premium room!! LOL Well its been a month and after two "promises to refund" its still not been put back into my account. So now I have to go thru all the nonsense of disputing the charges because of the unscrupulously, deceptive, fake charge they did and lies to fix it that the Omni Houston did to one of their Platinum Members.
I could go on and on and tell you about how substandard the remodel is, and how loud the entry is now with nothing to deaden the sound, I could tell you how the rooms are all still antiquated and were not upgraded, I could mention the silly "view master" terrible art installation, I could mention how theypool is no longer heated, how there is no more lil shop for convenient items that you may need for the trip and it was replace by a wall of ridiculously over priced hand bags, I could even tell you about them giving me a key to a room that someone was still staying in and I had to go back downstairs to resolve that Im glad the person staying there didnt kill me, I wont even mention that they charge you $35.00 per night to self park your car in their enormous, obtrusive parking garage that blocks the view of downtown...but I wont mention any of that. Just focus on them ripping me off with the double charge...
Loved everything about this hotel, especially the friendliness and helpfulness of the staff. Very clean and beautiful. The only negative was our bathtub didn’t drain well while taking a shower. I’m sure that doesn’t happen in every room and wouldn’t prevent me from staying again.
Great suite on 10th floor overlooking pool and fountain.. Excellent service and maid staff.
Food was very good, drinks even better. We were here for a 3 day seminar/convention and never wanted for anything!!