4.0
Very Good 1159 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property Bedroom Suite condominium home living room cottage

Overview

Location

With a stay at JW Marriott Houston in Houston (Westheimer Rd), you’ll be minutes from The Galleria and close to Memorial Park. This 4.5-star hotel is within close proximity of Williams Tower and Gerald D. Hines Waterwall Park.

Rooms

Make yourself at home in one of the 516 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Your room comes with a pillowtop bed. Wired Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

JW Marriott Houston
5150 Westheimer Rd
Houston, TX 77056 United States

Reviews

4.0 Very Good 1159 Reviews
Average hotel
Reviewed 1 week ago

Stayed with a group of friends. Major gripe was no free wi-fi in room. You could buy it , however, in this day and age, most people need wi-fi. (A large Hyatt house hotel we stayed at later in our trip did have free wi-fi in the room). It was available in the foyer, but the foyer was so cold that you couldn't hang around.
The room was very good and the staff very polite and helpful. The only time we stayed in the hotel and ordered a coffee the service was very slow. Good gym and swimming pool on top floor. Very good location for access to Galleria shopping centre.

Very clean and classy!
Reviewed 2 weeks ago

Our room was very clean, well-appointed, spacious and very inviting! Service was top of the line throughout our stay!! the breakfast provide to Reward members were very pleasing! The hotel was the best part of our Houston experience!

Perfect location for shopping at Galleria
Reviewed 2 weeks ago

Apart from location one thing that stands out for this hotel is service. The restaurant staff are very courteous and will make you feel welcome. Check in and check out is fast and if you you a Bonvoy member, they will acknowledge you as well. The rooms are clean and the location offers quite accommodation in spite of being close to Galleria. There are many restaurants around the hotel which offers eating out options

Incredible Staff
Reviewed 2 weeks ago

I worked with a few members at this hotel over the course of a year to plan my wedding. We were bringing in guests from the UK, where I also live. The team members I worked with over the course of that year were truly incredible, especially Veronica and Dillon. They accommodated our (ever changing) guest count, made brilliant suggestions for venues close by, and really spoiled the bride and groom, and even our parents as well. We were truly touched by the attention to detail and thoughtfulness the staff had when engaging with us. Oh, and the rooms were fabulous as well! Highly recommended!

Worn
Reviewed 3 weeks ago

The hotel is fine but not at all what I'd expect from a JW Marriott. First the good: the staff was helpful and polite. The bed was great and housekeeping did a good job. The not so good: the room furnishings were worn. The AC did not work well and the street noise was loud. The window shade did not do a good job of keeping the light out so if you like a dark room for sleeping bring a sleep mask! Lastly, every time I tried to adjust the position of the TV it turned off and all of my information for internet TV was lost and had to be reentered. There is obviously a connection that is not tight.