Hotel Zaza Houston Museum District
What We Love
- Sexy, festive pool bar for Houston PYTs
- Plush rooms, ranging from cheeky concept suites to “petites”
- Prime location within Houston’s Museum District
What To Know
- Pets are welcome, but at a fee of $150 at check-in
- ZaSpa features an oxygen lounge, private oxygen dens and poolside treatments
- The hotel is completely non-smoking
- Free WiFi
- Parking On Site
- Room Service
Not for the faint of heart, Hotel Zaza’s Houston outpost (a follow-up to its flagship in Dallas) screams Texas attitude in a big way. Despite its prime Museum District location, Zaza doesn’t take itself too seriously, from the posh suites boasting full-service stainless-steel kitchens and kitschy themes like “Houston We Have a Problem” to the far-from-subtle decor in the mirrored-out suite called “For Your Eyes Only.” Houstonites and hotel guests hit the pool and poolside bar on a nightly basis dressed to the nines — in keeping with the vibe throughout the 315-room boutique property.
In the Area
The Houston Museum District boasts 18 museums within a 1.5-mile radius of Hermann Park, making them all easily accessible. Besides the Museum of Fine Arts, John and Dominique de Menil’s Menil Collection anchors the area, housing a Renzo Piano-designed museum with a Cy Twombly gallery and the spectacular Rothko Chapel with 14 collages inside. Area shopping at Highland Village and Uptown Park keeps the crowd at Zaza sufficiently well-heeled, and if they can tear themselves away from the scene, Houston’s best restaurant, Oxheart, as well as favorite Japanese spot Uchi and premium cocktail bar Anvil are all within a 10-minute drive.
How to Get There
We had a minor problem with our room and the entire hotel staff performed beyond excellent to make things right. Especially Mark Flores, Chris the bartender, Lee, and Gabby. Did not get his name but also a new assistant manager.
It is always a treat staying at Hotel ZaZa. We've stayed here three times now with each time being wonderful. The rooms are clean, updated, and comfortable. The staff is polite and helpful. My favorite thing is the intoxicating scent of the lobby. It is simply divine!
I recently travelled with my family to Hotel ZaZa, which included my husband and 3 month old and 2.5 year old. The hotel was super well situated with ample park space across the street, and a short walk to the children's museum- which was ideal for us. My kids had a few meltdowns (expected at this age), and the staff always were there to lend a hand in helping me get everything sorted out. The valet service was quick and efficient, the room service was fantastic (quick and yummy- we had the gnocci, fried chicken and a few breakfasts), and the door staff was awesome. Thanks for making a bit of a challenging visit so much easier :)
Trying to get through to reservations was a horrible process. I spoke to a Lisa in reservations. She was robotic and condescending. Made me feel like I was bothering her to book a room! I came to check in a 8pm and my room was not ready. Spoke to the front desk manager who had no clue what he was doing. Not what I expected from a 4 dimond hotel. The rooms was ok. Some questionable stains on the couch. The next day I requested to have my room served as I headed to chemotherapy. Once I returned to the room 9 hours later my room had not been touched! I called down to ask for service again and still no one showed up. Valet was the only pro to this stay. I would not recommend anyone waste a penny at this hotel.
We had a three day meeting at the hotel in a small conference room. The service throughout our stay was fantastic. Every request was handled with ease and with a smile. The rooms were outstanding, clean and comfortable. The food was delicious and special accommodations were handled with no issues.