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Hotel ZaZa Houston Museum District

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Traveler (1127)
Room & Suite (659)
Dining (63)
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About

#9 of 538 hotels in Houston
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.2
Travelers' Choice
Situated in the heart of the vibrant Museum District, world-renowned Texas Medical Center and thriving downtown central business district, Hotel ZaZa Houston is an unexpected feast for the senses among hotels in Houston.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Evening entertainment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Special diet menus
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Complimentary toiletries
Bathrobes
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Park View
Boutique
Languages Spoken
English, Spanish
4.5
4.5 of 5 bubbles2,431 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled in Houston's Museum District, Hotel ZaZa is celebrated for its luxurious amenities and eclectic decor that contribute to a unique and welcoming atmosphere. Guests have called out the hotel's prime location, which affords easy access to local cultural hotspots and dining. While opinions on value diverge, the cleanliness and spacious, themed rooms garner consistent praise. The hotel's service, underscored by a professional and friendly staff, is frequently lauded, although some have noted occasional valet delays.
Location
Convenient
Atmosphere
Eclectic
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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2,431Reviews19Q+A100Room tips
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Shannon V wrote a review Yesterday
3 contributions1 helpful vote
A girls' weekend was perfect, thanks to Hotel Zaza! The entire staff was gracious, friendly, and helpful at every turn - but it was the little things that meant the most to us! From afternoon bites to refreshments in the lobby, we felt pampered and just a bit "extra" because of all of the special touches. Thank you, Hotel Zaza - we love ya!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Cristina S wrote a review Mar 17
362 contributions67 helpful votes
The hotel is highly rated, however it is not quite whatbis should be. The rooms are big and spacios, however the windows do not open and either it is too cald or too hotp, could do better in cleaning and sanitizing and the AC makes a lot of noise that you cannot sleep.
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Date of stay: March 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Richard A wrote a review Mar 6
6 contributions3 helpful votes
This hotel was recommended by the surgeon my spouse was coming here to see. It is only 3 blocks from HCA Medical Center and supposedly a “boutique hotel” which I assumed meant luxurious! Our stay was for 4 days and 5 nights, most of which we had to spend in our hotel room because my spouse needed to rest and recover from a surgery before we flew home. When we arrived we were struck by the unusual art which was downright weird. Pictures of women and monkeys, pictures of strange animals, to name a few. The lobby was dark, poorly lit, but our room was even more poorly lit. The dining room was so poorly lit, we could hardly read the menu. The bathroom in our room only had 2 bath towels, 2 hand towels and 2 washcloths. There was no bath mat to step on when getting out of the shower. We asked for more towels the second day and a bath mat. Got the towels, but no bath mat so at least we had extra towels to put on the floor so we didn’t slip. The hot water was a REAL SAFETY ISSUE! The shower door was so far from the shower head, that when you turned it on you got wet while trying to adjust it. Water was so hot one could easily get burned including the hot water to the sink. There were no comfortable chairs so the only place to recline was on the bed. Hotel rules do not allow you to bring any kind of food or beverage in from the outside or order any food from outside restaurants. We did not rent a car because I don’t like to drive on freeways and my husband would not be able to drive after his surgery. The hotel shuttle only takes you places within a 3 mile radius. There are few restaurants within that radius so we ate all of our meals at Hotel ZaZa. Food was good, but very expensive as were the drinks. A 6 oz filet was $60. The in room beverages and snacks were astronomical in price! 1.7 oz shot of liquor $11. 375ml “bottle of wine”, basically 12 oz, $60! Candy bar, small bag of chips, etc. $7. There was no shop inside hotel where you could buy incidentals such as sunscreen, cough drops (husband had sore throat after anesthesia), newspaper, magazine, snacks, etc. The restaurant was very good and portions large. I couldn’t eat all of my beef short ribs so server asked if I would like it boxed up. He even included disposable silverware but I realized when I went to eat it the next day, there was no microwave to reheat it! The seating in the booths in dining room was very tight. My husband and my legs were knee to knee when seated in a booth. Another safety issue…the beds have big metal “claw feet” that stick out beyond the bed foundation. My husband kept stubbing his toes on them. We finally wrapped them with our dirty clothes until we got more towels, then used a towel to wrap them! He could easily have broken a toe! I've never been in a hotel that didn’t provide a map of the hotel or a list of hotel amenities in the room. I guess that's because there basically are no amenities! We couldn’t use the pool because of my husband’s surgery, but we did go look at it. Pretty small pool for a large hotel. My pool at home is bigger. Could not see a hot tub! For $325 a night for just a basic room with 2 queen beds, this “Boutique Hotel” is overpromised and underdelivered. We will NEVER stay here again nor recommend to anyone!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ian Bush, General Manager at Hotel ZaZa Houston Museum District
Responded 5 days ago
Richard A, I apologize for the negative experience at the hotel. This performance is not typical to my team's high level of service delivery. I forwarded your comments to my management team, so we can research and correct items that you mentioned immediately. Thank you for communicating with the one of operations managers after your stay. They are passionate about the experience at the hotel. Please feel free to contact me directly if you have any further questions or concerns. Best, Ian H. Bush Area General Manager, Houston Email: ibush@hotelzaza.com Direct: 713-639-4552
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Todd S wrote a review Feb 2024
10 contributions3 helpful votes
I live in Houston and have stayed at the ZaZa many times for various events. It is one of my favorite hotels, and the location is amazing. It is in the heart of the museum district, near the medical center, the Zoo, the metro line, Hermann Park, and one of the best sushi restaurants in town, MF Sushi (ZaZa has a cool suburban with horns that will take you there). On this visit, I went for the day with my wife and daughter to visit the hotel spa. It was great, and the experience was simple and easy. We drove up, valeted, walked in and went to the spa, and then immediate vacation. ZaZa certainly knows what it is doing with its spa. And, the prices are very reasonable for the services offered. Of note, my masseuse, Dina, gave me one of the best massages that I have ever had. We could have stayed all day. When all was done, we cleaned up, valet was included, and we were out to door and back to regular life. It was great, but had to end. ZaZa, I cannot wait to come back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Liam G wrote a review Feb 2024
5 contributions
I stayed in Dallas and Austin Zaza for work and thought i would try the Museum district. It was on par with the other venues, great food, quality drinks, and the service was really good especially during lunch. Love that they have a mocktail menu too.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Angela D wrote a review Feb 2024
Chicago, Illinois45 contributions17 helpful votes
Everything about this hotel is perfect. From the friendly greeting you receive at arrival to the reception at check in to the quiet beautiful rooms. Special thanks to Milton and Jose in the restaurant who delivered our breakfast piping hot and checking periodically in case we needed anything. Each floor has complimentary coffee in the morning as well as tea. Exercise facility is clean and has plenty of high quality machines. All of the museums are within walking distance or just grab a ride from the hotel car. Looking forward to coming back soon. Thank you to all the staff!
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Patricia S wrote a review Feb 2024
2 contributions1 helpful vote
Sumptuous service, gorgeous detail, a lobby that whispers “class” as soon as you enter. Spacious, elegant rooms. And the hotel is surrounded by art museums! There was a complicated problem with my reservation, which was promptly and patiently solved by Kamoni, who is without a doubt the best hotel staff member I have ever encountered. I travel frequently, and Zaza has become my Houston go-to. Thanks, Kamoni!
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: I’m a museum junkie, and this location was heaven!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Matthew S wrote a review Feb 2024
Houston, Texas20 contributions4 helpful votes
+1
My Wife and I just recently stayed at this hotel for 2 nights for a little kid free get-away. Overall we enjoyed our experience here at the hotel. The worst part was the drive into that part of town. I remember why I hate driving into downtown Houston every time I go down there lol. This hotel is not your typical Marriott, Hyatt, Hilton etc. It's a uniquely decorated hotel. If you prefer your classic modern name brand hotels, then this is not the hotel for you. They have several floors of regular rooms then their top 2 floors are reserved for their Suite rooms. My wife and I were in the Casablanca room on the 11th floor. The floors in the hotel also have "butler station" which is a table by the elevators that they put coffee, tea and little biscoff cookies out in the morning from 6 - 10 AM. The wife and I had dinner reservations for Monarch on Friday evening. It's a interesting restaurant, but I would not eat here if you were looking for a fine dining option. It's fine for casual dinners / just want something easy, but if you are looking for something more exclusive / fine dining etc, this is not your place. For us it was fine because the whole purpose of our visit was to just stay in the hotel and not leave, but had I wanted something fancier, I would of gone elsewhere. And to be clear I had 0 issues with the food or staff there While we were there at the hotel, we had a couples massage on Saturday. Again no issues here with the spa or staff, but if you are looking for a larger spa this is not it. It has the basic amenities such as a shower / locker area and a little lounge to relax in but that's it. I can't speak to the ladies side of the spa, but on the men's side we had 1 bathroom, 1 shower, 1 dry sauna. If you are looking for a hot tub, steam room etc you won't find it here. The facilities were nice, but just felt it was important to set expectations that this is a fairly basic spa, but the massage therapists were great. Overall here are our thoughts on the room/stay: Pros: Nicely decorated room with 2 balcony's (1 for the living area and 1 for the bedroom). Staff interaction was very friendly and accommodating Unique hotel, not your average chain hotel which is what I was looking for, for this weekend. Spa onsite Cons: Room was a little dark, even with all the lights on. Maybe this is by design, but the darker color of the room / furniture etc, just made it rather dark in this room. I wouldn't say it was that big of a con, but maybe some brighter lights for if you want them on or not would be helpful here or different style lamps to help illuminate more. No smart TV's. Part of our little get away this past weekend was we wanted to watch a show or 2 we had not been able to at home. The in room menu showed a section for "casting to the TV" but it wasn't filled out on how to do it and when connected to the wifi there was no option to cast from my device to the TV. Not a super big deal but for the price of the hotel / suites it would be a nice to have. Especially since you are starting to see more and more hotels offer this. The Wifi was kind of terrible. Not sure if it was our room or what, but it took 10-15 minutes to even connected to wifi, and when I finally did get connected it would only stay connected for a few minutes before dropping off. When I was connected, the speed was terrible. Max I got was about 2-3Mbps vs not using wifi on my phone I would get 200+Mbps. Not sure what the deal was with that, but would just be nice to have that working better. My wifi signal was strong, just useless. Overall we did enjoy our stay here, and I would come back again. The main selling point of this hotel is it's unique decorations.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joethetraveler_12 wrote a review Feb 2024
McAllen, Texas17 contributions7 helpful votes
A large size hotel room with double beds. Great view of the park. Clean. Comfortable beds. Fast Wi-Fi. Excellent customer service. Walking distance to several museums. Comfortabe restaurant. Food was average. Safe neighborhood. Easy highway access.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Ask for an upper-floor room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kim wrote a review Feb 2024
Nashville, Tennessee1 contribution
Great experience and wonderful team. Monarch’s food is delicious abs Kamani at the front desk went the extra mile to help with a question I had at check out and with shipping the shoes I accidentally left behind. She is so nice and helpful! This location is also very conveniently located for the multiple business meetings I attended while in town. It’s also right across from the Museum is Fine Arts.
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Date of stay: February 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$287 - $403 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel zaza houston
LOCATION
United StatesTexasTexas Gulf CoastHoustonThe Museum District
NUMBER OF ROOMS
315
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL ZAZA HOUSTON MUSEUM DISTRICT $197 ($̶4̶2̶2̶) - Updated 2024 Prices & Reviews - TX

Frequently Asked Questions about Hotel ZaZa Houston Museum District
Which popular attractions are close to Hotel ZaZa Houston Museum District?
Nearby attractions include Houston Museum District (0.2 miles), Cockrell Butterfly Center (0.2 miles), and Museum of Fine Arts, Houston (0.08 miles).
What are some of the property amenities at Hotel ZaZa Houston Museum District?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel ZaZa Houston Museum District?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel ZaZa Houston Museum District?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel ZaZa Houston Museum District?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel ZaZa Houston Museum District?
Conveniently located restaurants include BCN Taste & Tradition, The Pit Room, and Lucille's.
Are there opportunities to exercise at Hotel ZaZa Houston Museum District?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel ZaZa Houston Museum District have airport transportation?
Yes, Hotel ZaZa Houston Museum District offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel ZaZa Houston Museum District?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel ZaZa Houston Museum District?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel ZaZa Houston Museum District offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.