Aloft Houston by the Galleria
What We Love
- A stylish Starwood hotel steps from the Galleria mall, with an indoor poolThe re:fuel grab-and-go eatery, with self-serve healthy snacks
- The hip, fresh vibe at w xyz bar and the boutique hotel in general
- The location near the Galleria and high-end shops and entertainment
What To Know
- Rooms are small but bright and modern
- Bathrooms have Bliss products
- Free WiFi is fast and reliable
Elevate your Lone Star State stay at Aloft Houston by the Galleria. A member of Starwood’s eponymous boutique label, this stay keeps you in style, from the minute you walk in the door. Steps from the Galleria, one of TripAdvisor’s top 15 things to do in this sprawling metropolis, it boasts modern architecture and equally hip interiors. Décor is young and fresh; your room even stocks bath amenities by Bliss.
You’re a PYT just for staying here, so act the part: Meet and mingle with other guests at w xyz bar, over a craft cocktail and a snack, or hit re:mix lounge for games, TVs and pool tables. Swim in the indoor pool, recharge in the gym, or snag a healthy bite at the re:fuel grab-and-go 24/7 mini-market. Cruise around Houston and see the city sights, too. And make sure they include the Galleria, with its 2.4 million square feet of shopping space, so that you can dress the part.
In your Aloft abode, Starwood’s signature brand of comfort and style meets ultra-trendy city living, and the look of a high-tech office meets that of a home-entertainment center (think a 42-in. flat-panel cable LCD TV). Your ceilings will soar at nine feet, and light streams through the oversized windows. Some other perks include your signature platform bed and 300-thread-count sheets.
Re:Fuel is a grab-and-go self-serve eatery with an enticing mix of healthy snacks, sweet treats, drinks, coffees and more. This convenient mini-market is open 24/7, too. For evening cocktails, w xyz bar serves craft cocktails and a snack menu, plus plays mood music and hosts lively events.
Houston is the largest city in Texas, with tons of culture and energy to keep you busy during your Lone Star getaway. Aloft puts you in the heart of the Uptown District, a high-end destination where upscale retail shops line the streets. Just blocks away is the legendary Galleria mall, offering a variety of shopping and entertainment options, while Memorial Park, golf courses and the zoo are within five miles. Downtown’s Museum District and sports venues are also just a short drive.
How to Get There
I decided to try the aLoft instead of my usual other Marriott choices and was a bit disappointed. I did get my preferences of room and floor locations, but any other amenities were scarce. The room smelled of mildew. The water flow in the sink drained so slow, it was as if I was the first person to even use it. I requested extra toiletries in the evening and didn’t get them until the next evening. I had to ask for extra towels even though I had put out the “refresh” sign on my door...no refreshing took place, even when they went into my room to add the extra toiletries. Will not be staying here when I come back to Houston for business.
I arrived with no expectations for my first Aloft stay. I’ve tried every other Bonvoy brand and thought the images looked decent for the price.
The front desk team was helpful and friendly. I immediately got a vibe upon arrival in my room... things just didn’t seem clean.
I saw a full hand print on the wallpaper, orange grime in the corner of the shower, and a bad cover-up job in the top corner of the room near the vent.
It felt like I was in an old dorm room.
I did appreciate the easy parking, direct access to my room from the parking garage and the proximity to the Galleria area.
You most definitely want to avoid this one, unless the closest Motel 6 is all booked up. The best description I could come up with is this: It's like you are staying at somebody's house, but the owners left and put the bored teenage kids in charge in their absence. Every conversation, request, interaction, and transaction is completely ignored and considered an imposition. I could not rely on ANY information discussed with the staff or "management" at this hotel. Third visit in a year or so, and third new management in the same amount of time. Something's just not working, folks. Maybe train, pay a decent wage, and look for employees who can add and subtract next time. With the loud staff, loud music, loud housekeeping, loud 200 lb doors that slam all day and night, and lack of any kind of communication or service ethic, I would most definitely look elsewhere for rest and peace. Don't get me wrong, they have very sweet and attractive people working there, but there truly is a big difference between the fast food, retail and service industries. After 35 years of living in hotels across this big world, I can promise that I know the difference between terrible, poor and average. The new management should consider just turning the whole place into a music venue or a great big pick up bar.