4.5
Very Good 888 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
All-inclusive Beachfront Deck Dining Drink Eat Modern Resort Waterfront property chair vehicle Villa restaurant swimming pool dining table

Overview

Location

With a stay at Hidden Beach Resort Au Naturel Club Gourmet All Inclusive in Kantenah, you’ll be close to Xpu-ha Beach and Taj Mahal Cenote. This 4.5-star resort is within close proximity of Bel Air Animal Park and Cenote Cristalino.

Rooms

Make yourself at home in one of the 42 air-conditioned rooms featuring minibars and DVD players. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a nightclub and a health club. Additional features at this resort include complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at the resort’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

How to Get There

Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
KM.95 Carretera Cancun-Tulum Kantenah
Kantenah, 77710 Mexico

Reviews

4.5 Very Good 888 Reviews
Good, but should be much better at the price!
Reviewed 3 days ago

We recently returned from Hidden Beach after a 10-night stay. The resort is certainly very clean, with an army of people who are constantly sweeping and cleaning. And the staff are, virtually without exception, absolutely brilliant - friendly, smiling, helpful.

The "beach" is a narrow strip of sand next to the sea wall (the real beach washed away some years ago). The beach has a row of double-sized palapas at the rear, and a row of ordinary sunbeds next to the sea wall. It was quite windy when we were there, and the spray from the sea crashing against the sea wall rendered most of the sunbeds unusable on several days. The sea isn't suitable for swimming.

There are sunbeds around the pool, but not really sufficient for the number of guests in the resort. As a result, it was necessary to get up at 6.30am to put towels on sunbeds if you wanted to be sure of getting one! There's an endless supply of clean towels by the pool, in the restaurant, in reception and in the nightclub.

We're keen sunbathers, but we found that there were very few sunbed locations which had sunshine most of the day. Shading from the beach palapas and palm trees blocked the sun from many of the sunbeds.

The rooms are getting a bit tired and dated, with dark furniture. Daily room cleaning was great, with loads of fresh towels and a night-time turndown service. Every room has a 2-person jacuzzi bath, but we didn't meet anyone who'd actually used it! The swim-up rooms are a good choice, because they're much easier to pop back to (whereas the other rooms are accessed by stairs from the rear of the buildings). The swim-ups are on the "lazy river", an extension of the main swimming pool, so you can swim from your room to the main pool, where there's a swim-up bar.

The main pool isn't really any good for swimming, as it has a permanent volleyball net across the middle. There are twice-daily pool volleyball sessions, which tend to be rather noisy. There's an outdoor hot tub next to the swimming pool, big enough for about 20 people, and that was very pleasant. There's another similar hot tub inside the nightclub, but that one was far too hot for comfort!

Food was OK, but nowhere near the "Gourmet" level they suggest, and fairly mediocre bearing in mind the room rates. It was mainly buffet-style Mexican food, with a small a la carte menu at lunchtimes and an even smaller a la carte menu some evenings. I'd read reviews which said "you must try the lobster", and was surprised to find that the lobster is extra cost at around $50 a portion. The house wine was plentiful and drinkable, and there was also an extensive list of wines for purchase (at fairly high prices!). There was 24 hour room service, which we used a couple of times, and it seemed OK. You can exchange-dine for free at the neighbouring hotel, which has some different food styles, at a similar quality (but you have to get dressed to go there).

As for entertainment, there was live music several times a week at the poolside in the evening, and this was good. There's also a nightclub, which had a bar and a disco every night, plus a couple of small cabaret-type shows each week. The nightclub is located at the back of the resort so noise shouldn't affect the rooms. But the nightclub has all the acoustic qualities of a dumpster, and the music was deafeningly loud, to the extent that many people didn't stay long.

For a dedicated naturist resort, I was surprised by how few people embraced the naturist lifestyle. During our stay, it seemed the majority of people dressed at meal times, and in the nightclub. At breakfast in the restaurant, many people wore the white bathrobes provided in the rooms, and some people even wore these to dinner, which seemed a bit sloppy.

A minor irritant was all the (admittedly pretty) girls constantly roaming the resort using a mixture of charm and innuendo to try to sell over-priced massages to guests. Karisma own the Naay Spa at the adjacent hotel, so they obviously sanction this selling activity, but we found it a bit excessive.

So, to the bottom line - it's phenomenally expensive for what you get. Many people we met were members of Karisma's Exotic Travelers Club, and so they got discounts on rack rates, but then they'd paid a big lump sum upfront for the privilege.

However, since Club O blew away, Hidden Beach is the only dedicated naturist resort left in the Caribbean (if you ignore the swinger lifestyle places). Karisma are planning to build a second Hidden Beach at their new development in Jamaica, but this is a few years away from opening.

Continuing excellence with some net improvements
Reviewed 2 weeks ago

The plusses: completed our fifth visit and take pleasure in the same secure and relaxing environment to be nude with friends without any ‘lifestyle’ atmosphere. The food is very good at HBR with the added plus of the nearby restaurants at Sensimar and Dorado suites-Asian, Mexican, Italian, American. A bonus is the wonderful staff, most of whom have been at HBR longer than we have been visiting. The entertainment varies considerably in talent but the body painting evening is a highlight. Needing some upgrading is the DJ and sound system at the Moonlight night club and the small gym with its antiquated equipment. Our main complaint remains the adolescent contest every early AM to claim chaises either by the pool or by the ocean. This writer rebelled and after a forceful discussion, managed to have our preferred location reserved for us. This needs to be managed by HBR to ensure an adequate number of chaises in both locations, since room exists for at least 8-10 more. I was given assurances that this deficiency will be addressed. This is a minor nuisance in the grand scheme of this otherwise gem of a destination.

Love this place.
Reviewed 2 weeks ago

I think this was trip 15. That says it all right there!! We come to meet up with friends we’ve made over the years but even more than that we love seeing the familiar faces of the staff (although I will comment I do not like the new uniforms they changed into this last trip - makes them look like they work at a fast food joint). Esperanza is a gem!!! Alberto Pedro and David keep the drinks flowing. Aniceto Angel Arnulfo Gaspar Ricardo Emiliano and Galdeno thank you for all the service you provide us. Rosie and Angelica you do wonders keeping us organized in our room. New face this year was David for entertainment and always a pleasure to have Jose fill in 💕The grounds are always impeccable the staff attentive and pleasant. They are a big reason why we return every time. See you next year.

November getaway
Reviewed 2 weeks ago

Hotel is older but well maintained. Rooms are comfortable but the person who restocks the mini bar needs a kick. One day we returned to the room and found there was no beer. Also coffee pod delivery was inconsistent and request to the front desk was ignored.Entertainment and activities were good, enjoyed the glow party, tenors and the foam event - lots of adults in the pool throwing water balloons at each other while covered in foam.The "gourmet experience' was very disappointing. Service was slow, no wine refill while waiting for next course. Dress code not enforced. Food mediocre - after waiting 45 min, the Brussels sprouts arrived almost raw. Stay on the resort. Good food, well cooked, friendly and efficient service and no (un)dress code.All staff are friendly and efficient they make the stay enjoyable.

Inconsistent service
Reviewed 2 weeks ago

Hidden Beach is a place I visit at least once a year. It is part of Karisma Resorts. I love that it is a small resort for Nudists and see many of the same people each year. In comparison to the other resorts in Karisma it isn’t as elaborate and you don’t get butler service with Presidential membership.The Beach is small and there is a problem with seaweed. I go there because it is a quiet and friendly setting for nudists. I have also enjoyed seeing the same staff each year who welcome you home! Esperanza is the beach and pool bar waitress and is worth her weight in gold! Angel is part of the waiter staff who is consistently providing excellent service. When Angel is working all is well.Unfortunately he has days off and when that happens the service isn’t as usual. It feels as though something has changed and we are not getting the usual Royal treatment. The rooms are being cleaned but little niceties like water and coffee and cream are not being replaced. The entertainment has been great with The Five Tenors and a great singer named Dana Kennedy is fantastic! I hope they do something to make the night club become more inviting.Maybe a change is DJ’s would help. Someone more willing to entertain. Also the Entertainment director could initiate dancing like in other years. I appreciate that the pool is now heated and there are plenty of towels. Getting a bed on the beach or a chair by the pool requires getting up way too early for me! The food is wonderful and it is easy to get healthy food here too! Ordering off the menu during the day is discouraging because it takes way too long to get your order taken and delivered. I like to be served on vacation and don’t like buffets. I think they do it to cut down on staff. I am hopeful that Marc the new Manager can make some improvements as he has promised.