4.5
Very Good 6964 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Grand Palladium Kantenah Resort & Spa All Inclusive in Kantenah (Xetna), you’ll be close to Yal-ku Lagoon and Xpu-ha Beach. This 4-star resort is within close proximity of Taj Mahal Cenote and Half Moon Bay.

Rooms

Make yourself at home in one of the 422 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 9 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 14 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). When you are in need of a refreshing drink, visit a poolside bar or one of 9 bars/lounges, or 3 beach bars.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Grand Palladium Kantenah Resort & Spa All Inclusive
Carretera Chetumal
Kantenah, 77710 Mexico

Reviews

4.5 Very Good 6964 Reviews
Amazing resort! Mind blowing!
Reviewed 1 day ago

I arrived in the night at the complex, the rooms are ok, I did not think too much of it at first sight. But then the sun came up and we went to look for some breakfast in one of the 21(!!!!) restaurants/bars on site. I was literally perplex on this resort. The food was amazing, the staff increíble, the size of the resort; mind blowing!

Electric karts that move you between the 4 lobbies! The kart drivers, have to say, are so amazingly service driven, never ever seen that in any hotel in my life!!! Always prepared to help out.

I could not count the swimming pools on site...too much! The resort is built within a jungle and this is completely respected, with animals living in the wild, amazing!

There is a running track of 5km available!! That is unique! Large beach area, in May 2019, it was hardly possible to enter the sea because of a mega seaweed problem.

The WiFi is interrupted a lot, but ok. The restaurants are great. Service is great! It may be this was all because it was out of season, but still, I completely recommend trying out this place. Find out for yourself how great this is.

Getting there is somehow complicated. I rented a car with Hertz in Cancun airport, but don’t go there!!! Worst experience ever. I think I would have taken an Uber next time. Which is not cheap, but better than Hertz! And cheaper as well. You can also take a line bus (ADO) to Playa del Carmen and then a taxi or Uber.

Fantastic stay!!!!
Reviewed 2 days ago

Everything was perfect! Food, drinks, services. I would recommand this resort anytime. The personnel is always smiling and very kind. They always want that you enjoy your stay.Everywhere you go, it is always clean.

Family vacation
Reviewed 3 days ago

Just returned from a family vacation at Grand Palladium Kantenah. Overall it is a mixed review. My wife and I typically stay at all-adults, but with this being a family vacation we needed a family resort. We did upgrade to the adult buildings-Romance/Mayan villa (3508) and it was well worth it. The room was beach front with a slight ocean view (The seaweed problem is still an issue-This is an issue all over the Riviera Maya). The AC didn't seem to work well and it was warm trying to sleep. The beach is nice and there are plenty of beach chairs. There are many dining options, with breakfast and lunch being buffet only. For dinner you have the option of a la carte or buffet. The steakhouse was my favorite dinner restaurant. The main pool is very large and too warm (Felt heated, like bath water). Their is also a kids pool with slides and a teen club with video games. Be prepared to walk, the resort is very spread out and we averaged 16,000 steps/day. My wife and I like walking so it was fine for us, but if you have small children it may be an issue. Overall this is a very good all-inclusive family resort. If you are staying here without kids, I recommend upgrading.

- Special shout out to Evelyn (I think) on the egg/omelet station. She was awesome. Nadia on the entertainment team. She was always helpful and fun. Last, Diego and Wendy in the lobby bar were great (Ask Diego to make you a Carajillo, it's an espresso alcohol drink, very good after dinner).

Large complex
Reviewed 4 days ago

Four different places to stay at this resort. Maps and signage needs improved but after 2 days able to find way around. Nice Pools and amenities. Large selection food in Buffets. Steak / beef was a bit to be desired but I am from upper Midwest and great Beef here, spoiled by my local beef. large selection of types of restaurants. Was there attending Son's Wedding, great accommodations for this and Staff was excellent for this occasion. .If I go back it would be in Jan or Feb, personally too hot and humid for me during summer months.

Family vacation
Reviewed 4 days ago

Overall the resort was very nice for the whole family. Service of all staff was excellent. Many people talk about how good the food is but I would say that was the part I was most disappointed in. All the buffet style places had a lot of options but much of the food was not kept warm very well. The specialty restaurants were just OK. Best food was from the sports bar and the hot dog stand. Pools were very clean and relaxing. Beach was nice however it was to windy so was not able to take anything into the water. They tried to keep beaches clean from seaweed but it looked like a losing battle. Over was a good trip and I would recommend it.