4.5
Very Good 233 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A brand-new luxury hotel and contemporary art museum in downtown NashvilleStaying at a brand-new location of a collection Condé Nast Traveler called "the new artsy"
  • Checking out the beautifully curated works in the 24-hour museum
  • Dining at new Gray & Dudley restaurant, within the 117-year-old Gray & Dudley building
  • Being in downtown, near music venues, boutiques and the Tennessee State Capitol

What To Know

  • Guestrooms have free WiFi, Malin + Goetz bath amenities, and Nespresso coffee machines
  • The fitness center is open 24/7
  • Rooftop suites have outdoor terraces
bathroom white property home sink flooring Kitchen tile bathtub tiled

Overview

An artsy stay at a unique boutique hotel within the historic Gray & Dudley building, with a suite option

The Lowdown

You know Nashville for its music – how about its art? Let 21c Museum Hotel Nashville show you a different side of the country and blues destination, with a 24-hour museum and temporary and permanent contemporary collections. This brand-new luxury property is part of the larger 21c Museum Hotel chain, which has outposts in locations from Louisville to Oklahoma City and was called “the new artsy” by Condé Nast Traveler in 2016. These stylish downtown digs are bringing some world-class visuals to Music City and already received a mention on none other than VisitMusicCity.com, the local tourism bureau’s official website.
That writeup also highlighted 21c’s restaurant, Gray & Dudley, named for the 1900 building that the hotel occupies. With its menu of thoughtfully prepared dishes, inspired by Chef Levon Wallace’s West Coast roots and travels, this eatery invites your sense of taste along for the adventure, with your senses of sight and sound already accounted for. Get your sense of touch in on the fun at the spa, with couples treatment rooms, a fitness center and steam showers – or in your abode, where you’ll find Malin + Goetz bath amenities and luxurious bedding.

Rooms and suites

The airy, hardwood-floored accommodations were designed by Deborah Berke and have an inviting, contemporary feel. Expect warm tones and neutrals, plus

Dining

Chef Levon Wallace heads up all-new Gray & Dudley, the new restaurant that takes its name from the hotel’s building and that VisitMusicCity.com recently wrote up. This is a great spot for fresh, natural, elevated and yet unpretentious American and international eats. You can also knock back a craft cocktail here, after a busy day on the town.

Spa

Fit in some time to decompress at the spa, which holds couples treatment rooms that connect to steam showers. Should you prefer a more active approach to wellness, work out at the fitness center, which opens ‘round the clock.

Location

Nicknamed Music City, U.S.A, Nashville is an international country capital, and you’ll want to swing by one of the famous venues – The Bluebird Café and Station Inn, for instance, along with the Grand Ole Opry – when you visit. You’ll be in downtown, which puts you close to numerous venues, as well as dining and shopping spots. Another legendary attraction is the full-sized Parthenon replica (built for the 1897 Centennial Exposition), while an assortment of parks and gardens add a bit of green to the cosmopolitan destination. For a one-of-a-kind day trip, head to the Jack Daniel’s whiskey distillery, about an hour and a half southeast.

How to Get There

21c Museum Hotel Nashville
221 2nd Avenue North
Nashville, TN 37201 United States

Reviews

4.5 Very Good 233 Reviews
Good location, nice staff but some faults
Reviewed 21 hours ago

Let me start with the good stuff. The location is very convenient to all the main attractions but far enough away to not be too busy or noisy. The staff are all very smiley and polite. The staff in the hotel bar are very helpful.

The rooms are clean but very bland. No colour, wooden floors. Sometimes very modern is sold in this way which is fine if that’s what you like.

The not so good stuff;

1. After our first night, housekeeping failed to turn up the following day, when I complained to the smiley front desk staff they apologised looked very upset and explained they were busy and they would get around to it. They didn’t. For the following 2 days housekeeping didn’t turn up until 5pm which means if you head out in the morning and return during the day for a rest you come back to a messy room, not the end of the world but not the service you expect from a good hotel.

2. We had glue running down our headboard which meant that when my wife leaned back her hair would stick to the headboard. I complained about this to the front desk for 2 days. They were smiley and polite and slow dealing with the problem.

Neither of the above are huge problems but I think the staff should and could be more proactive when issues occur. Sometimes it needs more than a smile and an apology especially if the problem isn’t resolved first time. Would I stay here again if I returned to Nashvile? Possibly.

Very cold and not a good value.
Reviewed 1 day ago

I was very anxious to try out the 21c Museum Hotel as I had read a lot about it. I have to say I was not overwelmed. The art is fun and funky and it is great fun to explore the property and find all of the unusual pieces. Aside from the art, however, I found the entire property very cold in atmosphere. The staff were nice and welcoming, but not warm. The room had a wonderfully comfortable bed and spacious shower, but it too lacked warmth. The hallways are so dark that anyone "older" or with failing eyesight would get lost trying to find the elevator. I did enjoy finding a foiur foot blue penguin in the elevator when I returned to the hotel about 11PM. Not sure if got there on his own, he was put there as a prank, or that is his home, but... that was my highlight of my stay.

Great concept - Service needs help
Reviewed 1 day ago

The concept of this hotel is fantastic. Being an art lover, I loved it.

However, this hotel has a 4.5 star rating and usually 4 star+ hotels have very welcoming, courteous, experienced, knowledgeable staff. The staff here was very inexperienced and unkempt. They need training. I got the sense that they were college kids, maybe hired because they were studying art not hospitality. It wouldn't hurt for them to brush their hair or wear ironed clothing, maybe a uniform (black shirt, black pants) and put a smile on their faces. This includes the bar staff. The only exception to this was the overnight front desk clerk. He was very nice and gracious.

The valet service. Even though we called ahead before we headed downstairs to check out, our car was not ready. Turns out the valet was asleep in a car. The front desk clerk had to go outside and knock on the car window to wake him up. After he brought our car, he just bounded out offering no assistance to open our doors or help with luggage. Since there was no bellhop, we had to load our luggage ourselves, in the rain no less. I normally have no issue loading our own luggage (if I was at a lower starred hotel), but again expectations are higher at a 4.5 starred hotel and it was raining. Poor service.

Beware of Valet!
Reviewed 2 days ago

I wanted to give this hotel 5 stars because the staff IN the hotel was super nice and friendly. Great and quick check in. Very cool hotel with the art gallery. But be very careful of the valet!! Take EVERYTHING in your car with you and leave nothing in there. We got back in our car after checking out and everything had been shuffled through. Console was open and items with no value were left but on the floor board! Expensive sunglasses were stolen and the sunglasses storage box in my car was even left open! And a strange item my garage door opener was taken as well. Also noticed as we were leaving the police showed up and were finger printing another vehicle in front of ours. They must have called the police after their items were missing! Again a nice hotel but ruined by the valet!

Perfect place for a girl’s weekend
Reviewed 1 week ago

I am by nature critical of most places I stay. 21c exceeded my expectations. This small boutique hotel is not just a place to lay your head. It is a experience for both your senses and your intellect. My two friends and I spent a girls weekend together and wanted a place close to Broadway that was a little different. 21c fit the bill.
Check in was excellent. Everyone was gracious and accommodating. The room itself was exceptional, with large half moon windows overlooking the river in the distance. (Request a room with a view!). The beds are perfect and the overall decor charming. We could not have been more pleased. The shower was also fabulous!

Perhaps the best part of the hotel is the art installations throughout. We had such a great time touring the exhibits throughout the hotel after our evening on Broadway. If you on the fence, do not hesitate. You will not be disappointed.