3.5
Average 347 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A charming hotel on the Canary Island of Tenerife, with breakfast or half boardTucking into Canarian specialities at the resort’s two signature restaurants
  • Spending the afternoon playing tennis on the newly-renovated clay courts
  • The 40,000 square metres of sub-tropical gardens

What To Know

  • Rooms are clean but a bit dated
  • The hotel provides free shuttle service to and from town
  • The closest beach is a 10 to 15-minute walk away
tree Garden arch botany flower botanical garden Jungle plant outdoor structure shrub hacienda bushes walkway surrounded

Overview

A four-star hotel on the sun-baked island of Tenerife, with either breakfast or half board

The Lowdown

The chill-out factor is high at this four-star resort in Puerto de la Cruz – the laid-back town on Tenerife’s north coast that’s all vineyards, banana plantations and volcanic black-sand beaches. Best of all, its position at the foot of the La Orotava Valley means that it gets less rain and more sunshine than anywhere else on the island.
Perfect for those keen to check in, zone out and happily stay glued to the spot for the duration, there’s three newly-renovated clay tennis courts, four new paddle courts, mini-golf, fitness centre, and dive centre. Elsewhere, you’ll find three lovely freshwater pools with sun terraces and two relaxed bars for snacks and day-to-night tipples.
The thrills continue in the guest rooms where you can look forward to traditional Canarian-inspired décor, ample mod cons, and views of the Atlantic Ocean or beautiful landscaped grounds from your balcony. Equally worthy of your attention are the signature restaurants, both of which pull focus on international cuisine and homemade island delicacies.

How to Get There

Maritim Hotel Tenerife
Camino del Burgado 1
Tenerife, 38400 Spain

Reviews

3.5 Average 347 Reviews
Disappointing
Reviewed 2 weeks ago

As many other reviewers have mentioned, this hotel is very dated, and customer service limited. The room had an empty minibar (but a list of prices had there been anything in it), two hard single beds pushed together so unless you’re comfortable sleeping on the edges in the middle, you’re really just sleeping on a single... No coffee maker or kettle. A view of the ocean only if you’re standing up on the balcony but always a rather deafening roar as the balcony doors offer no sound proofing (and as management keeps responding: they’re working on it. Best wait til the work is done!). Don’t 4 star hotels offer “refined, upscale and stylish” rooms/amenities?

Getting information about the hotel and area was hard work. For example I only knew about the shuttle because I had read about it and asked specifically and then when I went to use it, I was asked if I had reserved it - why wouldn’t they tell me I needed to reserve it when I first asked...? No info re pools, gardens, services - just nothing. Don’t 4 star hotels excel at customer service?

Breakfast buffet was great the first day (except for the atrocious coffee) - a good variety of hot and cold items - but it doesn’t seem to vary, so it’s much the same every day. Ok for a couple of nights but tedious if you stay for a while. Wouldn’t a 4 star hotel change it up a bit?

All that, and an inconvenient location if you want to take in anything in Puerto de la Cruz (unless you take the shuttle - assuming they’ve told you to book it... and it’s not a weekend... and you only want to pop in for a short time... and...).

Seems to me they’re simply riding on the reputation of the rather decent Maritim hotels in Germany (and maybe offering German tourists a place that feels like home, which is fair enough if you’re German and want to be warm more than you want to be in Spain). How this one is a 4 star hotel is a mystery to me. There are much better choices in this lovely city

Good location but worse hotel
Reviewed 2 months ago

I have stayed at this hotel during my business trip. It is a German hotel and I have stayed in Maritim - Germany and it is a good hotel but Maritim in Tenerife is worse hotel. Interior is poor, service is poor, no water bottle in the room, they do not provide iron due to fire safely. It is completely ridiculous. I will never stay at this hotel again.

Peaceful and quiet
Reviewed 3 months ago

This hotel is very Calm and the View is WOW , clean enough and very quiet BUT no WIFi at all in the rooms , only in the lobby you have WiFi, not even in the restaurent or bar or pool , NO WIFI:( you have to buy a SIM card and definitely buy with ORANGE company, for 30€ you have 10 G and for one month! Don t go with Yoigo, you get just 4G and after 6 days is done and you can not even recharge , you need to buy a new SIM card , big wast of money . There is a commercial Center ( La Villa , 10 min by far with the hotel and a store name is Phone House , go there , and the staff speaks English , which was not the case in Yoigo store in that mall !
the hotel cliental are mostly from Germany.
We asked for a king bed and they said only 2 rooms in front of elevator in each floor has king bed ! So basically they join two bed together even in the suite ! Ah and their suit is almost same size than regular room except they have. Commode in which they put a small kitchen in it and they called a "suite ".
Beds are enough comfortable but not the best one , if you move a lot the bed move with you so don t expect a 5* bed , sheets are clean.
You are close and very close to the sea , basically in it so at night if you can not sleep with wave’s sounds think twice, air conditioner works well but noisy.
The buffet is so so and every day same thing but the view is absolutely breath taking .
Will I return again , for a few days yes but two weeks NO . All the rooms in height floor is sold out as an appartement and for suite you won’t have a cleaning service every day ! Which is bad , once a week somebody clean your suite , so don t waste your money , no even a Soap you have , so you buy your soap yourself , at least there is a close Lidl store which is very convenient, no water or any other drink in your rooms so this grocery store was very helpful . book your room with a ocean view other wise you find long your stay and to end my history, for tv channel you have 4 in English and NO movie at all and 2 in French! The rest is all in Spanish .
The staff are polite and very efficient by the way .

Not in a touristic place
Reviewed 5 months ago

Hotel was clean staff were friendly but this is a german hotel so mainly Germans staying there, if you speak german that’s fine but difficult to make conversation if not. I went alone due to recently losing my husband. There was not much entertainement, no complaints about the hotel but unless you have a car there is nothing to do in the area appart from Loro parque which was amazing!
It cost me 12 to 15 euros each way in taxi to get to Lagos martianez where there were shops and restaurants. They do offer a couple of shuttles before 12 but then nothing until about 6pm. There are no nice beaches unless you go to that area.
View over sea is lovely
I wouldn’t recommend for solo travelers unless you speak german
View from room was lovely but no beach you couldn’t get down the cliffs to the small coves

Nice hotel!
Reviewed 5 months ago

Just like most comments have mentioned, this hotel really does need some TLC, it looks a little dated... however, we had a really nice and relaxing stay here, the staff were so friendly and helpful (Many thanks to receptionist Isabel who helped us out a lot during our stay)...

The swimming pool was very clean and nice, and you have access to a crazy golf course too!

It's a shame the hotel doesn't offer shuttle service to the centre of Puerto, as it's quite a walk (20 minutes).

Overall, many thanks for your hospitality!

RECOMMENDED!