Maritim Hotel Tenerife
What We Love
- A charming hotel on the Canary Island of Tenerife, with breakfast or half boardTucking into Canarian specialities at the resort’s two signature restaurants
- Spending the afternoon playing tennis on the newly-renovated clay courts
- The 40,000 square metres of sub-tropical gardens
What To Know
- Rooms are clean but a bit dated
- The hotel provides free shuttle service to and from town
- The closest beach is a 10 to 15-minute walk away
The chill-out factor is high at this four-star resort in Puerto de la Cruz – the laid-back town on Tenerife’s north coast that’s all vineyards, banana plantations and volcanic black-sand beaches. Best of all, its position at the foot of the La Orotava Valley means that it gets less rain and more sunshine than anywhere else on the island.
Perfect for those keen to check in, zone out and happily stay glued to the spot for the duration, there’s three newly-renovated clay tennis courts, four new paddle courts, mini-golf, fitness centre, and dive centre. Elsewhere, you’ll find three lovely freshwater pools with sun terraces and two relaxed bars for snacks and day-to-night tipples.
The thrills continue in the guest rooms where you can look forward to traditional Canarian-inspired décor, ample mod cons, and views of the Atlantic Ocean or beautiful landscaped grounds from your balcony. Equally worthy of your attention are the signature restaurants, both of which pull focus on international cuisine and homemade island delicacies.
How to Get There
Disappointed doesn’t come close!! No iron service after 4 (never in my life have I been to a hotel with no ironing service available) so we couldn’t go out, no music in the bar in hotel so didn’t want to go there, no English tv in the rooms so couldn’t watch a film and no internet in the rooms so we couldn’t even watch our iPad!! Absolute joke! So angry! Staff were fantastic and not their fault at all.... I’ve lived on the island for 25 years and never had such a bad hotel stay!
We stayed here for a week at the beginning of April with our 4 year old son. Got a welcome drink and room on 11th floor. First impressions are good as the reception hall is well lit and lovely, however they didn’t give any information about hotels facilities or where to find them like pool, golf, tennis etc, so that could be improved; they did tell us where to find the breakfast restaurant and there was a welcome plate of fruit in our room.
The room was very outdated in style if that bothers you then this hotel isn’t for you. It was clean with two singles pushed together and a foldout bed for our son. We had a sea view. The patio doors to the balcony are a real problem, they literally shake in the wind so make a banging noise. We contacted reception who sent a repair man who gave us wooden wedges to put between the frames to stop the rattle, these had to be removed to use the doors and we lost the middle one between the doors on a few occasions. I’d read other reviews on here mentioning the noise from the ocean stopping sleep.... I really thought ‘what?’ That won’t bother me!! I was so so wrong.... the waves are huge crashing into the rocks at all different angles so not a wave sound like I imagined, and due to the poor quality doors we had very little sleep the first few nights. By the 4th day we asked for a different room and the lady moved us to the opposite side of hotel facing the pool and mountains.... the difference was amazing and we got some sleep. The view to that side is really beautiful too. The room was identical to the first. We had booked the standard room but think possibly the superior rooms may have been updated but not sure. From lying at the pool you can see the patio doors have been changed to upvc ones till about the 7th floor and the rooms around 15-17th floors have some doors changed too. One day on the elevator it stopped at the third floor when someone else got in an immediately you can see the decor has been changed and it looks vastly better than where we were.
Food wise the breakfast is buffet style with a chef who can prepare omelette while you wait too, lots of choice tinned fruit, some fresh pieces, meats cheese pastries and egg sausage bacon etc.... the sausage tastes like hotdog and was the same each day. The dinner buffet has lots of choice too but food overall is quite bland. Bar food was lovely at hotel and we tried the bar at the 2nd pool which is privately owned so you have to pay cash and can’t add it to your room... the burgers here were brilliant.
There is 3 pools and a children’s pool, the one closest to hotel and kids one are heated which was very nice. Plenty of loungers and cushions etc. We spent a lot of time there.
The mini golf was excellent however it is on top of a 2 storey car park, whilst playing my son managed to squeeze himself through a wooden gate that was locked and we couldn’t get to him....this was a nightmare as he was then at the top of a flight of concrete stairs 2 storeys high with a tiny metal railing between him and drop....I had to run round and through the main reception and across the road to get to him. Luckily he was ok. I advised reception the gate was faulty but didn’t get much of a response, I don’t think they understood my Scottish accent very well. It’s a German owned Hotel so the first and second languages seem to be Spanish and German.
The hotel is on a hill about 5-10min walk away from Loro Parque zoo. This is the best zoo I’ve ever been to....we went twice in the one week stay.
Depending on the type of person you are, some aspect should be considered before booking this hotel:
- are you internet addicted? the hotel offers wifi only near the reception and in some areas of the hotels pool (with a poor signal).
- are you sensitive to noise? forget about the rooms with ocean view.
We received room 1215 and as soon as I reach it, I've started to have doubts about my rest here (I've never been to a cruise, but I felt like being in that situation in minutes after we got in, the temperature in the room was cool, as if it was the breeze of the ocean, twice a minute the windows was making a noise of an earthquake shaking, while the ocean's waves hitting the rocks made a continuous sinusoidal sound). In addition to that, the mobile phone signal was from poor to absent.
My girlfriend and our 15 months old daughter slept pretty well, but I struggled to sleep and ended waking up at 4:30 AM. Next morning, after the breakfast, I went to the reception and ask for a room with a garden room, I received 1005 with an additional cost of 8E per night. Thing were not great here for a 4 stars hotel either, but I overlooked some other small issues (the outlet associated with my lamp was not functioning, the only outlet to charge our phones was in the bathroom) and enjoyed my trip to Tenerife.
Having a baby, we preferred to spend the morning near the children's pool, but it happened to have the area cleaned around 10 AM, unacceptable from my point of view.
The germans (in the 5 days we stayed here, I noticed only two Indians and few Spaniards, the spoken language being Deutsche) have been impressed by the kitchen chefs and their food.
Beside the shuttle bus offered for free by the hotel 8 times (in both directions) per day, it's pretty difficult to reach the hotel from the center of the town, anyway we have fully enjoyed walking along the beach (45-60 minutes to the center or to Puerto de la Cruz port).
We visited this hotel this month. Some friendly staff, some not so friendly. We seemed to be the only English pair staying at the hotel when we visited. Stayed on the 9th floor with sea views - which was amazing. However the room was very dated, clean but we got an awful draft from the balcony doors at night which made our room cold. Also being on the sea front was extremely noisy and disruptive. There wasn’t any hot drink making facilities which was really disappointing. I read back in other reviews from a couple of years. Ask to say that they were working on redecoration, replacing balcony doors and providing hot drink facilities... well when? We felt very isolated in the hotel as not a lot of staff spoke English or even basic greetings. Overall wouldn’t stay again. Outdated, no atmosphere
The Maritim Hotel has a lot going for it. Really friendly and helpful staff. Lovely gardens and swimming pools - one heated and useable any time of year. There is a free shuttle bus to Puerto town centre which runs every hour except for a short break mid afternoon. There is a good selection of food available for the buffet breakfast and a choice of buffet or a la carte for evening meal. In the main the hotel decor was ok - always clean. However the aluminium double glazing seemed to be a problem in some areas. We noticed blankets beneath the windows in the restaurant (leaks or condensation?). We had a particular problem with our room (915) which though clean and nicely decorated, was noisy. The hotel is situated dramatically on a cliff top with awe inspiring views of the Atlantic breaking on the surroundings rocks. However the aluminium patio window was ill fitting and neither sound proof or draft proof. The window curtains and shower curtain were ripped and frayed and there was a loose tile in the bathroom. We should have asked to change rooms but we didn’t , thinking we would get used to the sound of the waves breaking on the rocks below. We didn’t. It’s a shame that these relatively small issues have stopped us rating the hotel very good or even excellent. A room overlooking the pool and garden area may the best option for light sleepers.