4.0
Very Good 1131 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A scenic stay in sunny Tenerife, with sea views, half board and champagneThe fantastic views of Puerto de la Cruz, the sea and Mount Teide
  • Splashing about among the saltwater pools and sculptures at Lago Martiniaz
  • Your half-board basis makes for a laid-back, stress-free stay

What To Know

  • The hotel is located at the top of a steep slope – expect a lot of stairs
  • It's a 15-minute walk to the Botanical Gardens
  • The pool has plenty of sun loungers so finding a spot shouldn't be hard
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Overview

A relaxing stay in sunny Tenerife - beautiful sea views, champagne with fruit and half board included

The Lowdown

In an elevated position above the coastal town of Puerto de la Cruz, Gran Hotel el Tope enjoys a prime location with a fabulous views towards the sea and up towards looming Mount Teide.
Outside the hotel, this attractive town is a mix of traditional tiled houses, modern architecture and quiet plazas. Don’t miss one of the town’s main draws – the impressive Lago Martíanez water complex, which boasts one of Europe’s largest saltwater pools. Puerto’s beach is a striking arc of dark volcanic sand and the balmy year-round climate (1,600 hours of sunshine each year) means you can enjoy all this even in the winter months.
The hotel itself is a modern affair surrounded by lush green vegetation, bougainvillea and verdant gardens. It’s recently undergone extensive renovation in many areas, so expect smart fresh décor, especially in your room, which boast fantastic sea views from your private balcony. Facilities include a gym, wellness facilities, a circular swimming pool and tennis courts.
Good to know
There is a steep climb up steps to the hotel so those with mobility problems should go by way of the road. Parking is available for hotel guests.

How to Get There

El Tope Hotel
Calle Calzada Martianez 2
Puerto De La Cruz, 38400 Spain

Reviews

4.0 Very Good 1131 Reviews
Great hotel, loved our week there, don't understand the negative reviews
Reviewed 5 days ago

The room was exactly as pictured (we had a Superior Room with Mountain and sea view and a large terrace with sun beds and a table and chairs).
Nice large room with a lovely view and a good bathroom with nice hot shower, hairdryer - all we needed from a hotel bathroom.
Bottle of fizz, fruit, dressing gown and slippers as promised, on arrival.

I must admit the A/C and the fridge were next to useless but that didn't take the gilt off the gingerbread, just a minor detail which to us was of little consequence - open the patio doors, let the fresh air in as there were no mosquitos. I guess if it was very hot and you were expecting efficient A/C and a fridge that actually cooled that would have been a disappointment but not to us.

Breakfast - buffet style, loads to choose from and a typical Spanish Hotel spread, no unpleasant surprises. Bread and pastries always seemed fresh to me, food always topped up, I guess if you come down for breakfast at 10.30 and breakfast has been served since 7.30, service may be running down. My answer to that would be, try getting down there earlier and see if the service is better, then criticise. Always plenty of room in the dining room but we sat outside most mornings for breakfast as we like a bit of fresh air. We didn't dine there in the evening so I can't comment on that.

Pool was fine, plenty of sun beds going spare and only 6 towels left in the same place early every morning so the numpties could bag the same seats every day and come down to the pool much later - why do they do that when there are so many empty sun beds. Had to restrain my partner from going down there and putting our towels on them before they got there to see what reaction that caused.
Nice comfy sun bed with a mattress and an umbrella, if required. Pool bar for drinks, immaculate poolside toilets - once again, couldn't ask for more.

Our room was kept spotless as was the rest of the hotel as far as I could see.
Drink measures generous at the bar in the evening, not much atmosphere in the bar area but I don't think that is any different from evening entertainment in any other Spanish hotel I have visited. I am sure many other residents enjoyed their evenings there, we just preferred to go in Puerto de la Cruz for the evening.

Yes, it was up a hill and yes for the more elderly, unfit or immobile guest it was a bit of a trek but with that you get wonderful views over the town to the sea and Mt. Teide in the distance. Cloud watching round the peak was fascinating.

In conclusion, we were very happy with the service we received at Hotel el Tope.
Having read many of the negative reviews, we were very pleasantly surprised and it was a good job we hadn't taken any notice of those as we would have missed out on a splendid week.

My Review
Reviewed 1 week ago

As a couple, we recently stayed at this Hotel for 2 weeks, covering Sept to October We arrived 8,45 in the evening after a long day travelling. The reception was manned by a very welcoming lady who greeted us with a warm smile and quickly booked us in and told us that the dining room was still open and if we where hungry we would still be able to dine. We deposited the cases in our room which was on the 3rd floor and went to dine and have a refreshing drink. Our room was lovely, very much like the pictures advertised on the web site, Large and roomy with spacious bathroom and a roomy balcony which overlooked pool, Mount Teide and side view of the sea. We had twin beds pushed together, which where very comfortable and we slept well. The bathroom had a spacious walk in shower, also grab rail on wall (just in case), bidet, toilet and sink with ample space to store toiletries. Complimentary shower/hair shampoo in shower and over sink, hair dryer in bathroom as well. Free Fridge in wardrobe and safe available at extra charge. Towels and beds changed regular, housekeeping was very good. Two lifts to access rest of hotel which we never had to wait long for but as we where only on the third floor, we often used the stairs. The dining was buffet style for all meals with waiters available for your alcoholic drinks. Breakfast had plentiful choice, hot, cold or continental, which ever is your preference. We always found plenty of choice for our evening meals, soups are lovely and recommended, sweets trolley was a little repetitive. The minus point on evening meals was that sometimes the food in the trays was warm and really should have been hot, which was a shame as the food was tasty, but obviously the enjoyment factor was affected by this. Something maybe management needs to look into.The staff in the dining room where smart, friendly, and very efficient. We only used the pool a couple of times but enjoyed the experience. Always found a sunbed easily and the pool attendant soon sorted you out with a mattress and parasol . Pool was not large, but I was very often on my own in the pool, so plenty of room to swim round. Not really suitable for very young children. Entertainment in the evening was really for the older cliental, and not all that exciting. The drinks are reasonable, and again a waiter was available if you wished for floor service. The Steep hill to gain access to the resort shoreline is not for the faint hearted, but steps are also available but still take some tackling. We are both 67 and coped, and to be fair, unless you are staying in a hotel by the sea front, most hotels have access via a hill.

Lower than a budget hotel
Reviewed 2 weeks ago

I first arrived at the hotel around 11pm welcomed by a warm friendly face. The receptionist was very friendly, gave me a map with some great reconendations then walked me down (3 Floors down) to my room 015. The receptionist also mentioned there was a cold plate available in the dining area (the food wasn’t nice, it was sweated our meats and cheese with a salad - but it was the thought that counted which started us off on a promising holiday) Initially the room looked clean and pleasant, we were slightly disappointed to not have a balcony, as I believe we were the only floor that didn’t.
We had a not so great sleep due to a lumpy uncomfortable mattress, and a pointless air con unit (it was very hot at night.)
The bathroom and mirrors could of been cleaned better whilst the plug socket in the bathroom was broken. (A hairdryer but no iron was given)

Breakfast was not great but had a large selection. (Best to get to breakfast very early so the pastries(which are the best thing) are not hard. One of our mornings the staff couldn’t wait to get the guests out of the dining area for breakfast turning off lights at 10.15, making us feel rather uncomfortable. Dinner was the best out of the choices. Food could be improved.

The pool area is quiet during the day, the pool man (lifeguard) is very helpful. (Pool chair cushions could do with a clean) You can get pool towels by reception which is great.

Great location, beach about 15-20 mins walk. Nice restaurants within walking distance. But I must warn you this hotel is on top of a VERY steep hill (there is a shortcut which we later found with over 110 stairs)

Overall my friend and I had a lovely time in Puerto de la Cruz and would come back but not to the hotel.

Nice hotel but not 4*
Reviewed 2 weeks ago

Lovely rooms, modern and clean. Fantastic balcony with views of Mt Teide and the sea. Entertainment a bit naff. Good breakfast but very busy,noisy dining room. Staff very hit and miss. Some very helpful and friendly while others not so. Very steep walk or steps into town as hotel is in an elevated position. Rooms quiet on a night so good nights sleep very possible.

amazing stay
Reviewed 2 weeks ago

Booked to come to this hotel in September, after looking at photos and reviews i couldn’t wait and was counting down the days. The hotel was always spotless, rooms and reception. Lovely friendly staff who help you as much as they possibly can. Rooms cleaned everyday with fresh towels and toiletries. The room we stayed in was absolutely beautiful, really nice and modern with an amazing sea view room. Wasn’t too sure on what room we would get as there’s quite a few with the hotel been soo big and seeing different room photos but i couldn’t have picked a better room myself.
The hotel is in a great position too (on top of a hill) but the walk down into the town is around 10-15 minutes. Food and drink really cheap and absolutely beautiful! Would 10/10 recommend the Chinese Restaurant that’s a five minute walk from the hotel, THE BEST Chinese i have ever had! (Resturante Shanghai)
Would definitely book to stay here again it was absolutely amazing!