Taipei Fullerton Hotel – South
What We Love
- A modern hotel in Taiwan’s buzzing capital city, including breakfastAscending the cloud-piercing Taipei 101
- The handy central location, close to the MRT
- A relaxing dip in the indoor and outdoor pools
What To Know
- Just a minute-walk from the Daan metro station with access to the red and brown lines
- Rooms are decently sized
- Free WiFi works well
Make an urban retreat to enigmatic Taipei and stay right in the commercial centre at the Taipei Fullerton Hotel – South. Located in the Daan district, close to the MRT and within walking distance of the world-famous Taipei 101 skyscraper, this sleek four-star property is the ideal place to stay.
Foodies will rejoice at the city’s culinary offerings (especially if you’re looking for cheap eats). Spend time at the busy night markets, take respite in tea houses and marvel at the mish-mash of architecture, from Japanese-era mansions to quaint shophouses. And when you need some time out, recharge your batteries with coffee and homemade cookies in the Fullerton lobby or take a walk around the rooftop Zen garden.
How to Get There
PROS: Good location to the underground train (intersection of red/brown MRT line) which will take you to Taipei 101, main train terminal, etc. Comfortable bed. Showers had strong water pressure. Great breakfast selection. WIFI. Good massage/reflexology nearby after a long flight. Rooms were updated and just fine.
CONS: Rooms are small in size, we had 2 carry-ons and it pretty much filled the room.
Slow elevators. We reserved the first 2 nights online and when we wanted to stay one more night, the front desk was going to charge us a lot more, even though it was currently less online. When we asked if they could honor the online rate, they refused. I then asked if they'd honor if I booked online, they were reluctant but said yes. So I booked online while at the front desk. They could have saved the revenue from paying a third party.
The hotel is less than 5 minutes walk to Daan mrt station( 2 stations away from Taipei 101). It helps since I was there for countdown and going back to hotel by any means of transport is close to impossible. I walked back to my hotel.
The room is of a reasonable size for 2 person and the room is clean.
Both international and Asian selections are available.
Hotel called me before my trip to confirm my booking and check-in is fast and smooth. Front desk always wears a smile.
The hotel is centrally located. It is 5-minutes away from Daan Station (Red Line). Two stops away from Taipei 101 and key tourist spots.
Breakfast is very delicious with different and various choices presented daily.
Front Desk Team is very courteous, sensitive and helpful in anticipating clients requirements particularly Mr. William.
Overall, enjoyed my stay in the hotel.
Reasonable western selection for breakfast is included with the room booked. Good connection to WiFi, multiple devices can be connected at the same time in the room. Though the hotel and rooms are slightly dated, in-room amenities are well provided.
How this hotel was awarded an award for luxury is a mystery to me!
From the obsequious, unhelpful, and sometimes surly, front desk staff to the sometimes weak WiFi to the rundown rooms, this aging hotel has seen better days.
I first stayed in this hotel 7 years ago (for a month) when I moved to Taipei (and again 5 years ago for several days on my way out of Taiwan). I don’t remember it being as forlorn as it certainly is today.
This is one of the more expensive hotels in its class, so it’s very disappointing to experience what it has become. I booked through Agoda (never again) at a rate of $139/night (including breakfast) for 5 nights. For reference, this rate is comparable to a full suite, with breakfast, at the Embassy Suites DFW North. For this rate in Taiwan, I expected better.
Check-in was easy; I’d prepaid to get a “good” rate.
Agoda had me in a “business twin” for 2 people. I haven’t slept in a twin bed since I left home (I’m tall and am traveling solo). The room I was assigned (1012) had stained carpet, a view of the building next door, the HVAC set to 19/20 degrees centigrade (66-68 degrees Fahrenheit which cannot be changed), sulpherous bathroom smells, a mattress that felt worn (too soft), minimal soundproofing (from both interior and exterior noise) and with low ceilings that made the room feel dark and gloomy. It was so cold in the room, I had to sleep with a sweater on. The room lighting took some figuring out and I spent the first night with half the lights on. By removing the key card from the power slots, ALL lights went off, leaving me negotiating the room in the dark. The reading lights only work if the key card is in the power slot. Needless to say, I did not sleep well.
Room lighting is odd. There’s only one mirror (in the bathroom and not full length) with an overhead light placement that doesn’t lend itself to applying makeup (or shaving).
I spent an hour trying to contact Agoda. They said they’d contact the hotel. When I talked with the front desk staff, they said it would take a day or so to find me another room. After 2 nights in the twin room, I had to pack up my belongings so that the hotel staff could put me in “double” room.
The double room (1102) was smaller, with stained carpet, strange gurgling noises in the shower when I washed my hands in the sink, and broken fixtures for the lighting power slot and sink stopper. Also, even with the key OUT of the power slot, and the HVAC turned OFF, it still manages to turn itself ON and blow frigid air over the bed. But at least the double bed mattress was firmer and I had a city view. Now if only I didn’t need to get up every 20 minutes to turn all lights on, then off to turn the HVAC off. (Who can sleep like this?) At 1am I finally contacted the front desk who sent up a manager to show me how the complex system control works: key card must be in. In my room, the broken key slot meant that all lights intermittently went out.
The elevator is very slow, and to get up or down, one must insert the room key into an awkward slot. There is no near-field technology.
There are few bright spots: the breakfast is substantial (although they don’t serve decaf coffee or have cups larger than a teacup). It’s served on the 2nd floor of this 12 floor hotel. There is western fare (eggs to order) and Asian fare plus fresh fruit. Oddly, many of the staff don’t understand English. I ordered an egg white omelet with only mushrooms and got a runny whole egg omelet. (Apparently you have to order it “well done”.) The seating in the dining area is a,so low to the ground. There is a limited room service menu available (20% service charge) from 8pm - 11pm. Why anyone would order room service when there are so many places to eat just down the street, is beyond me.
The cleaning staff is friendly and tries hard to please. My laundry was handled professionally.
The hotel is located close to Daan MRT station, a hub for the brown (Wenhu) and red lines. The doorman will happily call a taxi and let the driver know where you’re going.
Every room comes with amenities: “free” soda, chips, tea, coffee, water, and fresh fruit (orange, banana, persimmon). Also: slippers, shoe shine cloth, a robe, and the usual hotel toiletries. Laundry service is available. Items placed outside the door in the provided bag by 10:30am are returned by 7 pm. Prices seem reasonable even with a 10% service charge.
The towels are fluffy and plentiful, replaced daily by housekeeping (unless instructed otherwise). The shower head can be adjusted for height and volume, and there is a built-in clothesline in the shower.
I didn’t try the gym and sauna; they weren’t in the best shape 7 years ago; they haven’t improved since then. There’s no elevator button for the 13th floor where these are located. They can only be accessed from the 12th floor and some stairs. The gym smells musty and the equipment looks worn and dirty. I didn’t dare step into the sauna. The food top garden is ill-maintained: trash and cigar and cigarette butts strewn about, the lawn needed tending. To get any sort of a view, one must step onto one of the old benches. I did manage to walk around and find a space in the bamboo fencing to get a shot of Taipei 101.
Rooms come with an electric kettle (for the coffee and tea) but no sugar or creamer.
I don’t watch television, but a remote control, instructions for use, and a channel guide are available. None of the room clocks are set to the correct time, asking it a bit disconcerting when you wake up, especially coming from a different time zone.
WiFi is free and mostly decent, Although the minute you leave your room, your internet access disappears. A hardwired broadband connection is also available on the desk in the room.
The lobby has space for meeting with clients but all seating is very low to the ground. Not good for adults. Coffee. tea, and travel publications are available in the lobby too.
I saw the front desk hand out umbrellas on a rainy day. When I asked for stamps, I was told that the post office was closed. No options were given for getting stamps any other way; perhaps none exists.
Perhaps it was my imagination, but the front desk staff does tend to treat foreigners differently (worse) than Asians. Taipei has so many hotel options. I will seek out another home base the next time I’m in Taipei. I would recommend finding somewhere other than this hotel to stay if you’re visiting Taipei.