4.5
Very Good 785 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Wonderfully attentive service on reception and in the two restaurants
  • Roomy bathrooms, all with big baths and walk-in showers
  • Great location on the River Rhone, a five-minute walk from the old town and the train station
  • Eager and knowledgeable concierge

What To Know

  • Ask for a free ‘transport card’ when you check in – doled out by most hotels, it covers all local travel including the train back to the airport
  • There's a fitness center and beauty studio (in partnership with L.Raphael), offering massages and body treatments
  • Rooms suit professional singles and couples (well-equipped desks, bathrooms and TVs), but interlocking doors are handy for families
  • The river is lined with banks and many diners talk shop over breakfast
  • The mini-bar has a door on the outside wall and can be replenished by staff from the hallway

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

A stay at Mandarin Oriental Geneva places you in the heart of Geneva, walking distance from Cité du Temps and Batiment des Forces Motrices. This 5-star hotel is within close proximity of Notre Dame Basilica and Rousseau Island.

Make yourself at home in one of the 189 air-conditioned rooms featuring MP3 docking stations and minibars. Flat-screen televisions with satellite programming provide entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Treat yourself with massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a sauna and a 24-hour fitness center. Additional features at this Art Deco hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Planning an event in Geneva? This hotel has 2852 square feet (265 square meters) of space consisting of conference space and meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

How to Get There

Mandarin Oriental Geneva
1, Quai Turrettini
Geneva, 1201 Switzerland

Reviews

4.5 Very Good 785 Reviews
Great location, older property but excellent service
Reviewed 3 weeks ago

Really enjoyed my stay. Booked via Amex so upon arrival they welcomed me warmly and offered me breakfast, complimentary, as the flight arrived in the morning and the room was not ready. Lovely food and the glass terraces room was a warm place to enjoy a long lazy breakfast.

The room was spacious, with very comfortable bed and large bathroom. The decor is somewhat outdated but they keep it fresh and clean. My room didn’t have much of a view, I booked the lowest priced option, but looked back onto the city.

As always, the impeccable service, attention to detail and warm smiles from all the staff are such a hallmark of this amazing hotel group. Well done and thank you. Highly recommended and the Amex benefits make it very reasonable for a five star experience.

Business-pleasure a dynamic place to be
Reviewed 3 weeks ago

Central and very quiet,easy access to railway station , worm welcome , exceptional staff . When you a regular client you are welcome with your name , your file in the system record all your past stays . The lounge although relatively small is very interesting , good cocktails . Don’t miss to use the spa ...

Basically Vegas motel quality for 600$-700$ per night
Reviewed 4 weeks ago

room very outdated, dirty and full of smoke on non smoking floor, they changed us to a supposedly “ updated room” which was larger but equally, dirty. Stains on couch, stain on floor next to bed, make up stain on towels, chipped toilet seat, cheap toilet paper like a bag. Basically motel quality for 600$ per night.. see pics below I asked Amex to call and tell them I would like to check out, they said they would charge me 600$ for the night.. shameful see pics

Faultless
Reviewed 2 months ago

I travel abroad almost every week, and I stay in A LOT of hotels, usually 4 or 5 star (lucky me, ‘perks’ of business travel), most are pretty good, not much to choose between them, so I don’t always bother to write a review BUT this hotel was exceptionally good, and it definitely warrants a review. Granted I was given a suite (I know, spoilt), the room was lovely, really comfortable bed, well thought out location of lights, sockets etc, big bathroom with walk-in double shower, and stand alone bath, and bidet, dressing area etc. but it was the thoughtful little touches that really stood out to me, and quite honestly surprised me. I brought my book. I have been reading it for a while, and every night I turn down the corner of the page to mark my place. Last night when I reached my room a little angel had thoughtfully left a (very nice actually) bookmark on top of my book for me. Wow! So sweet. What a nice touch :-) For those of you who travel on business, FYI the meeting rooms were excellent too, as were the Congress staff. In fact all of the staff I encountered, were exceptionally polite and charming and efficient. Even the food was good, especially the breakfast buffet and meeting break outs. Honestly what’s not to like? OK, it’s not cheap but hey 1) nothing is cheap in Switzerland! 2) you definitely get what you pay for, so, if your travel budget will stand it, and you want a blissfully smooth, stress free experience - The Mandarin should be top of your list IMHO

Perfect location and comfortable bed
Reviewed 3 months ago

The hotel is literally an 8 minute walk to the station and from the shops. Many bars and restaurants are close by. The view from the rooms facing the river and the Saleve is beautiful and relaxing. The traffic noise stopped at 11 pm and was fine eve. With windows open. Bedroom is very comfortable with lots of space to move around and soft furnishings. Great powerful shower.