We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Langshott Manor

avatar-imageavatar-imageavatar-image
Traveler (622)
Room & Suite (435)
Dining (154)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#5 of 14 hotels in Horley
Location
4.4
Cleanliness
4.6
Service
4.3
Value
3.8
Travelers' Choice
Langshott Manor is an exquisite four red-star hotel in Surrey. This remarkable venue blends classic character with contemporary and well-thought design. Luxury is fragrant throughout the 16th Century Hotel with rooms and dining options designed to spoil you. Just minutes from Gatwick Airport, Langshott Manor is wonderfully convenient yet retains a tranquil and undisturbed setting. As one of the most distinctive and truly welcoming hotels outside of London, Langshott Manor is the perfect choice for a weekend break, relaxing escape or a refreshing stopover before or after your flight from Gatwick Airport.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Conference facilities
Banquet room
Concierge
Non-smoking hotel
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Meeting rooms
Outdoor furniture
Dry cleaning
Laundry service
Show more
Room features
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
English
4.0
4.0 of 5 bubbles1,577 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
Powered by AI
Langshott Manor garners appreciation for its comfortable amenities, picturesque grounds, and commendable service, although some guests have noted that improvements could be made in service responsiveness and upkeep. While the hotel's rooms are frequently described as luxurious and immaculately clean, there are occasional mentions of cleanliness issues and unexpected fees. Although the atmosphere is generally admired, especially in the well-appointed rooms, the dining area's ambiance sometimes falls short of guest expectations. Moreover, a number of visitors question the value for money, feeling that the cost does not always align with the experience.
Atmosphere
Charming
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or any opinions in it. Please read full traveler reviews for more details and information.
1,577Review22Q+A100Room tips
Traveler rating
  • 796
  • 374
  • 191
  • 120
  • 96
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Lisa F wrote a review Mar 11
6 contributions7 helpful votes
My grown up children in their first jobs paid in advance and took me for afternoon tea on Mother’s Day. A treat based on the website, which states £42 pp for a weekend champagne afternoon tea. No champagne was forthcoming and when I tried to establish if it was included, I was told if you’ve paid for it your server will bring it to you! It never turned up, so we were none the wiser. If the pricing was different on Mother’s Day then this wasn’t stated on the website or made clear when I booked by phone. The food was delicious and plentiful but the overall service poor. When we wanted another tea or coffee, it was amazing given the number of serving staff their ability to walk past without making eye contact. We asked twice for some extra clotted cream before it arrived. We did arrive at 3pm and by the time we left at 4.45pm, the room was being cleared away and no sign of our server. They provided small boxes to take your left over cakes away but my daughter asked for these and was given the boxes to fill herself, which was a bit messy. There was no one serving or waiting as we left. I called over to someone stripping a table to ask if we needed to sign for anything and was told no. I have had more attentive service in chain restaurants, so overall despite the lovely food, the lack of clarity on pricing on the website and the poor service means I wouldn’t recommend. I did call to clarify the cost the next day and they do indeed charge more on Mothers Day which wasn’t clear and feedback about the poor service. For transparency I was offered free drinks for a future visit but I declined as I won’t be forking out to go back in a hurry.
Read more
Date of stay: March 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded 1 week ago
Dear Lisa, Thank you very much for sharing your comments on Trip Advisor. We appreciate you selecting Langshott Manor for Mother’s day Afternoon tea. I am sorry to read that you were disappointed with the experience. Afternoon Tea service is usually very well received and we only received good feedback on the day. Had we known of any disappointment at the time we would have made every effort to rectify this. Mother day prices were advertised on a specific page on our website. I can see that you made your own booking online. Our reception team contacted all guests prior to arrival to take payment for what we were offering. I do hope you will reconsider visiting us again in the future. Many Thanks, Jaideep
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Laura C wrote a review Feb 2024
1 contribution
My friends and I came to Langshott Manor as we had a couple of RedLetter day gift vouchers to use. Welcomed through the door by Zoe in reception who was just fab!! The high tea was delicious and service was great. Scones were massive and we took bits home in cute little boxes which was just lovely. Definitely will be returning in the Summer and hopefully sit outside on the patio with some cocktails. Thank you for a wonderful afternoon!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to leave us a review. I'm glad to hear that you had a wonderful time. I will also pass the personal mention to my colleagues Zoe which she will be delighted to hear. We look forward to welcoming you back to Langshott Manor Hotel in the future. Kind regards, Jaideep Gunalan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read a summary of these reviews, created with our new AI-powered tool.
avatar-image
Roberto C wrote a review Feb 2024
1 contribution
Fantastic Venue, wonderful food and accommodation. Was looked after by Amanda and her staff who were kind courteous and attentive. Definitely will return in the summer as the surrounding grounds would be lovely to visit and to sit outside on a warm summer evening with a glass of wine
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Lovely ambiance
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded 2 weeks ago
Dear Robert, Thank you so much for your great review of Langshott Manor Hotel! I am so pleased to hear that you thoroughly enjoyed your stay with us, I am especially pleased to hear that you found all of our staff members to be very kind courteous and attentive! I look forward to welcoming you back to Langshott Manor Hotel again soon! Kind Regards Jaideep Gunalan.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
deborahP173 wrote a review Jan 2024
London, United Kingdom25 contributions29 helpful votes
Went today for a champagne afternoon tea. This was a gift , we had to ask for the champagne even though they knew what the voucher was for. After being served the cakes, sandwiches, pot of tea and a hot chocolate. That was it ,was there for nearly 2 hours were not asked once if everything was ok or if we needed more drinks. The food was ok some of the bread was a bit dry. Must say it’s not anywhere as good as the Alexander house . Seems to be a poor relation and staff not attentive at all. Most of the time the staff weren’t even in the room.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Jan 21, 2024
Dear Deborah, We really appreciate your feedback, it is good of you to share your constructive feedback as we are always keen to improve where possible. Rest assured your visit and feedback has been shared with the team there is no excuse for minimal service as you quite rightly state training has been carried out with our team to ensure there is no repeat. Best wishes Jaideep Gunalan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Terriesmith123 wrote a review Jan 2024
London, United Kingdom26 contributions20 helpful votes
Today we had Afternoon tea it was delicious, the sandwiches, scones and cakes were all lovely and fresh I just thought the sandwich filling could have been more to make it more tasty the smoked trout was the best, the staff were very friendly offering us more tea and coffee and asking if everything was ok, the hotel is a listed building and is very lovely, I enjoyed watching the ducks through the window, we did have a red letter day voucher and could not fault the experience.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Jan 21, 2024
Dear Guest, May I thank you for taking the time to review your recent visit to Langshott Manor Hotel. We really value your feedback and appreciate your comments. We hope to welcome you again soon. Many thanks, Jaideep
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
28robertc2017 wrote a review Jan 2024
Greater London, United Kingdom70 contributions65 helpful votes
This was our first ever Christmas break in a hotel so we were hoping for a wonderful experience and were not disappointed. We went all in for the 3 night package and the service was excellent from booking to sorting out our itinerary and through the actual stay itself. Our room was superb with a large bedroom and seating area and the bathroom was amazing. The staff were excellent and nothing was too much bother for them. Our needs were well looked after. The quality of the food was outstanding. This was for all meals including breakfasts, Christmas lunch afternoon teas and dinners such as a 7 course taster meal on Boxing Day evening. On Boxing Day a falconry display was also provided by way of entertainment and this again was first class it being very much a hands on display handling the birds of prey. We had a wonderful time and will be happy to stay at Langshott again.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Jan 6, 2024
Dear Guest, Many thanks for your kind words and taking the time to write your review with regards to your 3 night Christmas Break, we appreciate all your feedback, I am so glad you enjoyed all aspects of your stay with. We look forward to welcoming you back to Langshott manor hotel in the very near future. Many thanks, Jaideep Gunalan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
DEA wrote a review Nov 2023
1 contribution
Initially I wasn’t going to write a review, and sent my feedback to LM to ensure other people didn’t have the same experience. I received an acknowledgment from reception but have yet to receive any response from Management. We had afternoon tea later part of the day. The whole experience was underwhelming. My friend had bought me a voucher to celebrate a big birthday. Upon arrival we were sat in a less than appealing seating area, one chair facing a wall! But was looking forward to the tea. The waiter arrived, plonked down our afternoon tea and said let me know if you need anything else and promptly left. We waited to be asked for drinks, no arrival so flagged a passing member of staff. The same waiter arrived back saying what would you like- with a look of disdain. We ordered a pot of tea, she came back and put the pot on the table, we then noticed she left no milk! Again we had to flag someone to bring some milk. The tea had been sat for a while and all could taste were tannins. The sandwiches had been sat for a while, bread was dry and starting to curl, really unpleasant and not fresh. For a deluxe afternoon tea it was anything but that. I would not recommend, I could do better at home myself! Disappointed as mentioned not heard back from management and my birthday experience was actually comical rather than luxurious.
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Nov 29, 2023
Dear Donna, Thank you very much for sharing your comments on Trip Advisor. We appreciate you selecting Langshott manor for your Birthday with friends, although I am sorry to read that you were disappointed with the experience. Afternoon Tea service is usually very well received, so I can only apologise if our usual high standards faltered on this particular occasion. We have written to you following your email. I have shared all your comments with the Food and Beverage team and Head Chef and can assure you that we will address these shortfalls swiftly to prevent this from happening again. I look forward to welcoming you back to Langshott Manor Hotel again soon! Kind Regards, Jaideep Gunalan.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Bob1949 wrote a review Nov 2023
Jersey, United Kingdom2680 contributions1033 helpful votes
I booked one of their 'Autumn Offers' that included overnight accommodation, breakfast and an allowance of £40 per person for dinner. Arrival went smoothly and we were allocated a Superior Attic Suite which was located in the grounds rather than the Manor House itself. This was a little disconcerting on arrival as it was dark and raining and my wife was less than impressed that we would have to go outside to reach the restaurant. However, after climbing the steep stairs to the suite the room was spacious, very comfortable and classily decorated. The bathroom was almost the size of a typical standard hotel room. We were able to relax for a few hours before dinner which the hotel asked if we would bring forward as it was very quiet. This was no problem so we followed our torchlight to the Manor House, taking a wrong turning on the way. A drink in the bar with a nice open wood fire was a treat before we went in for dinner. The restaurant was quiet but we chose a pleasant table. We only wanted one course so we ordered the fillet steak with chips etc that was priced at £40 a head. It was worth every penny, the steak was perfectly cooked, the peppercorn sauce a great accompaniment, the mushroom and tomato delicious and we are still talking about the chips (Pont-Neuf potatoes) - they were cooked to perfection. Another drink at the bar and bed beckoned. There next morning we woke to glorious sunshine so the short walk to the manor for breakfast was a delight. The grounds are most attractive and the ducks on the small lake added to the character of the place. Breakfast was very good indeed and cooked individually rather than buffet style. We settled the bill that added a hefty price to the offer we booked due to the wine we consumed but we both left saying it was worth every penny. It is a short 15 minutes ride to Gatwick and about £20 in a Uber. Yes, if you can get an offer it is marginally more expensive than the Premier Inn at Gatwick North ( a lot more so if no offer!!) if you book a Premier Plus room, have dinner and breakfast and some drinks at the bar but it is a totally different experience at the start of a holiday and if I can get a good offer again, it will be Langshott Manor every time before a flight later in the day. I would still use Premier Inn if I had an early morning flight for convenience but Langshott Manor was excellent value!
Read more
Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Nov 30, 2023
Dear Bob, What an amazing review, thank you so much. We are delighted that you thoroughly enjoyed your stay with us. We very much appreciate the time you have taken to share your experience with other potential guests. We look forward to welcoming you again Many thanks, Jaideep
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
K H wrote a review Nov 2023
1 contribution
We had our vow renewal reception here for the most part it was amazing the history the rooms ect but was disappointed with staff and a few other issues Francesca was amazing but some of the other staff were rude to a few of our guests, the tables was not set out like we agreed when i spoke to the manager he said he was doing it his way. To many tables left were the disco was, we had exclusive half hire which means our guest’s only should be in the manor but when some older guests went to sit round the fire to chat there was another couple there that wasn’t with us so our guests couldn’t sit round the open fire . Also oneof the rooms included was full of chairs the receptionist was good and had them moved to another room but this took a while because her paperwork said it wasn’t included but our paperwork said it was . We was told at 12 all non staying guests were to leave , and the bar would remain open for our guests staying as long as we wanted but they called last orders at 11:30 and that was it ,it stayed closed so we couldn’t even order a soft drink or packet of crisps when a few of the guests were hungry and thirsty.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Nov 16, 2023
Dear V7018JTkh, Thank you for taking the time to add your review to TripAdvisor. I would like to thank you for your mixed bag of compliments and constructive criticism which I appreciate. I would like to apologise for the shortfall in the standards and the experience you had while staying with us. I shared your comments with my Team who were managing the event to ensure that the best service levels are once again evident. I am also very grateful that you would take the time to pass on your very positive feedback on reception. I do hope that despite any disappointment experienced on this occasion you enjoyed the wedding celebration; we may have the opportunity to demonstrate our usual warm welcome on a future visit. Many thanks, Jaideep
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Susie I wrote a review Oct 2023
Horley, United Kingdom21 contributions11 helpful votes
+1
We got married on 8/10/23 at Langshott Manor and it was an amazing wedding experience from start to finish. From the initial pre wedding meetings with Katie to the food tasting and then the actual wedding day. Everything was perfect in every way with the attentive staff run by Manager Jay and Amanda to each and every one of the team. The day was just perfect and our guests commented on it being the best wedding they had experienced. The food was simply delicious and perfectly presented, the Tudor venue was romantic and intimate in the October sun. The rooms were so exquisite and comfortable. Our guests were raving about absolutely everything and we couldn’t have asked for anything more. We are thrilled to have had such a fantastic day so we booked a mini moon here 10 days later to enjoy the hotel and surroundings and reminisce about our perfect day. Thank you to all from the Isotta-Bells.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip: A wonderful luxury experience!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Jaideep Gunalan, Other at Langshott Manor
Responded Oct 19, 2023
Dear Susie & David, Thank you so much for selecting the Langshott manor Hotel and indeed for your wonderful review. It is so kind of you to take the time to share your feedback on TripAdvisor. We are so pleased you enjoyed your time with us. Many congratulations on your marriage, wishing you both all the best with your new life together. We hope to welcome you back again soon. Best Regards, Jaideep
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Horley area.
PRICE RANGE
$137 - $213 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
langshott manor horley, langshott manor hotel horley
LOCATION
United KingdomEnglandSurreyHorley
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

LANGSHOTT MANOR - Updated 2024 Prices & Hotel Reviews (Horley, England)

Frequently Asked Questions about Langshott Manor
Which popular attractions are close to Langshott Manor?
Nearby attractions include Hounds - Escape Games, Immersive Experiences, Mini-Bar (4.8 miles), Gatwick Escape Rooms (0.9 miles), and Gatwick Aviation Museum (3.5 miles).
What are some of the property amenities at Langshott Manor?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Langshott Manor?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Langshott Manor?
Yes, free parking is available to guests.
What are some restaurants close to Langshott Manor?
Conveniently located restaurants include Sage, Turtle Bay Crawley, and Lamingtons.
Is Langshott Manor located near the city center?
Yes, it is 1.0 miles away from the center of Horley.
Are any cleaning services offered at Langshott Manor?
Yes, dry cleaning and laundry service are offered to guests.
Does Langshott Manor offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Langshott Manor?
Many travelers enjoy visiting London Temple of The Church of Jesus Christ of Latter-day Saints (4.3 miles) and The Old Town Hall (4.8 miles).
Does Langshott Manor have any great views?
Yes, guests often enjoy the park view available here.
Is Langshott Manor accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.