Macdonald Frimley Hall Hotel & Spa
What We Love
- An elegant Victorian manor house in the Surrey countryside, with breakfast and spa credit Waking up in a traditional Victorian manor house amidst lovely gardens
- Enjoy delicious British and European cuisine in the award-winning Linden Restaurant
- Indulging in a hot-stone massage in the spa
What To Know
- This is a popular wedding venue
- Located 45 minutes (by train) from London
- Free WiFi
Set in secluded private gardens in beautiful wooded Surrey countryside, Macdonald Frimley Hall Hotel & Spa is a dainty Victorian stone manor house. Clad outside in ivy and decorated inside in traditional elegant furnishings, the hotel offers a rural romantic getaway within close proximity of London and easily accessible from Heathrow Airport.
Despite its traditional appearance, Macdonald Frimley Hall Hotel & Spa boasts a new extension with a state-of-the-art spa and fitness centre. Have a workout and a splash in the indoor pool before treating yourself to a good pampering, with a range of health and beauty treatments to choose from.
With a two AA Rosette-winning restaurant, Macdonald Frimley Hall Hotel & Spa is also a great place for gourmands and offers traditional British and European fine dining with the choicest and freshest of locally sourced ingredients.
How to Get There
Finding Frimley Hall is interesting as it’s tucked away in a housing estate. It is however a lovely old building with nice grounds. Inside it retains its old style even if that does leave some old building problems. I had two heaters in my room, the corridors were a little chilly to walk down and so on. Acing said that the staff were very helpful and I had a great nights sleep. Breakfast was good although the butter portions were very small.
Lovely period property in the public areas, staff were excellent, very attentive.
Our room was very clean & with good quality fittings.
The restaurant food was well presented & good value, the breakfast was excellent & had a very wide choice but ,oh the noise!
We couldn't talk properly during dinners it was so noisy, lake a busy cafeteria. Spoiled the evening. We managed to take breakfast in the morning room which was much quieter!
First time I have stayed at a Macdonald's & will definately stay with them again if they are all like this but will ask about the restaurant first!.
Visited the spa for the second time as had lovely chilled time before.it was my friends christmas present so we did spa, treatments and lunch.Had lovely relaxing spa couldnt fault the staff, friendly. Treatments were so good. Been to amanda twice will return again in january for friends birthday as she loved it so much.
Lovely day - therapist Sophie very accommodating and took lots of extra special care. Would recommend. Spa facilities very good and afternoon tea in lovely character room in main house. Excellent value - will definitely be back
I received a call around 10:00am the day of our check in and was informed that our Spa treatments had to be cancelled as all the therapists had fallen ill; the spa manager said we could have treatments at their sister property (Ascot) arranged but I never heard back from the Frimley nor ascot property confirming an amended time. I tried calling the spa for a follow up (both properties), neither picked up the phone, it wasn’t until my partner and I arrived to the hotel at 15:30 that our treatments were arranged for the following day.
I booked a feature double room, the bed was tiny, there was meant to be a guarantee of a garden view but we looked onto the car park, there was also a guarantee of complimentary fruit in our room and there wasn’t any to be seen.
After advising reception that the bed was too small, we were moved to another room that did face the garden and where the bed was a little bit bigger. Once we started to settle in I came to discover cobwebs on the ceiling light and the curtains had an obvious white paint stain on it and also a coffee stain but not entirely sure.
I tried making a room service order on two different occasions and had to place the order with reception as room service wouldn’t pick up. It became apparent, no one wants to answer the phone in this hotel.
I appreciated the 13:00 comp late check out but that was only due to our spa treatments having to be changed to 11:00am which is their check out time.
Overall, I won’t be going to this hotel again.