Delicious Italian cuisine at Portofino restaurant — one of seven restaurants at the hotel
Rooms are sophisticated, designed with nods to traditional Javanese culture
The pool’s curvy design that makes you forget about the bustling city below
Friendly and helpful staff
What To Know
A 10 percent hotel service charge will be collected upon checkout from Jetsetter
Renovations wrapped up in 2011
Desperados Bar is a favorite with the expat crowd
The hotel isn’t in the city’s central business district, but it’s an easy taxi ride to get there
About a 30-minute ride to the airport
Some rooms allow smoking
Parking on site
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
With a stay at Shangri-la Hotel Surabaya in Surabaya, you'll be in the business district and minutes from Ciputra World Mall, and close to Surabaya Town Square. This 5-star hotel is within close proximity of Surabaya Zoo and Mpu Tantular Museum.
Make yourself at home in one of the 368 air-conditioned rooms featuring refrigerators and plasma televisions. Wired and wireless Internet access is complimentary, while DVD players and cable programming provide entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, outdoor tennis courts, and a health club. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.