4.5
Very Good 1554 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A boutique hotel in southeast England, overlooking a lovely marina – includes breakfast The hotel's quirky designer décor, creating a glamorous boutique vibe
  • Making use of thoughtful in-room additions, such as a cafetière with posh coffee
  • Exploring the Suffolk coastline and nearby towns
  • Calming views out over the harbour from the hotel

What To Know

  • Located on Ipswich's waterfront at Neptune Marina
  • Some rooms have harbor views
  • Free onsite parking is available
stage Lobby screenshot restaurant Bar

Overview

A boutique waterfront hotel with a blend of quirky and traditional styles, set in the charming city of Ipswich

The Lowdown

The four-star Salthouse Harbour Hotel is a swanky designer retreat with an award-winning restaurant and a playful attitude. Located in a historic building on the banks of Neptune Quay in Ipswich, this red-brick gem has been given a serious revamp with Vivienne Westwood rugs, Damien Hirst posters and suits of armour wearing strings of pearls. Bedrooms are just as stylish, with unique features and thoughtful comforts.
The Eaterie Restaurant has become something of a foodie draw, thanks to a fabulous menu of local delicacies, impressive wine list, cosy atmosphere and waterside setting. Breakfast, lunch and dinner are available as well as a delectable Sunday lunch and afternoon tea. Add the easy walking distance to the town centre, proximity to the Suffolk coast and the views across a harbour filled with luxury yachts and the Salthouse Harbour Hotel makes for the perfect setting for a decadent weekend away.

How to Get There

The Salthouse Harbour Hotel
1 Neptune Quay
Ipswich, IP4 1AX United Kingdom

Reviews

4.5 Very Good 1554 Reviews
Wonderful afternoon tea
Reviewed 5 days ago

In early February we visited the Salthouse Harbour Hotel for afternoon tea as a treat for our friend who is an expectant mum. We were welcomed to our table which was in front of the glass door, providing a lovely view of the water and boats. The waitress brought our menus and explained the tea to us. They offer a lovely menu of teas including fruit, herbal and breakfast tea, as well as the option of coffee. There was a short wait for the food to arrive but there’s plenty to occupy you, aside from your company- the room is filled with art, sculptures that intrigue you and capture your attention.
The food was wonderful! Generously filled sandwiches, sausage rolls, cupcakes, macaroons, eclairs, sweet and savoury scones and more! They also offer goody boxes for you to tale your left over goodies home with you. The room was full and every table was indulging in the afternoon tea.
In my opinion it was a lovely experience and good value for money

Fabulous hotel
Reviewed 5 days ago

What a beautiful hotel and location. Set on the waterfront, plenty of places to walk too.
Great service from all the staff made to feel very welcome.
Rooms where beautiful, clean and spacious.
The restaurant is lovely with a good selection on the menu. The scallops and black pudding is amazing.
Looking forward to returning.

Rooms, Location, Food Perfect, Service levels miles below
Reviewed 5 days ago

Stayed here 3 or 4 times as the rooms are absolutely perfect although no air con in the summer.
The location is beautiful on the Barbour and the decor in restaurant and bar fantastic.
Not the first time the service is slow non efficacy and needs to be worked on to get this venue where it deserves.
I do a lot buisness in the area and unfortunately the locals are all saying the same.
If you are using as a room and eating drinking elsewhere this is perfect, if your look to enjoy the menu which is perfect with food don’t have high expectations of staff levels

Afternoon tea
Reviewed 5 days ago

After having afternoon tea we left very disappointed. We where left waiting for 50 minutes for our tea and had to chase everything from the time we arrived till we left.I wrote an email to highlight our disappointment.I was asked to provide a mobile number so this could be discussed on a personal level.I never did receive that call so I sent another email reminding them that by not following up that call was just another poor example of their customer care.I have received no email no call nothing.Like I explained to them this was a gift for 4 for afternoon tes that promised to be of excellence standards, sadly it didn't live up to that and the customer service is poor.Very over rated

Saturday night in Ipswich
Reviewed 6 days ago

Great marina location with a very well done old warehouse conversion. The staff were very helpful and friendly and sorted out parking for our car even though the car park was full.
If you use the hotel bar be prepared for a shock though as it was double the price of the nearest pub so a pint and a wine were £16!!!! 😳
Also the breakfast price is £14 each for a “Full Ipswich” which is very expensive especially when a minutes walk away on the waterfront is a nice little cafe that does a fantastic breakfast for half the price.
All in all we were impressed with the area and easy walk into town and other pubs.