4.5
Very Good 346 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Kids Club
  •  Pool
  •  Restaurant
  •  Spa
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leisure swimming pool Resort

Overview

Location

Located in Yasawa Island, Yasawa Island Resort is by the sea and within the region of Sawa-I-Lau Caves and Honeymoon Island.

Rooms

Make yourself at home in one of the 18 air-conditioned rooms featuring refrigerators and minibars. Rooms have private furnished balconies or patios. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and an outdoor tennis court. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at the resort’s beachfront restaurant, where you can enjoy drinks at a bar, take in a pool view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10 AM.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).

How to Get There

Yasawa Island Resort
Yasawa Island
Yasawa Island, Fiji

Reviews

4.5 Very Good 346 Reviews
Magnificent stay!
Reviewed 3 weeks ago

Stayed for 5 nights, had a magnificent time at this authentic resort. Friendly and helpful staff, highly recommend the private beach picnic's! The food was tasty and beautifully presented. Rooms could do with a facelift and the spa treatments were not the best part of the package, as this too could do with an upgrade and the spa staff needs more training and better equipment. As with everything in the hospitality industry, it's the attention to detail that makes the difference between average and magnificent. Would highly recommend this resort.

A 3 star resort with a 5 star web site
Reviewed 3 weeks ago

Yasawa is not - as billed on Expedia and booking.com - a 5 star resort. It’s a 3 star resort with a 5 star web site. We were booked in for six nights in March 2019 and checked out after one night and found other accommodation. It was that bad.

James (the ‘owner’) - will no doubt counter - as he did at the time - that we didn’t give it a chance and that what guests say they most like about the place is the excursions. The irony seems to be lost on him that the best thing about the resort is when people get out of it.

The place needs serious investment. In its properties, its staff and its environment. There was no real enthusiasm or feeling among the staff that we were especially welcome when we arrived. The paths were strewn with leaves and there was a general feel of lack of real care and attention about the place. Our room was fine apart from wires sticking out of the walls in two places - a bit dangerous and again showing a lack of care for the little things. Our ‘beach bure’ had a view of a huge tree in front of it. The grounds in front of the bure were poorly maintained and generally scruffy. The balcony area obviously needed to be painted. We asked the member of staff who took us to our room for some more hangers and he simply said “Phone reception.” In a 5 star resort - indeed in most hotels - that member of staff would just sort that out himself. We had arrived mid afternoon and had missed lunch so my wife asked if we might have a snack.  We expected a menu. 
What we got was a plate of greasy chips and a tub of tomato sauce. We don’t eat chips and don’t like tomato sauce. I should have photographed it. The ‘Greasy Spoon’ at Blackpool would have been proud of it. The restaurant is more like a canteen than a 5 star restaurant. It would be at home in Butlins or Pontins. The tables and chairs are what you expect in a very basic hotel or motorway service station, We ordered a bottle of white wine and it turned up warm. I can’t recall the last time a decent restaurant served us warm white wine. Breakfast was adequate (but no more than adequate) Our order was taken twice but the two smoothies we ordered never materialised.

As in all hotels in the South Pacific, mosquitos, leaves, seaweed and geckos are part of the scenery. It would be easy to dismiss all these issues as small irritations - certainly sharing the plane in with the Manager’s dog and two cats was just that - but it is to miss the point. And the real complaint. We have never checked out of a hotel early. Why would we do that and create hassle, angst and costs for ourselves? 
Because there’s something deeper and more difficult to describe and quantify. And that’s the attitude of the staff and the general ‘vibe’ around the place. There seems to be no real sense of pride and feeling that what the staff are doing matters. As we left and they did their ‘goodbye’ song, I counted eight different uniforms amongst the 10 staff. I saw high vis jackets hanging out of pockets. I saw scruffy, dirty uniforms and an insouciant air as they sang - all looking anywhere but at the guests. It was symptomatic of the malaise. The General Manager Claire’s reaction to our complaint was a case study in how NOT to deal with an unhappy customer. She just didn’t ‘get it’ and told me it was the first time she’d had these negative comments. A look at the many negative reviews on Tripadvisor soon put me right on that - and for sure she can’t say that now. I appreciate that it’s a ‘rustic’ beach resort. And that’s fine. Just don’t bill it as 5 star. It’s not - it’s 3 star. Check out the other ‘terrible’ reviews which use words such as shabby, old, tired, ugh, ‘scammed us' and, my favourite ‘Yuksawa’.

We’ve stayed in many excellent resorts in Fiji. Matangi, Taveuni Palms and, the best of the lot - by a margin - The Tokoriki Island Resort.

Paradise...Perfect Island Escape
Reviewed 3 months ago

I was impressed from the moment I sent my first inquiry email to Paul in reservations. Personalised and engaging service from initial point of contact was first class and the 5 nights on Yasawa were wonderful.
We selected this Island for an authentic Fijian experience. There are many newer resorts but this is a boutique, traditional high end resort that has 27 years of experience and caters for couples who are looking to escape the fast lane, lie low, recharge and restore the soul. The beaches are unbelievable beautiful but it’s the people that make this place special. We’ve been to Fiji many times but first visit to Yasawa’s and the beaches here are wonderful, the snorkeling the best I have encountered. The private picnics on offer are unique and without a doubt a highlight. Smelgi....thanks for all the adventures out on the boats, loved the caves!!! Our seafood dinner under the starts complete with anniversary cake and singing to celebrate was also very special. The food is very good, definitely lots of options to accommodate everyone. The bure’s are traditional, very large and really lovely in a very understated sophisticated manner in a very private setting. The massages and spa treatments are fantastic, highly recommend the package they offer. Aggie, thank you!! To Manasa, Claire and all the staff thank you so much for an incredibly special time in your island paradise. We will be back!!

Instantly relaxing. Have already booked our next trip.
Reviewed 3 months ago

We went to Yasawa Island Resort for Christmans 2018. From the moment we arrived we were instantly relaxed and our we got more relaxed ever day over the nine days we were there.

The rooms were very spacious and clean. The food was amazing. The staff were great.

We loved the private beach picnics where you are taken by boat to a totally private beach with a beautiful picnic hamper and just each other to snorkel and connect with nature.

We loved it so much we booked to return in April the week we got home.

Can't wait.

Time out
Reviewed 4 months ago

This place was amazing. From the start of the booking process to the final day you were made to feel like family as nothing was too much for them to do. The resort is well maintained and every day you would walk pass the locals working and greeted with bula bula and a big smile.

We stayed a deluxe bure with great full beach front, large split level room with a king size bed. The tranquil view straight out over the ocean, an ensuite with two basins and twin showers, there was also an outdoor shower.

There is always something to do from just relaxing in a hammock to swimming in the pool or ocean to SUP, kayaking and snorkeling. There are day trips to other places depending on weather, but always somewhere. You can arrange a private picnic on a remote beach, they are amazing. The spa is located in an ideal position on the beach pure heaven.

The food is again amazing and lots of Fiji style, love every meal we had. You could eat in the main area or as we did have it delivered to your room.

This is a true Fijian resort, the history behind it is well worth seeking out.

This was a perfect all inclusive package getaway.