DoubleTree by Hilton Acaya Golf Resort
What We Love
- Retreat to southern Italy to a serene golf and spa resort, with breakfast and extrasExploring the beautiful beaches and traditional villages of Puglia
- Taking advantage of our discounts with a round of golf, followed by a massage and facial
- People-watching in Lecce’s beautiful cathedral piazza
What To Know
- Located in the heel of Italy's boot
- The manicured grounds are full of lush gardens and palm-fringed pools
- There's also a serene spa and 18-hole gold course to keep you busy
- Take the hotel's shuttle to the nearest beach
Discover unspoilt Italy in the beautiful region of Puglia. The DoubleTree by Hilton Acaya Golf and Spa Resort sits just outside the region’s capital, and makes for a truly relaxing base from which to explore the area. It’s a quiet oasis of calm, from the lush gardens and palm-fringed pools to the impressive golf course and cutting-edge spa. It’s no surprise to learn the resort has been awarded TripAdvisor’s coveted Certificate of Excellence.
You’ll start your stay with Doubletree by Hilton’s signature warm chocolate chip cookie and the indulgence continues, with spacious and modern guests bedrooms and an inviting outdoor pool. If you’re here to perfect your swing, you’re in luck – DoubleTree by Hilton Acaya Golf Resort’s own, 18-hole golf course boasts seven-hectares of water features and verdant fairways, all surrounded by the stunning Italian countryside.
How to Get There
We stayed two weeks at the hotel during a family holiday. The Acaya resort is a very good hotel offering generally speaking good quality service in a nice environment.
We arrived early (around 11h) for check-in. Our room was not yet available and we were told it would be available by 14h00 the latest. Unfortunately we had to wait until 15h30 to get the keys to our room (no efforts were made to clean our room as priority to enable early check in). When we went to our room (after long waiting time) to our surprise the room was already taken by other guests (it appeared to have been a mistake at check in). We got another room around 16h00 (although check in time is 15h00 according the hotel policy).
Apart from this incident we had a very pleasant holiday. Rooms were comfortable and well equipped (although no iron is available).
Dinner was good (menu with three options for starter/main, including a buffet and desert as well) and in a nice environment on the terrace of one of the buildings of the hotel complex. On some days it is also possible to have a dinner in the restaurant of the Golf Club (Masseria San Pietro) which is very nice as well.
Breakfast was ok (and service was friendly) although choice of food is a little bit limited for this category of hotel. The hotel charges 5 Euro if you want an omellete or other special kinds of eggs/panecakes for breakfast (which is not acceptable for this standard of hotel where such service is normally included in the price). A small birthday cake was available for our daughter's 10th birthday which was very nice.
We also went to the hotel private beach (free shuttle transfer available) which is rather crowded. The most annoying is that the best places at the beach (first row) are permanently reserved for special guests and not available for hotel guests (unless you pay extra) which is not acceptable for a luxury resort.
The pool (for families with children) was nice as well surrounded by trees and green. During the busy season, the hotel reserves some of the best places around the pool for special guests. Often chairs stay empty for the entire day (waiting for the guests that reserved a place and sometimes only arrive around 17h00) and other guests need to sit on the ground due to lack of chairs. This is not acceptable (by reserving some places the hotel degrades its service level to the level of a low standard hotel where some guest reserves the best seats in the morning through putting their towels on the chairs and other guests are therefore not able to sit on the best places even when nobody is sitting on the chairs). There is a second pool (for adults only) as well in the courtyard of the main building.
The hotel has a mini-club as well which is convenient if you travel with small kids. Once a week (on Mondays) there is a free golf initiation course for children.
The hotel sometimes also hosts weddings or private birthday parties. This can be annoying since at one evening we could not eat on the terrace (we had to eat inside) since the terrace was used for a wedding dinner and part of the pool was reserved the whole day for special guests. This not acceptable for a luxury resort. If the hotel wants to host private parties they should not do this to the detriment of normal hotel guests. At one occasion we also had noise (music) from a private birthday party interfering with the life music at the normal guest’s dinner.
In summary, the Acaya Resort is still a very good hotel for a relaxing holiday but some areas need improvement in particular they should stop reserving parts of the pool/beach/restaurant for special guests or parties which is annoying for normal guests who paid for the use of all hotel facilities. Breakfast (choice) and check-in procedures should also be improved.
Wonderful resort in which is just a shirt drive away from the most beautiful beaches I've seen in Puglia. Rooms were a great size and very clean. Good golf course and great size pools. Definitely a resort to unwind and relax.
We were a group of 12, of which 9 played golf during a week in the first half of May. The hotel was excellent with large rooms, comfortable beds and good showers (my criteria for a good hotel). Breakfast was extensive and of decent quality. We ate mostly in the hotel reataurant which was good, and on two evenings at the Masseria which doubles as the Golf Clubhouse. The hotel navette takes you to and from, whether to eat in the evening or to play golf during the day. The food at the Masseria was centered on local dishes but was copious (7 courses!) and tasty.
The staff in both the hotel and at the golf club were excellent and went out of their way to be helpful.
The course was quite challenging in the wind that we encountered and although the fairways were mostly fairly generous, the rough was heavy and on the back nine there were several serious water hazards. The course is generally in good condition.