5.0
Excellent 1668 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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bathroom property toilet sink cottage

Overview

Location

Located in Urgup, Kayakapi Premium Caves – Cappadocia is in the historical district and close to Ortahisar Castle and Goreme Open Air Museum. This 5-star inn is within close proximity of Zelve Open Air Museum and Red Valley.

Rooms

Make yourself at home in one of the 36 individually decorated guestrooms, featuring minibars and espresso makers. LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional features at this inn include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Food & Drink

Enjoy a meal at one of the inn’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Kayakapi Premium Caves – Cappadocia
Kayakapi Mahallesi
Urgup, 50400 Turkey

Reviews

Dishonest people
Fjjdr

I published one advice on this hotel in August and the day after a woman of the hotel calls me and tells me to send a mail to their hotel and to ask one night refund as a compensation to the things I did not like in the hotel if I tell them I will remove the advice : she does not want me to mention her name
She said the manager only wants good advice
I did so by politeness and she managed to have my opinion removed from trip advisor, maybe saying I was lying and trying to get money from them
So I put back the advice because I want to people know about this
You have wasps all over at breakfast and you have to eat inside even it is very hot
If not the wasps eat your food directly in your plate and sting you
Also the breakfast food is bad, tasteless and without waffles , pancakes
Really bad food
We made a reservation one evening v for a specific table but it was given to someone else : the waiter had lied to us
The bed is very hard
As far as the swimming pool in the room it is very noisy and useless
They clean only once a day and do not renew the soap or other utilities
The price is outrageous 625€ a night which is two months salary in this country
The view is on the modern village, so no big deal
I saw rats and a scorpion on the steps going to the restaurant
This hotel is not worth his recommendations : not romantic and certainly not one of the best in turkey
And they just do everything to remove the bad advice
Right mrs duygu ??
Remember bad food and they just want your money

Simply Mesmerizing
saruhanh

Being in Urgup was a unique experience. Lodging at Kayakapi made that experience even more potent. The hotel is excellent in many ways. Location is right at the heart of Urgup. That means you are minutes away from that pretty town that has plenty to offer in terms of sights and food. Kayakapi has a one way transportation service into the city center. The hotel room we stayed was phenomenal. Service was even better. Staff is well-trained and understands the concept of service in a 5-star hotel. Hotel's kitchen is excellent. Breakfast is rich and if you would like to try local food, they provide it at the Maide Restaurant for lunch and dinner. Up from there is Manzara Bistro. It was quite empty when we visited, but I recommend happy hour there with excellent drink options taking in the view. Definitely book a private tour with the hotel. If you are not the "heights" person, I still recommend waking up in the morning and at least seeing the hot air balloons, in terms of their preparation for the ride, customers getting in on them and flying away. They always do it at sunrise. It is something not to be missed. Hotel will arrange this for you.

One constructive criticism will be the need to provide a better and bigger gym and assuring the internet connection at the business center is sustainable, especially if there are printing needs. These are suggestions for improvement and do not take away from the 5-Star experience we've had.

We will go back. If you visit Urgup, make sure you get the Kayakapi experience.

Impressive, kind and empathetic
550mananm

From the start to finish, it was incredible. The hotel, staff, location, tour setups, amenities and service were some of the best. Even when I got sick, they proactively sent food to our room complimentary to make sure I’d recover faster. On top of that, when they learned (not through me) that it was my wife’s birthday, they sent a birthday cake to our room to acknowledge her. Incredible. Stay there. Nihal is exceptional.