4.5
Very Good 1143 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Belle Epoque building revamped by Paris architect Jean-Philippe Nuel
  • Impressive spa with thalassotherapy facilities and seawater body treatments
  • Stunning sea views from the bar’s giant bay windows

What To Know

  • The hotel occupies the right wing of Trouville's glitzy casino
  • Free WiFi
  • A city tax of approximately $2 per person, per night, will be collected by the hotel at checkout

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Modern Resort white Suite living room bed sheet textile

Overview

Revamped Belle Epoque beauty on the Normandy coast with a destination spa and a glam restaurant overlooking the sea

The Lowdown

This Belle Epoque beauty in the seaside town of Trouville, in Normandy, received a majestic makeover by Paris architect Jean-Philippe Nuel in spring 2015. The grand cream-colored façade, pillared entrance hall and enormous bay windows recall the town’s turn-of-the-20th-century glamour, when literary giants like Flaubert, Stendhal and Proust visited. The 103 guestrooms are done in pale grays and sea foam–blues, and they have high ceilings and modern amenities like Nespresso coffee machines and free WiFi. The suites are suitably lavish, with floor-to-ceiling windows and duplex layouts; the bathrooms feature egg-shaped basins and Gemology beauty products. Sip a glass of bubbly and enjoy the beach views from the bar’s 16-foot-tall bay windows, then sample contemporary Normandy cuisine at Restaurant 1912. Be inspired by Trouville’s long history of thalassotherapy, and treat your body to the spa’s signature treatment, Elixir de Jouvence, which incorporates seawater. The spa also features an indoor pool, a hammam, a solarium and a fitness center.

In the Area

Take a romantic stroll along Trouville Beach, where novelist Marguerite Duras was inspired to write her classic novel The Lover. Or try your luck at the super-luxe casino attached to the hotel. Take a trip to Trouville’s racy neighbor, Deauville, for some extra glamour and gleam. There you can indulge in some retail therapy at the designer boutiques in the town center, or splurge on a gourmet meal at any of the dozens of high-end restaurants. Perhaps the most famous of these is Augusto Chez Laurent, a nautically themed institution famed for its delicious lobster dishes.

How to Get There

Cures Marines Trouville Mgallery By Sofitel
Boulevard de la Cahotte
Trouville-sur-Mer, 14360 France

Reviews

4.5 Very Good 1143 Reviews
Nice rooms - extras very pricey
Reviewed 3 days ago

No problem with the room - very nice and well appointed. Dog friendly which was a big bonus. Staff were friendly throughout. Only gripe was that breakfast was not included in rate - and turned out to be really expensive. Drinks at the bar also extremely pricey. Being fleeced in this way took the edge of an otherwise lovely stay.

Incredible!
Reviewed 6 months ago

Every room is unique and is stunning. The hotel is absolutely beautiful; from the lobby, to the restaurant to the rooms. We stayed a week and it was amazing. We were treated like we were the only people there when it came to answering our questions or providing information. You are on the water; the food was impeccable, the staff was wonderful and we will be back!

Ignore the other reviews, this is a great hotel!
Reviewed 9 months ago

I travel the world and stay in many hotels, from 3 star up to 5 star, it depends on the location I am going too. I had business to do in Deauville so decided to stay here. First things first, I had a rented car and arrived just after 7pm. Don't bother using the hotel car park (€25 per day), parking is free on the road from 7pm - 9am. Travel past the entrance of the hotel and go around the corner and opposite the water there are many parking places.What I did was park my car opposite the other hotel there so it was in view of their reception and well lite and of course, Free.

On check-in I was warmly greeted and seated at the check-in desk. I was asked how my journey had been so far to the hotel and if I required any knowledge from them on the area, restaurant booking, spa booking etc. I was also offered assistance with my luggage but I chose to take my bag to my room myself. Speaking of rooms, I booked a standard room with a courtyard view but on check-in, the girl upgraded me to a deluxe room on the 4th floor (417) that had its own terrace overlooking the sea, it was amazing. The room had a bath and a separate shower, Bose speaker with Bluetooth, Nespresso machine, a safe, an iron and ironing board, a mini fridge with 2 free bottles of water, replenished every evening and morning which is just great. The bed, OMG, it's out of this world, so comfortable. The hotel is very quiet, no noise at night time, that makes such a difference. Would I stay here again, for sure. I loved this hotel, from the staff to the decor to my room, top class. Well done.

5 star hotel with 3 star facilities and service. All top show and no substance.
Reviewed 9 months ago

We were really looking forward to staying here. The hotel promised so much but in reality we were disappointed.

The positives:
Great location only minutes from the wide expanse of beach and local restaurants and shops.
Sympathetic design.
The bed was very comfortable.

The negatives:
Staff were very aloof - hardly any 'good morning, how are you?' when we came down to breakfast. I'm sure their faces would have cracked if they had smiled.
No help with luggage upon arrival.
Car park was extortionate at EUR 25/night (how can they charge this when rooms are so expensive anyway - this should be complementary for hotel guests). Had to park in public car park around the corner but needed to make sure we had change for the meter.
Breakfast quality was of Novotel (or even Ibis) standard. 'Hot' food was left going cold. Ordered freshly made scrambled eggs and they arrived (after about 20 minutes) barely warm.
Rooms were badly furnished. No desk only a wobbly table.
Bathroom very small - nowhere to put make-up, toiletries, etc.
The shower gel/shampoo was a big bottle on the wall - again like a Novotel. No individual bottles as befits a top quality hotel.
Strange hum in the room, resulting in poor sleep quality.
No international plugs - we're not all French, you know. Most 5 star hotels I have stayed in provide at least an adaptor or multi-plug sockets.
Some days tea/coffee/milks not replenished in the room.
Room service prices a joke. EUR 20 for a soup and EUR 8 for a cappucino!

Oh dear, so many negatives. I reviewed my original score from average to poor in reading my own review!

Needless to say, we won't be returning to this hotel.

Wonderful Hotel on the sea side
Reviewed 9 months ago

We stayed in this Hotel for 4 nights and we liked it. The Hotel is very well located next to the sea (sea view rooms available) and in the center next to the port. All the Restaurants are very close. Our Suite was very modern and big enough with a separate living room and a big balcony with sea view.
You have a private parking spot which is very expensive but with a friendly concierge service (just a few places are under a roof).
The room was clean except for a couple of stains on the wall. The reception team is friendly but not very motivated, for instance they didn't escort us to our room. We had the feeling, that not every employee was on the same standard. There are very friendly staff members though at the Bar and the Restaurant but also some who were less warm or welcoming. The breakfast Buffet offered a wide range of fresh products. The hotel restaurant is closed on Monday and Tuesday and was fully-booked the other day so we didn't get a chance to try it (you need to book a table long before).
The spa area was underground but stylish and well equipped (salt water). We were surprised, that our 2 years old child was allowed to access it.
Check Out was a bit disappointing: they did not ask if we had a good stay or if every thing was OK (we payed our room 2'000 Euro for 4 nights).
In general you can say it is a great hotel but not a real Sofitel (we visited 7 Sofitel in the last years) and we missed the 5* service. It is a good 4* Hotel for the price of a 5*.