Garden Resort and Spa San Crispino
What We Love
- A relaxing spa retreat in Italy's gorgeous region of Umbria, with breakfast and much moreSlowing things down and unwinding in one of the most gorgeous regions of Italy
- Starting your stay off right, with a glass of wine and a tasting upon arrival
- Strolling through the rolling hills and vineyards or spending the day in charming Assisi
What To Know
- The hotel is well-located for day trips to Assisi
- More suited for a romantic escape than a family trip
- The garden-set swimming pool has plenty of sun beds
How to Get There
this is perfect place for staying in assisi, near from centro, and sso kind . Its interior and every furnitures were beautiful, and we had wonderful night. Also, fronto madam was so kind that we can hold our luggage even after check-out. I ll visit here again when i m in assisi. THANKS ALOT!
We stayed at the resort July 23 and 24. The grounds are wonderful and the rooms are very attractive. The food in the restaurant was great. Many of the staff were helpful and pleasant. Nevertheless, we had some experiences that were not acceptable. Before posting this review, we gave the proprietor the chance to address them, but we received no response.
Our biggest problem concerns the day manager, whom we had asked to make a reservation for Wednesday night July 24 for the restaurant Locanda del Cardinale. She told my wife twice and me once she had made the reservation. On Wednesday night, shortly before we left for the restaurant, I asked the reservation time: she replied it was between 8 and 8:30 pm. We got a cab (about a 15 minute trip) but when we got there the restaurant was closed. We wandered around for awhile thinking it might open late, but no, it simply wasn't open. It is our opinion (and it will have to remain an opinion and not a fact because the proprietor failed to respond to us) that she lied about making the reservation, not knowing it wasn't open. We called back to the resort and spoke to someone else who helpfully made us a reservation at another restaurant.
The next day was check-out. The same day manager had told us we could check out at 1 pm rather than noon. We went out into Assisi and got back at 12:30. We were told that our luggage had been removed from the room already but if we needed to go to the bathroom, we could. We saw that one of the handles on our luggage had been broken by the staff, who never told us they had broken it. We question why we were kicked out when we were told we could stay (and we are only talking about a half hour in any event); we doubt it was necessary to throw our luggage out of the room because the resort needed the room before 1 pm since it didn't seem very busy and otherwise the day manager wouldn't have told us we could stay until 1 pm. It certainly wasn't necessary to break on the handles on the luggage and then not tell us.
We also want to mention the inhouse restaurant service where we ate on July 23. As I mentioned the food was wonderful but the waiter was almost laughingly bad: very sweet but not up to the task, which is surprising since there were only two other tables that night. My wife had asked for a recommendation for the entree, between two choices. At the end of the meal, there was no entree at all but when she asked about it, she got both plates, even though she had asked for only one. We paid without complaint.
In all, it was a regrettably negative experience, and unnecessarily so. I regret the proprietor chose not to respond to us. I don't know how others' experience will be but one might be concerned about how we were treated and the failure of the resort to respond to our experience. Perhaps this means it believes our treatment was acceptable. We disagree.
Thank you for a great vacation and the wonderful hospitality. My wife and I greatly enjoyed our time at the resort and will recommend it to our friends.
The staff was very friendly and helped us with finding great restaurants and an amazing wine tour (monte vibiano - highly recommended). The spa was modern and clean and we enjoyed a great massage.
If you are looking for a romantic getaway - this is the place.