4.5
Very Good 814 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

A stay at Zanzibar Serena Hotel places you in the heart of Zanzibar Town, walking distance from Shangani Beach and Old Fort. This 5-star hotel is within close proximity of Forodhani Gardens and House of Wonders.

Rooms

Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy body treatments. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is included.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Zanzibar Serena Hotel
Kelele Square
Zanzibar Town, Tanzania

Reviews

4.5 Very Good 814 Reviews
Beautiful!
JoF1666

This is a beautiful hotel! Our room was gorgeous with lovely views of the water. We loved the fabulous seafood restaurants, the bar, the gorgeous pool and how helpful and amazing the staff were. It’s also close to town and so easy to get around. It was a wonderful place to relax after a tough couple of weeks camping. I would thoroughly recommend it.

Warm and Welcoming
P H

Visted Stone Town for the second time and was not disappointed with the property. I loved my room that I had the first time that I visited and had requested of the Manager ( I will not name) if he cold possibly reassign me to that room. He indicated that he would get back to me me in a while. Hence I remained in my assigned room while waiting to hear from him. Unfortunately, he never got back to me so I wasted a few precious hours before I gave up and went on my way through Stone Town. Very disappointed in his failure to respond at all. Hotel itself is a beautiful authentic Zanzibar hotel. No elevator but stairs are doable. The Restaurant is in a beautiful location overlooking the beach. We were on a fixed menu which was limited for dinner but breakfast was excellent. Fresh cut fruits, waffles, pancakes and fresh juices. Restaurant staff were very professional and polite as were front desk employees. I will visit this hotel again. Lower rating is attributed to failure of Manager to respond otherwise this is a 5 star hotel in my estimate.

An Amazing Welcome to Zanzibar!
NJK007

The Serena for us was meant to be a quick stop over in Stone Town, bizarrely we had no great expectations. The rooms & the location blew us away immediately, then we met the staff - what a great first impression of Zanzibar! Ally, Jackson & Ellieta could not have done more for us - such friendly, warm people who went above & beyond any level of service we expected.

If you are lucky enough to visit this wonderful hotel ensure that you have the seafood set menu one evening - sat listening to the Indian Ocean eating Piri piri prawns will be a memory that lasts forever.

If we are lucky enough to visit beautiful Zanzibar again then the Serena will certainly be a first stop!