4.5
Very Good 733 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
property curtain living room cottage home condominium Villa Resort Bedroom

Overview

Location

A stay at Zanzibar Serena Hotel places you in the heart of Zanzibar Town, walking distance from Shangani Beach and Old Fort. This 5-star hotel is within close proximity of Forodhani Gardens and House of Wonders.

Rooms

Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy body treatments. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is included.

Business & Travel Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Zanzibar Serena Hotel
Kelele Square
Zanzibar Town, Tanzania

Reviews

4.5 Very Good 733 Reviews
Awesome hospitality
Reviewed 2 weeks ago

Serena Zanzibar is the place if you want to experience Stone Town from a cosy hospitable hotel and access an uncrowded beach. The staff were most helpful and easly accesible. Had a slight hiccup at check in (my online booking did not reflect) but matter was sorted out in a few minutes and the rest was awesome. Rooms are a bit squeezed but i guess that is the old stone town experience they want guests to have. Suleiman the doorman/concierge is most helpful and will assist you with ideas on where to go and what to do. He will also heave your heavy luggage up the stairs (no stairs but not a biggie - its only two storeys high). The icing on the cake with regards to service is when I stupidly left my phone at the lounge as i headed to the airport and they took the initiative to get a cab to bring the phone to me.

Super service.

Will definitely make a second visit soon.

Good service but tired rooms
Reviewed 3 weeks ago

Despite paying a high rate, I was in a small, dark, ground floor room. The door to the balcony had an issue so I couldn’t open it.

Stayed here a decade ago and it was perfect, but it needs a renovation now.

Excellent experience
Reviewed 4 weeks ago

We checked in after returning from safari in Tanzania. It was a tray to be greeted warmly by accommodating staff. The hotel is decorated to reflect it’s Moroccan past. Rooms are compact. The service pool side was excellent. Food was all quite good.

Wonderful experience in Stonetown
Reviewed 2 months ago

We stayed for three nights. Superb location. Excellent sea view from the second floor room. Room was comfortable with a large corner balcony area. Service from the staff was uniformly of the highest order. Breakfast buffet was varied and very enjoyable.
We went in the rainy season, April, and there was torrential rain on occasions. The hotel is within easy walking distance of the Stone town attractions.
There is no lift in the hotel which could be a problem for some visitors.

Exquisite
Reviewed 2 months ago

If you want to enjoy the ocean view and appreciate old world charm stay here. If you wants to idle and swim, and have no interested in history and culture, go to the northern part of the island where the water is turquoise and clean. Serena is walking distance from the Stonetown “sights” and market. Rooms offer views of the ocean. Beach is good to swim but being close to the port, water might not be of the b at quality. Make sure room air-con is effective. Rooms in second floor have better view - but the hotel has no elevator.