St Ives Harbour Hotel & Spa
What We Love
- A clifftop spa hotel in charming St Ives, with breakfast and dinner included
- Cute cobbled streets and boutique stores
- Rugged cliffs and glorious beaches
- The tranquillity of the luxury spa
What To Know
- The Terrace serves freshly caught seafood with sweeping views of Porthminster Beach
- WiFi can be spotty
- The spa and pool are both on the small side
As Cornish as a cream tea, the St Ives Harbour Hotel & Spa has charm, character and class in abundance. Elegantly perched above the golden sands of Porthminster beach, with stunning views across the water, locations don’t come much better than this. Sip tea on the terrace as you watch the waves lap against the picturesque Godrevy Lighthouse. Take it easy in the high-ceilinged bay-view lounge, or take the short stroll into St Ives to explore its maze of cobbled streets which are dotted with independent shops and cafés.
The hotel has its own brand new spa, complete with indoor pool, where you can indulge in luxurious ESPA treatments and products. The stunning Terrace Bar & Restaurant is a must for food and drink lovers. It serves up a feast of locally sourced, seasonal dishes – including fresh-off-the-boat fish – to be enjoyed against a backdrop of the ancient harbour.
Rooms are luxurious and effortlessly elegant. Prepare for an exquisite night’s sleep courtesy of quality Egyptian cotton linens and Oxford pillows.
The Al Fresco Terrace overlooks the bay and serves a menu of fresh, seasonal and simple Cornish classics. We’re big fans of the excellent wine and cocktail list. The Harbour Restaurant is open for breakfast, lunch and dinner and offers panoramic views of the coast that are every bit as delicious as the fresh fish, seafood and seasonal cuisine it serves. Afternoon tea can be taken in the glamorous bay-view lounge – an absolute treat.
The newly opened spa features an indoor pool complete
with swimming jet, relaxation areas, hydrotherapy pool, sauna, crystal
steam room and a state of the art fitness suite. The treatment menu
includes some serious pampering options using world-renowned ESPA
products. As you’d expect in such refined surroundings, fluffy white
robes, slippers and rehydrating herbal teas are all available too.
St Ives is just so pretty. Follow the criss-crossing cobbled streets – affectionately known as the ‘downalong’ – to the town itself, where you’ll find a fabulous mix of artists’ studios, boutique shops and independent cafes. In terms of natural beauty the location is hard to beat. The bay is quintessentially Cornish, with turquoise waters and sandy shores flanked by imposing cliffs; simply breathtaking.For the active types, St Ives has one of the best surfing beaches in the UK and at this time of year the surf schools have good rates for first timers, children and adults.
How to Get There
My wife and I stayed for a week recently in room 205. All the staff were welcoming and pleasant, nothing seemed to be too much trouble for them. The valet car parking was quick and efficient. The breakfast options were good and the scrambled egg and smoked salmon was definitely our daily choice. The evening snack meal we had on our first evening was marred by the hotel having a policy of adding a 10% gratuity to the bill without any reference to me. I always maintain that gratuities are at the guest 's discretion.
Our room was allegedly cleaned each day but the bathroom had areas that had not been properly cleaned for quite some time. There was a damp smell in the bathroom possibly due to the vent axia not being powerful enough. Opening the window is not an option as there is no way of closing it again. The shower frame and cill was dirty in the corners and the basin plug was dirty and looked unhygienic. Not what you would expect in a 4star hotel. My comments were given to the Duty Manager on the morning of our departure but so far no comment from senior management.
Hotel is near the centre of st Ives and great if you travel by train.the hotel is clean and decor through out is up to date. We loved the wooden doors and port holes.
Food was good and views over Porthminster was lovely.
All staff were attentive,polite and willing to engage in conversation.
Josh, restaurant manager was keen to give us the background to the revamp ( including the staffs’ uniform) Both josh and Joseph ,the waiter, were excellent and deserve mention. We hope Joseph is supported by the hotel in his career. It was a breath of fresh air to come across a youngster who has a career plan. Would stay here again and recommend the hotel to others
I dropped into the hotel for a quick bite with a friend and a baby. Making our way into the restaurant, we were greeted by a lovely lady, who set about finding us the best place to sit with a high chair. We had a table in the window offering a magnificent view of Porthminster beach and the bay. There were a couple of menus on offer, but as this was a speedy stop, we choose the crab on toast small plates form the bar menu. Our food appeared in good time, along with a poached egg for baby, and a salad of avocado and baby gem. The crab was a good mix of white and brown meat, and along with the salad was a prefect light lunch. After paying the lovely lady at the bar, we left satisfied and resolved to return for a more leisurely visit in the future ( and maybe some cocktails in the stunning looking bar!)
Me and my partner came down for a few days. We had a meal here last night! We had the best experience! Josh the restaurant manager was so friendly, kept us smiling all evening and was very attentive. The meal itself was amazing, I was tempted to lick my plate clean, ( not forgetting where we were, I resisted)
Me being a clean freak I’m always so fussy with any room we stay in. But I actually couldn’t find one fault with ours. We were so gutted to leave but we will 100% be back!
I rarely write a review, but I am so insensed by the appalling service and couldn't care less attitude by the reception staff that I have taken to print to let others know what type of experience they are letting themselves in for if they stay at this establishment.
Most of the staff are pleasant and helpful, but the few make this place a disgrace. This 4* establishment (I dare not call it a hotel) is probably worth minus 4*. Cleanliness in the rooms is appalling. Food is average. The views are amazing but do not make up for the reception staff, in particular, who are downright rude, inattentive, arrogant and have less manners and customer service skills than a beggar on the street. We were confronted with issue after issue when dealing with the reception staff - ineptitude reigns in the reception at this place. To coin a well-known phrase - if you pay monkeys you get peanuts. I have travelled the World and stayed in hotels with some of the worst facilities imaginable, but have always been treated with respect and courtesy as a paying customer; not in the St Ives Harbour. I simply do not understand how a good group like the Harbour hotels group have allowed this establishment to be so poor in its customer service.
Avoid staying here if you want a relaxing stress-free break. Issues do not get resolved and the general "manager" is never available for guests to speak to.