The Cornwall Hotel, Spa & Estate
What We Love
- A spa hotel in southwest England, with a state-of-the-art wellness centre and an infinity pool Having full access to the estate's heavenly spa facilities
- Taking a dip in the stunning infinity pool, which edges onto the botanical gardens
- Unpacking the wellies to explore the 43 acres of green grounds
What To Know
- Enjoy free use of the jacuzzi, sauna, and steam room at The Clearing Spa
- Onsite cuisine runs from casual to gourmet with four dining options: Arboretum, Elephant Bar, Brasserie and Terrace, and Terrace Bar.
- Free WiFi works really well
For spa relaxation in a picturesque setting, look no further than the 19th-century Cornwall Hotel, Spa & Estate. Centred on an elegant white manor house, this 43-acre retreat combines country charm with a modern, state-of-the-art wellness centre. Futhermore, it’s located in St Austell, just a short drive from the surfy southern coast and The Eden Project.
Tucked away in converted stables, The Clearing Spa sits a short stroll across the grounds from the main building. In here, you’ll find a sauna, steam room and five treatment rooms, where expert therapists apply specially designed therapies by Aromatherapy Associates and The Refinery. There’s also an infinity pool – a stunning feature with retractable glass windows that open out onto the beautiful gardens. It’s no wonder this retreat has garnered a TripAdvisor Certificate of Excellence.
How to Get There
Lovely staff, not in your face all the time, helpful and respectful. Food in the bar good and lovely open fire too. Room large and bed very comfy, sliding glass door onto balcony with countryside views. No lift to top floor mind! Also main car park is a little walk from reception so drop your bags off first then move the car later.
It’s been a few years since we stayed here and this time slightly disappointed. Although the room was well equipped and had a nice view etc it did need need a fresh coat of paint, like other areas of the property. The bed was definitely showing it’s age / use hence a poor nights rest with a bad back in the morning luckily we only stayed the one night otherwise we would have had to raised it with the staff.
The restaurant food was okay but not to the high quality : standard we remembered although the bar food was excellent and we liked the way the bar had been altered since we last stayed , far brighter and seemingly more space. Although we didn’t request any it seems cocktails may not be available or at least reduced in selection - last time we had some excellent cocktails.
As a general observation the selection of piped music was strange in the evening but especially at breakfast ( very heavy rock at one point) general lots of base through the sound system.
We made use of the Spa, excellent massages and the infinity pool was just right however again we felt a coat of paint wouldn’t go a miss and maybe a look at the lounging seat / beds to perhaps update.
Overall we will return I’m sure.
We’ve just returned from the Cornwall hotel and spa resort and can’t wait to return. We were greeted at reception by a very friendly young lady who explained everything and asked if we needed help with our bags which we didn’t. The room was lovely and spacious with everything you’d expect. We dined in the main dining room and enjoyed a specially designed valentines sharing menu which was excellent. Again the staff couldn’t of been more helpful. Breakfast was plentiful and the hot food was cooked to order. I then enjoyed an exfoliation and massage treatment in the spa which was amazing. The therapist was very professional but friendly at the same time and had we been staying longer I’d definitely be back for more treatments. That evening following my spa treatment we opted for room service, unfortunately even though the poor chap who delivered it was rushing - to the point we didn’t have time to tip- the food wasn’t hot and we had no condiments. We could of asked for some but by the time they’d been delivered the food would of been too cold. Our fault we should of eaten in the restaurant or lounge. If I had one downside it would be that the lift doesn’t go to the top floor so with several stairs to negotiate it’s best to request a lower floor. This in no way spoilt our visit and we can’t wait to return.
We had a lovely warm welcome from the receptionist who was very helpful throughout our stay. Room was big, bright and clean. Spa facilities are great, the infinity pool in the sunshine is to die for. There are 2 tennis courts which we took advantage of and went for a nice stroll around the grounds.
We spent a long weekend at The Cornwall Hotel to relax and unwind. Upon arrival, the reception staff were really friendly and welcoming, checking us in quickly. We stayed in one of their luxury double rooms which was lovely. Really clean and very spacious. The private balcony overlooked the back of the hotel and the large, sliding doors flooded the room with sunshine in the morning which was nice to wake up too. The bed was super comfortable and the bathroom was sparkling clean with a great rainfall shower. The only slight down side to our room was that we had an adjoining door to the room next door. This resulted in us being able to hear the couple next door quite clearly who one night, were having an almighty row which went on for hours! Not sure if this would have been any different if it was just a solid wall all the way across but we felt that having a door there didn't help.
We used the spa and gym facilities regularly over the weekend. The infinity pool was pretty as it overlooked the gardens which was relaxing but was way too cold. I understand the pool being kept cold in the summer but I think in the winter, it could do with being a little warmer. The steam room and sauna were lovely and we used these a lot as the pool and bubble pool kept making us too cold. There are some loungers by the pool which were comfortable.... when you could get one. There only seemed to be 5 and for a hotel which I'm sure has a good footfall, you would have thought they would have some more loungers. Overall, the facilities were clean and relaxing and we enjoyed using them. The gym was great too. Quite small but it has everything you need for a good workout including treadmills, bikes, cross trainers and free weights.
I hate to write this but the Afternoon Tea was such a disappointment. Firstly, it was £40. Ok, a bit pricey but I don't mind paying this when I'm on holiday and if it's an amazing Afternoon Tea. The food was good - the sandwiches were well filled and the little desserts were really tasty. I was really disappointed with the scones though! They were tiny mini ones and weren't even warm! What really let the experience down though were the waiting staff. When we arrived, the gentleman was less than welcoming. He made us feel quite awkward actually as he asked us if we had a voucher and we said no, we're just here as hotel guests and he kind of looked at us as if he didn't really believe us and then proceeded to show us to our table. My boyfriend and I looked at each other like "are we meant to have a voucher? Is there something we're missing out on?" He very bluntly asked us if we liked tea or coffee. The food was plonked down by a very unenthusiastic girl who didn't even crack a smile. Then that was it. We didn't see one member of staff for the entire hour and a half we were there. Nobody came over to check if our food was ok and nobody came over to ask if we would like any more drinks. We were completely ignored. Completely unacceptable when we paid £40. For that price, you expect impeccable food and impeccable service. Definitely not worth the money. We were also sat in the 'lounge' area which was not really a lounge at all - it felt like you were sat in the middle of the hallway and the decoration was completely uninspired and just not that comfortable to sit in.
Despite having a bad experience with the afternoon tea, we had a fabulous evening meal at The Cornwall. Thankfully, the waiting team were different people and they were both lovely. Mark (I think that was his name) was lovely, really polite and welcoming. The food was delicious - I had the open fish pie and it was honestly some of the best fish I have tasted in ages. Big thumbs up.
So overall, we had a nice stay. The room was great and the spa facilities made for a really relaxing stay. It was just a shame about the afternoon tea.