Prestige Oceanfront Resort
What We Love
- A beautiful resort on the Pacific in a charming seaside town, with suite and penthouse optionsBoating off of the marina, or surfing, zip lining, hiking or kayaking in the area
- Vegging out at the spa or in the pool or hot tub
- Hanging out at West Coast Grill, one of two restaurants
- Staying in the penthouse and enjoying a host of perks, including gourmet in-room breakfast and a spa credit
What To Know
- Located about 22 miles from downtown Victoria
- The resort is pet-friendly; two dogs (up to 80 lbs each) are permitted per room
- The fitness center is open 24/7
Heard of Sooke? This seaside town on Vancouver Island may not be the Victoria area’s most famous – yet – but it’s certainly one of its most charming. Hosting an annual Fine Arts Festival and boasting proximity to the Olympic Mountains, the Strait of Juan de Fuca and pretty French Beach, it’s a fantastic base for all manner of outdoor adventures: everything from surfing to cycling to scuba diving to zip-lining. And Prestige Oceanfront Resort, a TripAdvisor Certificate of Excellence winner, is a perfect base within Sooke.
The beautiful resort sits directly on the Pacific Ocean and makes getting to the best adventuring spots a breeze. (Sooke Potholes Provincial Park, another popular sight, is just a 15-minute drive.) It’s also set up so that if you’re ever feeling lazy, you’ll still have lots to do. Stay in, and discover a pool, a hot tub, a 24-hour fitness center and a marina. Finish off your day at Vault sports bar or West Coast Grill, itself a TripAdvisor Certificate of Excellence winner, to relish carefully prepared dishes and local wines – along with the satisfaction of having discovered one of British Columbia’s best-kept secrets.
Rooms, suites and penthouse
Abodes are stylish, with warm color palettes and a smattering of
West Coast Grill is a TripAdvisor Certificate of Excellence winner that dishes up breakfasts, lunches and dinners of fresh, carefully prepared dishes, like West Coast chowder and citrus-miso halibut. It features a thoughtfully curated wine menu. You may also elect to visit Vault, the new sports bar (opening April 1).
Discover ocean views and lovely therapies at Le Sooke Spa. Stop by for a massage, facial, body treatment or beauty service: Waxes, manis, pedis and makeup applications are just a few of your choices. Continue your wellness experience at the fitness center, open 24 hours a day.
Set on the seaside, Sooke is a first-class outdoor-adventure destination, with the Olympic Mountains, beaches, the Strait of Juan de Fuca and even rainforest terrain. Zip lining, kayaking, hiking, surfing and seasonal whale-watching are some of the many popular pastimes in this Vancouver Island resort town, also known for its annual fine-arts show. Downtown Victoria is roughly 20 miles away, for more culture and spectacular scenery, and if you stick around, there are a pool, hot tub and marina at the waterfront resort.
How to Get There
My family stayed for one night in early January to treat ourselves to a luxury hotel. At this time, prices are fairly low and during our stay, it seems that (1.) customer service is slow too. A small wait at check-in, an even longer one at check-out because no one was at reception. (2.) A request for a kettle to be sent to our room which had to be asked again an hour later. There were some lovely aspects: 1] as a BW member I was upgraded to an Oceanview room for free, which was a nice touch. 2] I was allowed to check in an hour earlier. 3] The WiFI in the room worked well; 4] there was a small tv in the washroom in addition to the big one in the bedroom, and 5] we had bathrobes in the closet, which were perfect for wearing to/from the indoor pool. 6] The lobby is as inviting as it looks online and the back terrace is beautiful to walk through, overlooking the Sooke Harbour with palm trees and the colonnaded hotel behind you. 7] Plus you can use Best Western Gift Cards here! But it wasn't a perfect stay: (3.) our upgraded room was adjacent to a connecting room with loud people in it watching loud tv (ie. walls not insulated well); (4.) this hotel has "slammy" doors so our room shook when a room nearby opened its door to have it self-shut and wake us up at times. (Not the hotel's fault I guess but can't someone invent doors that close quietly in hotels by now?) (5.) Washroom has no fans which I guess makes for a quieter stay but I like fans to clear out the hot steamy air and smells of a bathroom. 8] The toilet room is separate too, which is great if you need to use the sink and someone else can occupy the toilet at the same time BUT (6) that toilet room can be claustrophobic. (7) Finally, reception staff did not seem too happy; polite yes, but happy to serve me? Hard to tell. Maybe short-staffed? Should that demeanour be ok because it's low season? 3.5 stars.
I stayed at the Prestige in Sooke for 2 nights attending a retreat. I have no real complaints about the rooms, they were clean and the beds were comfortable. The staff were polite and professional for the most part. I had a pleasant stay that was unfortunately marred by my experience at checkout. My roommate and I had our bags packed and ready to go but decided to leave them in our room while we went to the hotel catered breakfast in the conference rooms at 10am. We left the breakfast at 10:56 to immediately return to our room, retrieve our belongings and checkout. By the time we reached the 4th floor, my key card had been deactivated and we had no access to our room...we had yet to formally check out. We had to go back down to reception like naughty children and ask permission to re-enter the room and get our bags. Basically, at the stroke of 11am all room keys for customers who are checking out that day are automatically deactivated. I let the staff at the reception know that I find this policy harsh, unnecessary and not very customer service orientated. They apologised and said it was just "programmed' that way and it was out of their hands. Well, I feel that perhaps this policy should be revised and a reasonable grace period allowed for customers who may need to access the room slightly after 11, for luggage, or any other eventuality. Perhaps the key card system could be "reprogrammed" to allow customers an extra half an hour...15 minutes even! I was left feeling annoyed and unwelcome. You would think a resort hotel like the Prestige in Sooke would want customers to feel welcome and encourage repeat business. In my view, the militant door locking policy at 11am on the dot is strange and unnecessary. If someone stays an unreasonable time in their room after checkout, charge them for another night, But for customers who are a little slow on the uptake, perhaps allowing them a little time to grab their bags and coat is a better idea. The way it is now the 11am door locking policy shouts: "Get out and don't let the door hit you on the way out!"
Hotel and staff were so lovely. We stayed here with our dog who is a chocolate Lab and there were dog water bowls at every entrance and when we got to our room there was a bed, towel and two bowls for our dog to use during our stay. The hotel itself was beautiful, had a wonderful heritage feel to it with lots of detail and all kept very clean. The pool and hot tub area was great, with nice views of the ocean, and the long wraparound patio outside with all the deck chairs was fantastic. We didn't really utilize them as we were there in winter but I can just imagine how stunning it would be to sit there in the summer with a drink and watch the sunset. We didn't venture into the restaurant or order room service so can not comment on the food. All in all a great stay and I would definitely stay here again.
The front end staff, and staff are more then accommodating to the clients. Kind, courteous, and always very eager to make sure you have the best stay. The views are fantastic. If you can get an ocean view room, do it! However, rent a car, or bring food from home if you are vegan. The restaurants are not very good at accommodating vegans or people with gluten allergies. If you do decide to go, make sure you ASK specific questions, and tell them what to take out, as it appears the kitchen staff does not understand plant based lifestyles.
We spent my birthday at the restaurant at the prestige hotel. My husband and I went for the seafood feast. It was delicious. We both were so full by the end of our meal and did not waste anything. Oysters, mussels, lobster,salmon lox tuna sashimi, omg! Amazing.