4.5
Very Good 5989 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Istria’s vineyards, olive groves and medieval towns are right on your doorstep
  • Many of the rooms have views of the Adriatic Sea
  • The Carolea Spa encompasses several swimming pools, two Jacuzzis and a Roman bath
  • Oceanside terrace restaurant serves rustic Istrian delicacies such as truffles, hand-made cheeses and olives

What To Know

  • Some restaurants and bars are seasonal: The Beach Bar and Kanova restaurant are open from beginning-May to late-September, and the pool bar is open from mid-April through late September
  • Free WiFi
  • Cosmopolitan city of Pula is an hour and a half drive away

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Classic property Suite home hardwood cottage living room wood flooring Modern flat

Overview

Hip beach hangout on Croatia’s Istrian coastline with three pools, farm-to-table cuisine and an enormous spa

The Lowdown

The 186-room, Mediterranean-inspired Kempinski Hotel Adriatic occupies prime real estate on Croatia’s unspoiled Istrian coastline, and with three pools (one indoor, two outdoor), it’s easy to make a splash at this mod beach hangout. Guestrooms are done in earthy tones such as olive green and beige and feature natural hardwood floors; all have balconies or terraces with unbroken views of the Adriatic Sea, city or nearby vineyards. Kempinski Hotel Adriatic also houses an enormous spa, seasonal beach and pool bar and a kids’ club. Rather stay active? There are a four artificial grass tennis courts, and if you want to venture out to the neighboring medieval towns, mountain bikes can be rented from the hotel. Gourmands can sample the best of the countryside’s farm-to-table dining traditions and burgeoning wine industry at one of two restaurants. Dine al fresco at Kanova, which is open from late spring through early fall, and try zesty Istrian dishes that include truffles, hand-made cheeses and olives.

In the Area

The Istrian coastline is a magnet for both outdoorsy types and foodies, with plenty to keep both parties occupied. Cyclists can explore over 300 miles of bike paths and stop along the way to check out charming old towns such as Savudrija, which is home to a historic lighthouse. Take to the links and improve your swing at the Golf Club Adriatic, an 18-hole course whose stylish clubhouse features knockout ocean views, or set out on a day trip to one of the charming hilltop towns, but don’t miss artsy Grožnjan or the 13th century walled city of Motovun. Another must-do? Tucking into one of the region’s most prized ingredients, the truffle, at the famous Motovun restaurant Zigante, where the earthy delicacy stars in every dish.

How to Get There

Kempinski Hotel Adriatic
Alberi 300 A
Umag, 52475 Hrvatska Croatia

Reviews

An unforgettable experience to brighten up the dark autumn days
GogyHR

Coming to Kempinski in November amidst gale wind and pouring rain, my wife and I expected that it would ruin our stay, but the hotel is simply so amazing that not for one minute did we care about the storms outside. Here are just some of the things we found really impressive:

ROOM - Enormous, decorated with just the right mixture of old-style furniture and modern amenities (especially loved the control panel in the drawer which lets you adjust the curtains and lights from the bed). The bathroom is divided into three compartments (the main one with the massive bathtub, then a shower, and finally a toilet), each one with its own door. Everything is impeccably maintained and in excellent condition.

SERVICE - The general attentiveness and kindness of the hotel staff is simply through the roof. From the reception to restaurants to cleaning, they are impeccably polite, patient, helpful and really try to make your stay as enjoyable as possible.

CHILD FRIENDLY - We came with our baby and they set up a wonderful crib for us, full with pharmacy-grade baby soaps and foam baths. Anytime that we needed extra milk for the formula, we simply called (or went to the bar) and they gave us all the milk we wanted, whether hot or cold. They bad high chairs at breakfast and all the waiters were very patient with our baby.

AMAZING SPA FACILITIES - While the indoor pool is nothing special (obviously the hotel is geared towards summer with a much fancier outdoor pool), the hotel sauna is the best that I've ever seen in my life. It has a massive array of different sauna rooms, from Roman baths to Aroma steam to Ice rooms and unique Experience showers.

The sauna itself is meticulously clean and stocked with free refreshments like fruits, tea and juices, and is easy to access through a separate elevator found close to your room. You can literally go there with your bathrobe and a room card, no special preparation needed.

FOOD - The food is amazingly well done, with memorable dishes suitable for this region and a nice choice of international fare as well. The breakfast has lots of choice and is always fresh and enticing. While the lunch and dinner prices at the restaurant are high, the portions are simply enormous, and you get some nice extras with every meal. There is also a special autumn discount in place. Overall, not once did we feel that we weren't getting great value for money.

Finally, the room service is great, delivered in a unique cart that unfolds into a dining table, another detail that I've never seen anywhere else.

The only negative side of this hotel is its remote location, which in the off-season can be a bit dreary. Since the same company (Skiper Hoteli) owns both the hotel and the entire surrounding area with apartments, resorts, restaurants, etc., there is literally nothing within the walking distance of the hotel to visit (though the surroundings are of course very pleasant for a walk), and your only option for sightseeing is to get a taxi to Umag (200 kn for 15 km, could be a bit cheaper...). However, the hotel staff was so nice that we never lacked anything. For example, when we needed a sponge and soap to wash baby bottles and there was no supermarket anywhere around to get them, they simply brought us some from their kitchen.

That said, a unique location in the remote coast or hinterlands of Istria truly is where a unique place like Kempinski belongs, and it has its charms. Could you imagine an experience like this just plopped down at some ordinary avenue in Zagreb with people walking in and out all the time from the nearest tram? No way!

To conclude this review, I noticed that a gentleman a few pages down has written that he and his wife have been to this hotel 25 times so far, and after this beautiful visit, I can see us following in their footsteps too!

Excellent hotel with beautiful seaview and nearby golf course
Thomas R

Our stay was nearly perfect. The hotel has a beautiful location and offers shuttle service to the golf course nearby. The rooms & suites are nicely made and offer all that you can wish for. The personnel is very professional and friendly. The only little point is the service at breakfast that could be more efficient.

customer care ZERO
Zoltan T

We had to leave earlier as we planned, at the c/o the receptionist told us we can have min. one night voucher refund, when we wrote to the reservation manager, we got an answer that no refund. They say the place is dog friendly, however only in the room and the garden and bar is dog friendly, not the whole hotel. our dog was a bit freaked out from the room that was the main reason we had to leave earlier. I think the minimum is that we got 2 night voucher or refund from our 3 nights what we would not able to spend. Very very bad customer care in the 21st century, also the hotel was in off season. I dont recommend them! You should definitely teach to your staff what is under promise over delivery means.....