4.5
Very Good 5389 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant Bar

Overview

Location

With a stay at Hotel Riu Palace Costa Rica – All Inclusive in El Ocotal, you’ll be on the beach and close to Ocotal Beach. This 4-star resort is within the vicinity of Haras del Mar Equestrian Center and Coco Beach.

Rooms

Make yourself at home in one of the 538 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. Before a night out at the casino, the 4 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. This resort has 5 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Hotel Riu Palace Costa Rica – All Inclusive
Playa Matapalo- Sardinal
El Ocotal, Costa Rica

Reviews

Fantastic hotel and country
47andim

I have been to a few other RIU Palaces and this was the best. The management appear to make a really good effort to ensure all is run as well as possible and all enjoy their holiday as much as possible. Hotel kept very clean. Gardens are immaculate. Worth paying the extra to stay here rather than the Guanacaste.
We emailed info in advance which saved a little time and filling in forms at checkin, Jordi was very helpful with this and very friendly at checkin.
Liked the Italian restaurant the best, food was good, worth lunching here.
They could probably improve the breakfast: scrambled egg on the 14th October was excellent, many days it was dry etc. Sausages could be improved and the bacon was nice but the grill used to help drain the fat out had big gaps which meant half the bacon fell through into the fat. Went to the steak restaurant twice which was good, my steak and lobster was really nice, a few others had said their steak was tough and lobster like rubber. We asked to have steak and lobster which they were not keen, but did do. Perhaps a surf and turf would be a good addition to the menu. No problems getting into the restaurants, arriving at around 7:00 however it depends how busy the hotel is, weekends will be difficult.
Entertainment was the best of any hotel I have been to, the shows and bands were amazing. Even liked the crazy show, very funny. The neon party was incredible.
Cocktail bar was really good, they can make many different ones and all are presented and made very well. We had one at the Guanacaste which was in a plastic cup with crushed ice.
Many nice people met, too many staff to mention, here’s a few: Leyda, Luis, Walter, Sebastian, Junior, Paula, Olger. TUI reps were all good, very friendly and helpful.
Animals were great, large iguana is often round the pool and is partial to a grape. Kitikiti the spider monkey she was lovely. She is often by the house on the beach next to the monkey bar turning, the guy that lives their feeds her banana. He was very nice showing us a Coati, tree fox, his young puppy etc. Everyday we fed the Capuchin Monkeys along the beach trail, they like grapes and will eat from your hand, very gentile. Saw a boa constrictor on the beach trail.
Trips; only went on the Monteverde. A long 4 hour journey which had various stops including a coffee plantation which was excellent. Not much wild life to see in the jungle across the 9 bridges other than a tarantula and humming birds however was a great trip, Jorge the TUI rep was excellent. Water taxi to Coco Beach $25 return was worth doing, some people saw whales etc. The diamanté park was worth going to, short journey and lots of animals to see and knowledgeable staff to talk to.
Beach is nice, sand not golden however easy to walk on. Water is clear enough to snorkel when further out, though i didn’t see much. There are lots of sellers on the beach but they are happy to leave you alone if not interested. You can walk to the next beach across the rocks when the tide is out, which wasn’t too difficult. There is also a path that goes over the cliff to that beach which is a little risky.
We stayed the first 2 weeks of October and feel we were a bit unlucky with amount of rain. Several days were rain almost all day.
Room is fine, bed comfortable, shower good, optics and fridge drinks great, layout perfect. Maid was excellent.
My top tips: take bug spray, insulating drink cup to fill if walking the beach etc, sealable disposable bags for monkey grapes.

Have to wait to eat anywhere
Elenavas90

This is my first day at Rui palace... The grounds are nice, the service is good but it is a whole different story when you need to go for dinner! I went to tree restaurants at 630, 10 minutes after they opened and the first two restaurants told me that it was full for the night and we wouldn't be able to get a seat, the third put me on a wait list...keep in mind you can't reserve where you eat... I have never experienced this at a resort, I am very disappointed

No where to eat,
AdamaG675

No where to eat, we read the reviews came early before they opened, they apologized when we got to the door and said they are over capicity Monday 615pm this happened for 2 restaurants, and when we got to the buffet 15minutes later, there's a waiting list to get in, I'm sorry but I've actually never seen this at any resort ever before literally ever, the restaurant doesn't take reservations, it's on a first come first serve basis, I really wouldn't waste your time coming here. It's just not worth it? Everything else is mediocre at best, but they charge premium prices, a couples massage is 471usd for instance