-1.0
Terrible 269 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
chair Dining property restaurant function hall Resort banquet palace mansion ballroom porch set dining table

Overview

Location

With a stay at Casa Ybel Resort in Sanibel, you’ll be on the beach and minutes from Gulfside City Park, and close to Herb Strauss Schoolhouse Theater. This beach resort is within close proximity of BIG Arts Center and Sanibel Public Library.

Rooms

Make yourself at home in one of the 114 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private furnished lanais. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Relax and unwind with massages and facials. If you’re looking for recreational opportunities, you’ll find outdoor tennis courts, an outdoor pool, and bicycles to rent. This resort also features complimentary wireless Internet access, wedding services, and a picnic area.

Food & Drink

Satisfy your appetite at one of the resort’s 2 restaurants. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.

Business & Travel Amenities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This resort has 4 meeting rooms available for events. Free self parking is available onsite.

How to Get There

Casa Ybel Resort
2255 W. Gulf Dr.
Sanibel, FL 33957 United States

Reviews

Lacking Customer Service
JCR12345678

To be fair, the service while we were there was pretty good. We did have an issue during our stay and, during our checkout, we requested a call back from a manager. After waiting several days and no call, I called and left another message. After another few days with no call, I called back and was put through to the voicemail of the General Manager. A couple of days later, I finally received a call back from the Operations Manager who assured me that they would look into our issue and call me back.
Yep, you guessed it, Nothing! I then sent one final email voicing my displeasure and frustration with the lack of follow-up and have received nothing in return. To summarize, the property is ok but the fact that ownership doesn't care enough about their customers to provide basic customer service is very concerning. We will certainly not consider staying there again.

On the beach resort with comfort of home quality!
ShannonRDM

Our family of four stayed in a 2br/2bth with full kitchen unit this past week and truly enjoyed our relaxing vacation at the beach. The unit was clean, with ample supplies/appliances for 4 people. We spent every day at the beach just steps from our room. The king size bed wasn’t as firm as ours at home so hubby and I didn’t always get a good night sleep. The resort charges extra to rent lounge chairs for the beach ($125 for 2 chairs and umbrella for the week) and non-motorized sports (land or water sports) so just be aware not every activity/amenity is included in your rental fee.
The pool area was nice but grabbing 4 lounge chairs (these were free:) together was not easy. Staff at Coconuts poolside bar and Thistle lodge restaurant were very friendly, pool hut attendants were hit or miss. Most days we would get a friendly greeting, some days attendant was on his cell phone and not paying attention to guests.
We would go back again and recommend this resort for families looking to relax, the gulf is calm with small waves for younger kids, beach has great shelling, and you can save some money by cooking your own meals if so inclined.

Not What We Expected
Rick E

This was our third trip to Casa Ybel. Our first was in 2014 and we loved every minute of it. Priced at $300 per night and billed as a resort, one would expect certain levels of everything from location, services and accommodations. Here's what you do get. Great location with beautiful views of the Gulf of Mexico from every room. The grounds make you think of the tropics with a wide variety of plant life and wild life on the property. The staff is very friendly and courteous and the pool and restaurant are quite nice. However, the accommodations leave much to be desired. Did I mention that our first trip was 2014? It appeared that nothing in the room had change since then. We noticed several area where paint was peeling from surfaces. Outside doors to the screened porch were almost black with a combination of what appeared to be mildew and lack of fresh paint in years. The air conditioning filter looked as if it had not been changed in 5 years. Tracks for the closet doors were rusty. There were stains on the carpets and rugs and the wall paper was straight out of 1982. The main piece of wall art was hung two inches lower on one side than the other. Not a big deal unless you'r obsessive compulsive like me. So, all in all, we were very disappointed this time around. It appears that this property has reached that stage in it's evolution where the owners are looking to get everything they can out of the property without putting anything back in. That's how you go from a previously nice resort property to a common run of the mill beachfront motel.