4.5
Very Good 2553 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Restaurant
  •  Spa
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building mansion Lobby palace

Overview

Location

With a stay at Quinta Real Palacio de San Agustin, you’ll be centrally located in San Luis Potosi, steps from Temple of Tercera Orden and San Francisco Garden. This 4-star hotel is within close proximity of Temple of San Francisco and Potosi Regional Museum.

Rooms

Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, wedding services, and tour/ticket assistance.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Quinta Real Palacio de San Agustin
Galeana 240 Esq. 5 de Mayo
San Luis Potosi, 7800 Mexico

Reviews

Nice place but staff needs to step up
dmendez12

The hotel is amazing, we stayed at Felipe room, 2 adults + 2 kids (7 yr/3yr). Very centric and walking distance to historic downtown.

Our first night: There was no hot water! I called reception, they send someone. Not sure why the person had to go all the way to the shower just to prove that there was no hot water, as if they don’t believe me? Anyways, it turns out that the heater was not ON (shouldn’t they check that first?).

We wanted to have breakfast but the restaurant was reserved for a private event! We were denied service there. I went to reception just to confirm this as it was a bit surprising. They arrange us a separate table outside the restaurant, which was OK.

On our third day, we went out in the morning and returned around 2PM, our room was still not cleaned up. We went out again and came back at 7:30PM, it was still not cleaned up! I told the reception and they were shocked as well. We had to go out for an hour and it was cleaned up finally.

I really wish the hotel manager reads this and try to find out what happened with the above issues. The hotel is very nice but I don’t think the staff or service is at the level where it needs to be. I’ve stayed at 2 other Quinta Real and this one really need attention on that.

Incredible hotel
VictoriaWJ

We stayed at this gorgeous property for two days. The facility is a tastefully decorated Mexican style building with mainly French antiques. The service was exceptional. When we were asked by management what we liked the best, we quickly replied “the staff.” The hotel (which is also a museum) is downtown with major sites and markets within walking distance. Highly recommend this splurge!

Our Mexico Trip
143shirleyt

The hotel is beautiful and was built in the 1600’s. Everything is grand and graceful from the entry and throughout the entire palace. Make sure to ask for a tour, it’s very interesting and there are photo opportunities that are uniquely placed through windows that uniquely frame the churches in the area. Shopping is nearby. The valet, reception and dining staff are all helpful and friendly. We enjoyed our stay for one night. We ate in the dining room, service was a bit slow but the meals we chose were very good. Due to the hiking and river trips we were taking we needed laundry washed. One load was 1182. Pesos which was quite high for one load. The shower was great, water pressure was nice. One of 3 great showers I had on this trip. I would stay here again if I return to the area.