Hacienda AltaGracia, an Auberge Resort
What To Know
- Adrenaline junkies will love the zip line, whitewater rafting and jungle hikes
- Guestrooms are massive — the smallest suite is 1,173 square feet and the largest is a 2,346-square-foot casita with two bedrooms, a living room and a full kitchen
- Opened January 2015
- Free WiFi
- Parking On Site
When you stay at Hacienda AltaGracia, an Auberge Resort in San Isidro de El General, you’ll be in the mountains and convenient to Alexander Skutch Bird Sanctuary. This 5-star hotel is within the region of Canaan Cheeses and Samaritan Chocolate.
Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, while iPads and digital programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
How to Get There
What makes perfection, particularly for a 35th anniversary? First, imagine a remote setting in the cloud forest which you have reached via a lush jungle, but curvy, cliff-side drive along the Pan-Am freeway. You pull up and are warmly greeted by Alejandra with a refreshing wash cloth and glass of aqua dulce (water sweetened with sugar cane syrup). You are led to chairs overlooking the cloud forest while your car unloaded, and parked. Second, an enclosed golf cart (always on call and always available) whisks you to your casita. You open the door to a desk with an I-notebook on the desk, a large sofa and sitting area in front of the flames of a welcoming fire, and a tropical bouquet of torch ginger and birds-of-paradise. The decor is comfortable, classy and artistic, even the mahogany ceiling and fan. The small kitchenette has a fridge stuffed with fruit juices, sodas and water with an array of local packaged snacks on top--plantain chips, honey nuts, etc. (There is no charge for any of this). The bedroom is huge and looks out over the lush gardens down to a koi pond and palapa retreat. A large flat screen TV with English and Spanish shows, plus Apple movies. There are two bathrooms. The one off of the master bath has beautiful mahogany built in drawers, two sinks, a marble shower big enough for four, and a dressing room off of the bath. Three, you walk out on your private deck with tables and dining chairs, two lounge chairs, and take in the view of the paths winding down to the koi pond and trails into the cloud forest. You hear the musical notes of birds you've never heard or seen before, a crowned wood nymph hummer, grey-necked wood rail, a flock of chachalacas, which look like exotic pheasants. It starts to rain, as usual around 3ish, and you listen to the sounds a you sip a fruit drink on your deck. Four, you decide to take a swim at the spa, complete with a nearly Olympic size pool set in iridescent blue tiles and fully glassed in, so that you can view the clouds passing, the flowers, and the birds passing by. There is flavored spa water, thick robes, hot tubs, dry sauna, steam room, and candle-scented, generously-sized massage rooms, where I got the best massage I've ever had (acupressure, Swedish strokes, stretching, adjustments). Five, you return to your room by cart to change for dinner at Ambar, which is fine dining with warmth and graciousness. The crawfish bisque amuse the chef sends out makes you long for more; the lightly dressed salad of greens grown at the restaurant farm are vibrantly fresh; the duck breast with local berry sauce supreme. You keep reaching for your camera to send your friends a photo, including of the gin and tonic with the fresh rosemary branch scenting it. Six, you dine outside the next morning and luxuriate in the drip of purple blossoms draping down from the arbor. The porridge has steamed mangoes and prunes, the coffee is poured with warm milk, and the fresh juices have basil notes or mint. Seven, you go up to the outdoor infinity pool to read, swim, and meet another wonderful host, who brings you bird books. Eight, you go on a walking tour of the flora and fauna. Nine, you visit the stables, complete with fountains, beautiful designed box stalls, and stunning Andalusians, Peruvian Paso horses, paints and more. You go riding and draw near to a roadside falcon and catch sight of a laughing falcon perched in a tree. Your room is made up each time you return with any extras you requested--passion fruit, wine glasses. (They call ahead to housekeeping each time you dine or visit the spa so that your room will be perfect for you. There are different fresh cookies waiting for you each night by your bedside along with water and a glass). Nine, the staff begin to feel like family, they greet you by name, tease you, share stories about their lives and things to see and do in different parts of Costa Rica. Each one of them is warm, caring, and make their service seem effortless. We didn't want to leave. You won't either.
Hacienda AltaGracia set the bar for what a resort can be capable of. Top notch service from arrival through checkout, and followup! I have never had a vacation with this level of personal touch and focus on my relaxation and enjoyment.
This place is completely outstanding, beautiful and luxurious... we love our casita.. impeccable service, adults pools and family pool, all of them were awesome... spa is mind blowing!!! I will recommend this place to anyone and will definitely visit again for more nights!!!
On a lark, I decided to check out Fine Hotels and Resorts via AmEx and I'm lucky I did. I got a great rate with a $100 credit and upgrade. We arrived late but were checked in quickly and smoothly by reception (who was super adorable). We were brought to the casita in a golf cart (upgraded from the regular but huge rooms). The guy who drove us was friendly and showed us how to use all the various remotes and controls in the room.I call it a room, but really it was a small house with large living room with TV and faux fireplace. The bedroom and bathroom were huge. The only small thing was that there was no bathtub in the bathroom, just a large shower. The living room also had it's own halfbath which was nice for privacy.Furnishings were modern country, with a lot of dark wood and clean lines. The floors were hard smooth tile.We had an amazing view of the green valley below us all the way to the mountains on the other side.We ate at Ambar and had fish and a stew dish. They were ok. Not fantastic and we didn't go back to the restaurant for dinner. My fish was a bit tough and chewy. I tried the pinot noir and it was sour and not drinkable. I then had the merlot which was passable. Both were chilled, which was odd for me, but common in Costa Rica. We also had the ceviche which was amazing and worth ordering again.We also went to La Cantina, the sports bar for a meal. You can order from room service there or the Ambar menu. We had a pizza which was tasty.The highlight of our time was the lunchtime horseride to a small river. The stables are immaculate and very impressive. We rode about an hour total, there and back. We spent about an hour there. We got in the cold water and it was super refreshing. The lunch was one of the best things I've eaten in CR. It was rice, chicken, plantains and beans wrapped in a banana leaf. Super tasty. Finally, we really enjoyed the spa and indoor pool. We had it entirely to ourselves. It was the perfect temperature and had huge windows that looked over the valley. I also had a steam in the sauna.The location overall was beautiful with immaculate grounds. If I were to go back, I would probably try to time it so we could take the Cessna flight in from SJO. As it was, we flew into Quepos and drove about 2 hours in a rental car. That was fine because I had friends who live there.Overall, great experience and one of the top 5 places I've stayed at in the world.
I've been to Costa Rica many times and this was really a different kind of experience. The hotel is nestled in the mountains and the views are to do for.... and the spa!!! Enjoyed the food and loved having breakfast out on the terrace with those views. So great. Highly recommend.