4.0
Very Good 13297 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
All-inclusive Beachfront Grounds Pool Resort Romantic Tropical tree leisure swimming pool palm pond

Overview

Location

When you stay at Grand Bahia Principe Jamaica – All Inclusive in Runaway Bay, you’ll be on the beach and convenient to Green Grotto Caves.

Rooms

Make yourself at home in one of the 850 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies or patios. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and a complimentary water park. Additional features at this resort include wireless Internet access (surcharge), babysitting/childcare (surcharge), and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 5 restaurants. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and a meeting room. Free self parking is available onsite.

How to Get There

Grand Bahia Principe Jamaica – All Inclusive
Salt Coppers Villa
Runaway Bay, Jamaica

Reviews

4.0 Very Good 13297 Reviews
Best vacation!
Jengsummer1

My family and I stayed at the Grand Bahia Principe in Jamaica and we had a blast. The staff was friendly and the beaches were beautiful. During our trip we met Decia Edwards who is polite,helpful and professional. She informed us about the facility, what it had to offer and the advantages. She was very courteous and well informed. Looking forward to our next trip here.

Ms
l0ngangela

The hotel itself was great but I got diarrhoea after eating at one of their restaurants and couldn’t leave my room for nearly a week. I couldn’t wait to get home. The customer services was very poor had to argue to get room service. I wouldn’t go back if it was free.

Dont Let the pretty pictures fool you, POOR CUSTOMER SERVICE, from staff to management
gibb8973

I would give the Grand Bahia Jamaica 0 stars, but that is not an option. This resort was absolutely terrible. My family and I stayed at this resort 8/6-8/10, we had problem after problem. First, there is no AC in the elevators or hallways. The windows are opened in the hallways, by the time you get to your destination you're sweaty. We booked a double room and was given a king room. We were told someone was bringing up an extra bed which we never got and the AC in the room was not working. The front desk did not want to move us, keep in mind we had 2 adults and 2 teenagers in our party. So the room could not accommodate us. After my husband, made a scene at the front desk we were moved. The pool and beach had no clean towels, we had to go the front desk twice to get pool towels. The new room was right in front of the night club. The music was so loud it literally felt as if the room was inside the club. So we moved to our third room. In this room the AC was blowing warm air and the room was hot and stuffy. Maintenance came up and worked on the AC. He told us to give it 10 minutes and it should being working right. Well it was not, we reported it the front desk and another maintenance guy did come up until several hours later- 3am. Second guy checked the system and recommended we switch rooms. He was going to inform his supervisor and the front desk. That morning when we when to the front desk, no one had any idea of what we were talking about. Also, housekeeping was slow, it took over 12 hours to get washcloths after several calls to the front desk. The excuse we were given was that the housekeeper was off the previous day. There was little to no customer service at the front desk. The front desk ladies were rude, unfriendly and seemed to have attitudes. We spoke with Tanesha and Camille who told did not follow up on any of our issues. They seemed to say anything just to get us to leave the front desk. It seemed as if were bothering them. We were fed up and when to the Guest Service Manager Sharnado Weston. We spoke to him. He offer us a pitiful bottle of rum or champagne for our trouble since we booked with Orbitz. Mr Weston was supposed to be putting in a report so we could get an adjustment on bill. This man straight up lied. Orbitz had no record of his report. Also beware of booking with Orbitz. So Orbitz, investigated my complaint by just speaking with the resort. No one called me to get the full story. Yes, the grounds are beautiful, but the service you get here is extremely poor. Save yourself the headache and book somewhere else