4.5
Very Good 410 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily breakfast is included in the Jetsetter rate
  • Complete privacy in the villas
  • The fascinating and fun falconry show
  • Invigorating Rainforest spa experience
  • Supersized bathtubs and private pools
  • Impeccable, friendly service and up-to-date amenities

What To Know

  • All the villas are one-bedroom, so it’s not ideal for families
  • Private tables atop the Saffron Tower needs to be booked weeks in advance
  • This is a traditional Arab country, so women should be dressed modestly in common areas and local women should not be photographed while in native dress
  • Shuttle service is available to the beach club, 20 minutes away
  • Transfers to/from Dubai are about $136 per car, each way

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Banyan Tree Al Wadi in Ras Al Khaimah, you’ll be near the beach and within the region of Al Hamra Marina and Yacht Club and Iceland Water Park. This 5-star hotel is within the region of Dreamland and Umm Al Quwain Motor Racing Club.

Make yourself at home in one of the 101 air-conditioned rooms featuring private pools and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Wired and wireless Internet access is complimentary, while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club and an indoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get around on the complimentary shuttle, which operates within 25 km.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily.

Featured amenities include complimentary high-speed (wired) Internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Al Wadi Desert, Ras Al Khaimah, A Ritz-Carlton Partner Hotel
Al Mazraa
Ras Al Khaimah, 35288 United Arab Emirates

Reviews

4.5 Very Good 410 Reviews
Amazing place
Reviewed 2 days ago

It was really the best place for relaxation and enjoyment for family. We enjoyed the private pool and kids were really happy. The villa was amazing, clean and had all the things perfect. The kids also enjoyed in the kids club with the friendly staff in all the facility

Bad service
Reviewed 3 days ago

The service was really bad, we booked 3 villas and for the price we payed ( 4400 AED) we expect 5 stars service ( shampoo and shower gels and soaps was provided for 1 person in each villa, slippers wasn't provided, lunch was ordered for 6 people and they send send us 1 yogurt only with the rice) the checkout is too early at 11 AM and when we request to extend the checkout they refuse to extend for the 3 villas just for 1 and their attitude was not proper, further more at 5:00 AM we heard loud voice we couldn't sleep.

Anyways am not going to book or stay at Ritz Carlton again and i will not refer my family and friends to book with them, service was better when the management was under banyan tree.

Note: We are locals and we deserve excellent service and , we are not staying for free to get this bad service.

Maitha Hashim

Perfect
Reviewed 1 week ago

We stayed just one night and had a wonderful time to celebrate my wife’s birthday. I had read some recent reviews about bad service or fixtures being tired, but we did not experience or see such problems.

The room was excellent and we had a very comfy bed. The children shared the sofa bed which was large and had doors so they were separate from us. Bathroom is huge and had a very nice bath and shower.

Food for dinner and breakfast was excellent. The main hotel pool was really good - great beds, pool bar and separate children’s pool.

Little touches make the difference and why you pay the premium: buggy service which was at on call, children provided cuddly toys on arrival, packing the car on departure, valet which got your car and then came and told you inside when it was ready, birthday cake left in the room when we came back from the pool.

Recommend for all least two nights to maximise the experience.

An issue after another
Reviewed 2 weeks ago

I came here in our anniversary with my husband for 2 nights. We arrived around 4 which is was later than the check in time. After waiting for 45 minutes they inform us that there is a problem with the pool.As there is a white color in the pool which will need time to clear but oh it’s ok to swim in! The main reason for staying here is for the private pool experience. And to make us happy they will give us complimentary drinks! I’m paying in thousands and they are giving me a 50AED solution. After having arguments with them they said they will offer us in upgrade ( which is misleading as it’s the same size room) but in another corner of the hotel. And for them to get it ready, we waited for another hour for that room! They ruined the entire experience we wanted which is unacceptable in a 5 star hotel like the Ritz Carlton!

Below expectations
Reviewed 2 weeks ago

We felt mislead. The official website makes this place look like a tranquil escape for honeymooners- but in fact we experienced the opposite. We were surrounded by loud Asian families throughout our entire stay.

Our room was in a tightly packed row of villas with loud children all around. Our private pool was hot (34C) and had no area for sunbathing.

We tried the public pool, but it turned out to be a very sad place. It had the charm of a military compound in Saudi Arabia, to be frank. Also, the buggy that drove us there was in need of maintenance.

The toilet seat in our bathroom was cracked. When we complained they sent us an apology card, but did not offer to fix the situation.

Dinner at Farmhouse was very good. But again, it was swarmed with wildly misbehaving children that ruined the atmosphere. They were even running around in the adjacent bar, hanging on the curtains and playing with the table decorations. The staff didn’t dare to intervene.

Breakfast was disappointing for a Ritz Carlton.

When we checked out, the management were apologetic and offered an upgrade for the next time. But there won’t be a next time.

We also didn’t like the checkin policy. Check in at 3pm (you reach your room by 4pm) and checkout at 11am next day doesn’t offer much value or time to enjoy the room. Especially given the high rates.