Casa Inn Premium Hotel Queretaro
- Free WiFi
- Handicap Accessible
- Parking On Site
When you stay at Casa Inn Premium Hotel Queretaro in Queretaro, you’ll be connected to the convention center and convenient to Queretaro Convention Center and Corregidora Stadium. This hotel is within close proximity of EcoCentro Exposition Center and Josefa Ortiz de Domínguez Auditorium.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and plasma televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and wedding services. Guests can get around on the complimentary shuttle, which operates within 10 km.
Food & Drink
Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Queretaro? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge during limited hours, and free self parking is available onsite.
How to Get There
I am staying in casa inn for a conference and have booked 5 rooms for my team, including a junior suite for myself. When I noticed there was no hair dryer at night and called the front desk. The front desk staff Daniel said he would look for it but after 30 minster there was no news. I called again and he said they did not have any hair dryer. When I commented I stayed in the junior suite and had 5 rooms books, how can they have no hair dryer in any of the room. Daniel not only felt sorry about it but answered in a very rude way " I told you we don't have hair dryer and we just don't have it". When I commented this is not the right way to answer a customer and I would send my review to Tripadvisor. His answer is " I don't give it a sxxt what you write. Do what you want." when I asked if I can talk to his manager, he said " I am the manager and I do what I want in this hotel." I have never receive such an terrible service and cannot believe Casa Inn will hire such kind of person to provide customer service. This would be my last time staying in this hotel and I would really recommend anyone to stay away from this hotel. The quality of service is worse than 1 star.
Hotel was fine, but they charged me for my room twice for the same stay. Once I discovered this I called them 4 times and never got it refunded. I started sending them emails and they finally refunded after a month of harassing them. They never gave me a reciept for the correct total however so I can't get reimbursed from my company. I've sent at least a dozen email asking for a receipt and no response.
The Casa Inn at the Queretaro-Mexico City motorway offers comfortable rooms with good views directly at the city’s entrance of the motorway. Practical for airport customers, modern and well equipped rooms for an acceptable price. Free parking. Restaurant and breakfast okay, but not up to 5 star standards.