Borgobianco Resort & Spa – MGallery by Sofitel
What We Love
- The Jetsetter rate includes daily breakfast and access to the spa
- Dining on homemade pasta, fresh garden vegetables and local shellfish at the casual poolside restaurant
- Views that span Puglia's countryside and coast
- WiFi is free
What To Know
- A car is recommended in order to explore the area; there's not much to see within walking distance
- Popular for wedding parties throughout spring and summer
- The Adriatic coast is just a 10-minute drive away
- The spa can be booked out for private use
- Free WiFi
- Parking On Site
- Room Service
In the heel of Italy’s boot, Puglia is home to balmy Adriatic beaches, top-notch wineries and two UNESCO World Heritage Sites. And Borgobianco, a five-star country retreat, makes a great base from which to explore the area’s best bits. The sprawling property, painted a blinding white to reflect the summer sun, resembles a grand fortress village (complete with roof turrets) and is surrounded by hills planted with miles of olive groves.
Bed and Bath
The rooms and suites are decorated with fine white linens, white walls, white painted wood furnishings, and creamy white tiles — the traditional decor of a Pugliese farmhouse. Suites come with small fireplaces, spacious living rooms, and generous balconies with arcadian views of the Adriatic and the rambling countryside. They’re also equipped with hydromassage bathtubs and excellent Illy coffee machines. Smaller Deluxe Rooms are tricked out with lovely balconies, and the entire property is wired with new flat-screen televisions and free WiFi.
Puglia is one of Italy’s richest culinary hubs, a regional detail that Borgobianco expertly exploits at the casual restaurant. When the weather is good, you can dine outside by the pool on local cheeses such as creamy burrata and knots of fresh mozzarella made in the nearby hills. The chefs prepare fresh pastas, like orecchietti, and work closely with regional farmers to procure delicious vegetables, fruit, seafood and meat. The staff has a good knowledge of regional wines and can explain how to pair and identify tasting notes from the extensive list. The wellness spa measures nearly 11,000 square feet and is home to a spacious sauna and a whitewashed vaulted room with an indoor pool overlooking the surrounding countryside.
In the Area
With a car it’s easy to zip around the area and explore some of the charming towns along the Adriatic coast. Begin with Polignano A Mare, a 10-minute drive from Borgobianco, for its stunning seaside architecture and such restaurants as Ristorante Grotto Palazzese. Drive north to Bari, one of Puglia’s biggest cities, and visit the old town of Bari Vecchia to marvel at its medieval churches, fortresses and palazzi. Farther north along the coast are more charming seaside villages, including Molfetta, which has an excellent music festival every September.
How to Get There
Five stars ? The hotel might have indeed 5 stars for the surrounding and beautiful rooms with great beds but the people will all receive a 10/10 from us ! How friendly and helpful they were! Unbelievable. Thank you ! Also a very great plus point is the restaurant : we could really enjoy sublime and healthy food ! Last but not least there was the Spa where we could receive fantastic massage. We cannot wait to go back next year !
Receptionist nice and friendly. Restaurant staff very attentive and jolly. Food absolutely delicious. Breakfast not too bad but had swarms of bees around because fruit and cakes not covered, difficult to relax and enjoy breakfast, but it was on top floor with big open area with lovely views. Glad breakfast was moved down to basement area which was a lot better more chilled. Pool was kept pristine by the lovely pool guy. Unfortunately a big family turned up with kids who were running around wild and on Segway as per picture and hoover boards. This is supposed to be a place for people to chill and relax it was far from that, and one of the guys from that group started brawling with the pool guy just because he asked one of the mother's to pick up the glasses her children had left on the floor by the pool, which could quite easily had been smashed. This place needs to decide if it is a Resort & Spa or play resort for kids & family.
They do supply a bus to take you back and forth to the town, which was very picturesque. Lots of really nice eateries.
This is a sprawling serene and relaxing hotel with a huge open air courtyard! The pool is in a beautiful setting. The spa has indoor heated pool and all the amenities.
The bar is small, airy and comfortable, ask for bartender Pietro, he has an uncanny knack for remembering your drink order!! There are also bikes available for rent!
A great property which could have been turned into a real gem. But not.Location - relaxing and perfect to indulge into the pugliese countryside.A great front desk associate named Alessia - the only reason apart from the location to stay here. Endowed with a great personality, genuine, professional, she is the only one on the staff who understands her job and cares. The rest are just on the clock and, regardless of their age group, are careless and act in a very amateur-like way. It may be them, or the lack of proper management, training, or all these factors combined. The swimming pool opens at 10:00 A.M., so you should forget about that morning dip before breakfast, the latter is over by 10:30. Water doesn’t look nor feels clean, not even transparent. Breakfast is served in a morguelike room in the basement next to a tired health-center begging for refurb. Breakfast selection would be a total disaster but here the gorgeous climate saves the day: nuts, fruit, local cheeses and cold cuts, and, of course, exquisite pastries - everything produced by external suppliers is really good. What is prepared in-house is a total miss - from the soggy oily scrambled eggs in the morning to the dinner courses. We had dinner one night and every dish was a disappointment. Tasteless, incomplete, lacking the savors and flavors that are so present in Italian cuisine. The maitre’d/sommelier is extremely good at hearing about the guest’s wine taste and heartily recommending a local wine which is thousands miles away. One can only guess why he would do this...Housekeeping is a joke: always a different set of towels, different ways to do downturn service every single night ranging from none to pillow mint plus a teabag/pillowmint only/teabag only, and no mints-no teabags but some manipulation with the bedspread (doesn’t happen the nights you get mints or teabags), never an attempt to clean the terrace and the furniture there, so that the in-room breakfast can be served directly on a table covered with dust and bird feces. And you actually have to point out that you prefer a clean table on your terrace so that you have to ask the surprised waiter to use the cart instead. Once again, a nice property is not enough to make a nice hotel. It is sad that the staff take no pride in their jobs nor in their beautiful region full of history and traditions. They simply don’t care, why then would you bother to honor this place with a stay?
We stayed here for a week and for 5 of those days we thoroughly enjoyed it.
We found it to be a hotel with a split personality.
We arrived on a friday, by Saturday morning the hotel was incredibly busy, which included two large parties with a lot of children. This made the pool area feel more like a Centre Parcs experience, very noisy and even Segways speeding around the bar and pool.
A heated, public argument by one particularly aggressive guest and the staff did nothing to help the ambience.
This isn’t what we’d expected at all, and were quite concerned.
However the rest of the stay was bliss. It was like a different hotel, quiet and peaceful.
We enjoyed the location of our room, we’d asked for a sea view, and room 210 had a side view, although the rest was dominated by a dirt track. We didn’t really mind, it’s the countryside after all.
I do agree with a previous reviewer however, the rooms are very tired, on the last day the shower control came away in my hand! There was also no full length mirror in the suite.
The jewel in the hotel’s crown is the restaurant.
We booked half board, their Gourmet Experience, and it certainly lived up to its name.
The food is completely amazing! I don’t know how the kitchen manages to produce such a high standard with so many guests to cater for. Vito and his waiting staff are so attentive and work so hard.
I feel I must give a special mention to the lifeguard (Carlos?), I’ve never seen anyone keep a pool area so pristine!
I have to say all the staff are lovely, and it does make a difference to your holiday
And just for you Luciana - grazie mille e ci rivedremo presto!