4.0
Very Good 7660 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hotel Riu Guanacaste – All Inclusive in El Ocotal, you’ll be on the beach and close to Ocotal Beach. This 4-star resort is within the vicinity of Haras del Mar Equestrian Center and Coco Beach.

Rooms

Make yourself at home in one of the 701 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. Before a night out at the casino, the 3 outdoor swimming pools are a perfect way to relax and recharge. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 5 restaurants. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Hotel Riu Guanacaste – All Inclusive
Sardinal de Carrillo
El Ocotal, Costa Rica

Reviews

4.0 Very Good 7660 Reviews
Wonderful resort
Reviewed 14 hours ago

We loved the resort. I usually prefer oceanview rooms but we had a view of the zipliners and the daily show of monkeys coming early morning and dinner time it was very entertaining . The staff was amazing and the resort is beautiful . We signed up with a tour through Olympus Tours and used them for a transfer to and from the airport . Our representative Carlos Briceno was very good and went out of his way to help us . Our snorkeling trip was postponed due to mechanical difficulties on the boat and he went out of his way to find us to notify us and make other arrangements .
Very clean and beautiful resort.

Beautiful, friendly hotel
Reviewed 1 day ago

OVERALL - spotless, efficient and beautiful hotel with great faciliities and friendly, helpful staff. Floors are slippery and signs are everywhere, so be careful. Had a couple of near misses!
BEDROOM - huge! All the usual facilities, and a bar :O) No tea & coffee making facilities so take your own. Only criticism was the mattress which was rock hard. Would have been as comfy on the bathroom floor! And beware standing in the slopy sided bath when showering.
FOOD - huge range of food for meat eaters, fish eaters, veggies and vegans in the main buffet. The fresh fruit, guacamole and tomato salsa were the best I've ever tasted. Lovely frendly staff. Didn't try the speciality restaurants or see the point - greatly restricted menu and have to eat indoors (except steak house).
GROUNDS & POOL - stunning. Loads of sunbeds and shade. If you don't already know, there are lots of big iguanas wandering around the sunbeds! Beautiful creatures but a bit scary for some. Pool was warm & clean. Aqua Aerobics was fun. We also saw monkeys and racoons and enjoyed watching the zipliners at Diamante next door.
BEACH - lovely long beach for strolling along but don't expect white sand & clear turquoise water. Beach is dark brown volcanic and Pacific choppy & churned, like a warm English Channel.
ENTERTAINMENT - hard to stay awake with the jet lag! Grease, Disco - all a bit cheesy but impressive dance routines & good family fun.
GYM - looked pretty well equipped but only used the treadmills.
AREA - just the two Rui hotels with Diamante Eco Adventure Park next door to Riu Guanacaste. Bought tickets online in UK and caught free shuttle bus from hotel reception.

Disappointed- Honest Review of this Property
Reviewed 1 day ago

First things first, website says newly built and website photos are stunning. Also it says 5 star resort. This resort doesn't deserve the 5 star at all. I asked one of the staff, he said the resort was built more than 10 years ago. When we got to the hotel, it's clear this resort is not new. You can see the wear and tear, especially on their elevators and rooms. But considering it's only 10 years old, the condition should still be decent but sadly not. We were given a room with no view and very far walk to get to the small elevator. The room is clean though and decent size. This resort has 5-6 restaurants. On our first day, we ate at the Asian restaurant. I grabbed a small serving of I think was beef fajita and the meat was so hard- totally not edible. I tried small portion of the pasta, also not good so all I ate was fried plantain. For dinner we ate at Liberia restaurant, they have great selection for dinner but some of the dish I tried was pretty bland. Good selection of dessert but again, didn't like the taste so I stuck with the fruits. For breakfast the next day, choices are okay, I had bacon, egg, and sweet beans. The beans are uncooked, it's hard to chew them. Had lunch today, we first looked at Ocotal restaurant, most of what they serve are Mexican food so we went back to Liberia restaurant, which doesn't have wide selections for lunch. I tried the Costa Rican rice soup, geez! Seasoned well but it was very ssalty. Tried pasta at this restaurant and it wasn't great either. Tried other dish but it was just okay. We are not big drinker but we do drink occasionally and on vacations. Cannot taste alcohol in their drinks at all. Tried Mojito, Copa Cabana, Daiquiri and Piña Colada, no alcohol at all or they probably just put a couple drops of it. Last month I stayed at an All-Inclusive resort in Punta Cana. This resort is only 3 stars but I was very happy. My expectations are adjusted based on the rate and how may stars the resort is. For a 3 star resort I was impressed. Big rooms, clean and most importantly the food is good. Also tried their alcoholic drinks and it's way better than this Riu property. We are not rich and we expect the money we spend is well worth it but sadly it is not. I am a hotelier for over 11 years now, I have dealt with different challenges over the years. I am not being critical towards this property and this stay because I know some things are not in management's control. The things I mentioned above are definitely controllable. I have read other reviews prior to booking it, there's quite a ton that wasn't too happy with the food. I normally give the benefit of the doubt because I know some complaints are exaggerated or people's expectation is too high. This review is being fair and my level of expectation is based on star rating of this property and the RIU brand. For the money I spent in this property, I could've have booked a 3 star that is probably better.

Brilliant two week stay from England
Reviewed 2 days ago

Just returned from 2 weeks here with my girlfriend through Tui from the UK. Very friendly, very clean, fantastic food and friendly staff. The weather was beautiful and absolutely love the active wildlife. We fed monkeys, had wild racoons join us for dinner and loved relaxing by the pool with the sound of tropical birds over head. Costa Rica is awesome.

The only thing I would say is the night time entertainment is very poor but we were more interested in going to bed early and getting up early to enjoy the sun so it didn't bother us too much. I would suggest having some singer songwriters to entertain in the bars instead of singers or musicians playing to backing tracks. This was a bit cheap but having said that, the saxophonist was great. Maybe an open mic on the main stage would be fun?

I thought it was quite unfair to allow people to leave their towels on the sunbeds the night before. People seem to think that leaving their towel on a sunbed somehow gives them the right to that bed throughout the day? Some people didn't even come to claim their beds until mid afternoon. This should be banned to make this a bit fairer.

Food was great in my eyes but my vegan girlfriend struggled for choice. Maybe some vegan options would be a nice touch to suit all.

The welcome talk by Tui was a little bit misleading in some areas. When we rode horses on one of the excursions, we were not advised on footwear and this resulted in anyone with no shoes covering the ankles to get lots of horsefly bites. My feet were covered! Also had a lot of mozzy bites so it was quite an itchy 2 weeks. Definitely bring bug spray!

Very much like the fact it's a no smoking hotel aside from a small smoking area. This made for a very clean and fresh smelling experience (sorry smokers).

Awesome two weeks overall and missing the sun and strawberry daiquiri's already, although very happy not to hear the Riu songs every morning!!

Riu Guanacaste
Reviewed 3 days ago

The worst hotel and staff I’ve ever dealt with. I have never been to Costa Rica with my 18 year old son and I’ll never go back based on this hotel experience. Go to Costa Rica it’s beautiful on the resort area and worth it just don’t stay here