4.0
Very Good 7826 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
mountain sky grass aerial photography bird's eye view Nature landscape mountain range Sea overlooking

Overview

Location

With a stay at Hotel Riu Guanacaste – All Inclusive in El Ocotal, you’ll be on the beach and close to Ocotal Beach. This 4-star resort is within the vicinity of Haras del Mar Equestrian Center and Coco Beach.

Rooms

Make yourself at home in one of the 701 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. Before a night out at the casino, the 3 outdoor swimming pools are a perfect way to relax and recharge. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 5 restaurants. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Hotel Riu Guanacaste – All Inclusive
Sardinal de Carrillo
El Ocotal, Costa Rica

Reviews

4.0 Very Good 7826 Reviews
If you care about where you spend your money, DON’T stay here.
Reviewed 15 hours ago

This was my first time staying at a Riu property and it will also be my last. While planning a trip to Costa Rica is definitely something you should do if considering it, my suggestion would be to do it at another hotel. The country itself is so beautiful and my family had a ton of fun going on excursions and meeting/speaking with locals who have so much to offer. But, this hotel is subpar at best compared to other all-inclusive hotels and, particularly, we hated their dining options. If food is something you care for, do not stay at this property. Every breakfast and lunch is served at their buffet, which is fair at best. It’s doable, but definitely not worth the thousands of dollars you’ll likely be spending. There are several sit-down restaurants open for dinner aside from the buffet, but my family had trouble trying to eat at these places. Every one of these restaurants has a sign outside that says they open at 6PM. You cannot make reservations beforehand and we were told (by approximately 6:30PM) that unless we had waited on line starting at 5:00 PM, we will not get a table. In other words - unless you wait for an hour before the restaurant even opens, you have no chance of getting a table at any other point in the night. It is impossible to be on line an hour before these restaurants open if your family decides to plan any excursions. Because our family planned several excursions, we were stuck eating at the buffet each night with no option to get a table at the sit-down restaurants. We tried kindly asking the hosts/hostesses, restaurant managers and the front desk staff for assistance and we were told “there is nothing we can do” repeatedly, while seeing numerous open tables. We are sure that it is cheaper for the property to have their guests eat at the buffet instead of the restaurants and so, they were not helpful. We will not be staying here again. I will say that Costa Rica is an amazing, beautiful country worth visiting though and I do wish other travelers luck at other properties.

Rui Guanacasta
Reviewed 2 days ago

Just returned from a great holiday to Rui Guanacasta. Would highly recommend having a massage with Xiania on the beach. The weather was so hot so had to stay in the shade most of the time. Saw lots of animals and birds during our stay, the highlight being the howler monkeys feeding, oh and the racoons in the steak bar one evening. We had to keep reminding ourselves that these were wild animals in their natural habitat and not in a zoo/safari park.

Honest Review
Reviewed 2 days ago

Overall a pretty okay experience, rooms were kept great housekeeping was awesome the only exception to this was there was black mold in my shower and also my shower curtain had an extremely disgusting smell.The water temperature was not consistent and toilets didn't flush very well. The beds were extremely hard ever for me who likes a hard mattress and the pillows looked like they were for small children. "Speciality restaurants" were not so great Asian was the best one. The buffet overall was okay, nothing to brag about. Pool was great, water was too warm but that costa rica weather, no fault of the Riu. Pool side bar staff was not friendly, i would go so far as to say had an attitude. Inside the hotel the bar staff was great. Check in and check out was super easy. Lack of beach service for lounge chairs as well as drinks. There were also shops within the hotel property which had beautiful creations however a spray bottle of spa 50 sunblock is $40, this is totally unreasonable, and full on price gauging due to the lack of local shops there's nothing within 30 mins of the hotel. Everything in those shops were totally unreasonably priced. I have stayed at other Riu's and have never had this poor of an experience. While i would not go back to this particular Riu, I would try other locations down the road.

Fun times, needs improvement
Reviewed 2 days ago

We overall had a great week but were disappointed with the hotel considering the price we paid. We thought we were going to a 5 star hotel and I paid $2000 for this vacation. The grounds and the hotel themselves are pretty nice.. the rooms are a little old but its vacation so it's not a big deal. My negative points are the following:
- No room service
- No champagne, and the white wine is disgusting
- For some reason they make you pay for drinks at the casino and the disco
- The resort is pretty much smoke free including your balconies...
- midnight snacks are basically a fridge of hotdogs that you need to heat in the oven
- The curtains in the room are not black out so you get woken up by the sun very early
- The towels in the bathroom are very dated
- The disco is closed on sundays but the flyer says monday... it was confusing
- No face towels or hand towels in the room
- At night the sprinklers smell like sewer water which apparently it is

Positive points:
- The pool bar staff is amazing
- The food is pretty good everywhere
- The pool party they have on wednesday is great!
- The shows at night are good, the dancers are very talented
- They have live music every night and the band is very good

Overall we had a great week, it was a younger crowd and we partied, met alot of great people. I would recommend this resort if you are looking for a fun time, just don't expect anything too fancy here.

Beautiful Grounds, nice staff, rooms tired, poor wine, and food below expectations.
Reviewed 3 days ago

We stayed at the Riu for 3 nights, to move closer to the airport from our Tamarindo Condo because we flew out early. The hotel itself is older but well cared for, and the grounds very beautiful. The rooms are tired, the mini bar lacking snacks, re-stocked only every 2 days, warm fridge, and a 'Disco' hard liquor brand. I don't think we touched ours. The rooms also have the smallest pillows
I have ever seen. The food at the restaurants for supper was basic, and their restaurants below expectations. Their Chinese restaurant is essentially a chinese food buffet. Also, if you like wine, don't stay here. Their red wine reminded me of raisin water, and I wasn't aware of an upgrade package. The resort does not have room service, and we were at the mercy of the airport for breakfast when we left, as they didn't have food to eat before our early morning flight. Not even a banana to take the night before. Luckily, the airport is great and we had a great breakfast there. The staff was very hard working, and you have the zip line and zoo next door, which was amazing. Overall, we missed our Tamarindo condo, where we could cook our own delicious meals, drink good wine, and sleep on normal sized pillows.