4.0
Very Good 7477 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Hotel Riu Guanacaste – All Inclusive in El Ocotal, you’ll be on the beach and close to Ocotal Beach. This 4-star resort is within the vicinity of Haras del Mar Equestrian Center and Coco Beach.

Rooms

Make yourself at home in one of the 701 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages and facials. Before a night out at the casino, the 3 outdoor swimming pools are a perfect way to relax and recharge. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the resort’s 5 restaurants. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Hotel Riu Guanacaste – All Inclusive
Sardinal de Carrillo
El Ocotal, Costa Rica

Reviews

4.0 Very Good 7477 Reviews
Birthday trip
Reviewed 14 hours ago

We got there on a Saturday, September 29th close to midnight. They don’t have a valet parking so you have to unload your luggage and then park the car. Since we drove for four hours to get there we were starving and ate nachos at the sports bar that it’s open 24/7. The next morning after breakfast we went to the beach where the gardeners were ripping off some coconuts from the palm trees and nicely gave us one. The next day it was my birthday and they send me a note to my room with a plate full of fresh fruit. The waiter at the main restaurant surprised me with a specially decorated table for me and a cake after dinner. The rest of the week we spent it going around to park and volcanoes, enjoying Costa Rica to the max. Pura Vida!

All inclusive hotel ! Love it
Reviewed 21 hours ago

Almost everything was good just the Check In process was not smooth, we had some troubles in fact , we asked for an upgrade to RIU palace , and the staff said yes at the beginning and after 10 minutes waiting when we were all ready to go to the RIU palace next door they told us that they don’t have rooms available that we have to wait til next day. ( why say yes and make us wait and then tell us no...)

Many type of cuisine all you can eat, breakfast, lunch, dinner ! Tea time , everything , even at the private beach ! Gained a lot of weight leaving this paradise !

Some of the dishes were different , and also you have many choices of restaurants too, so you won’t get bored with the food there for at least 3 nights I guess !

Didn’t see many bugs here , swimming pool was fun, private beach even better , parties every night ! Casinos so so, not many people.

Wifi was good ! Wish they could cover even the beach !

Overall we had a really pleasant stay here !

Rude overnight staff in lobby reception asked for a bribe to call a taxi
Reviewed 3 days ago

Our friend had paid for his shuttle from the airport and back to the airport neither arrived to pick him up.

This morning at 5 AM when his shuttle failed to show, he asked the reception attendant if the shuttle driver is late, the attendant was rude and dismissive and pretended not to speak English.

He asked for him to help call a cab because he would miss his flight - after half an hour of waiting and no cab came he went back to ask if the taxi was on its way, the attendant said to him “if you want me to call a cab you have to pay me” how crazy is that?

At 6am my boyfriend had to get up and drive our friend to the airport. Luckily we had a rental car, because you cannot depend on that overnight reception attendant.

We the went on to find out that he was not only rude to our friend, but also my boyfriends father and family that all left in the early morning hours.

Shame
Reviewed 6 days ago

Currently waiting for room move as out toilet does not work. Requested ground floor got 4th! Show is so loud sleep is not going to happen. Check in was great now i know why. Sunwing rep "Smiley" great on way. Now still not getting requested floor! TRAVEL ALL DAY and now waiting for a working room. Horrible! Hoping rest of week is better. This us RIU where is the standard!!!!!

Third Time at The RIU
Reviewed 1 week ago

We had been to the RIU the 1st year it opened and RIU Palace 2 years ago, so there were already some expectations in place. We booked our room thru Expedia and paid over $100US extra for an oceanfront room. Upon arrival we were told we had booked a garden room and only requested an oceanfront room. After some back and forth we paid an additional $30US for the oceanfront room and off we went. The room was very nice, we were on the 4th floor and really all rooms below us had no ocean view because the palm trees are so tall. The mini bar was empty and when they filled it within the hour there was NO Imperial Beer. Imperial is the National Beer of Costa Rica and is served at every place in Costa Rica that serves beer except the RIU. They even have it at the RIU Palace next door. When we stayed at the Palace we were allowed to go on the RIU property. But staying at the RIU you are not allowed on the Palace property. Imperial is served on draft but the cans and bottles are much better. We met Erika on the beach and booked an ATV tour thru him. I recommend him for ALL your tour needs. We got a massage down on the beach past the RIU Palace for $30US that was to die for. They are not affiliated with either Hotel, but there massage is great. The food quality seemed to increase dramatically, there is no dress code for the restaurants and no reservations were required, all great improvements. We left our maid about $5US each day as she did a terrific job taking care of the room. Twice she saw us in the hallway, hugged us and thanked us for visiting her country. Since we had a car there and knew our way around we went Beach hopping one day. Costa Rica has many nice beaches. We also booked a fishing trip with Robert at crfishon.com, we booked that about a month prior to the vacation. I highly recommend him. The grounds were kept very nice but I think the Ticos have just discovered power lawn tools and they are struggling a bit with how to operate them. There was some Top Shelf liquor at some of the bars but it was very limited. I drank dark rum and coke and always asked for a double and then when they delivered it I asked for a floater on top. $5US tip also goes a long way at the bar but not requited. The kitchen staff cooked our Mahi that we caught fishing and it was to die for. It was so good I tipped the cook $10US. Overall I still highly recommend the Hotel. If they had the Imperial Beer in the can or bottle it would have been a perfect vacation. Additional note there were alot of young children at the resort. Also Bedding at the resort was exceptional.