4.5
Very Good 579 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • TripAdvisor's top-ranked hotel in Playa de Palma, with breakfast, sea-view options and moreFinding Zen at the tranquil Ona Spa and using your spa voucher on a relaxing aromatherapy massage
  • That unbeatable location, right on the beachfront of Playa de Palma
  • The hotel's fantastic seafront restaurants, where you can sample the local tapas – plus pintxos, on the house

What To Know

  • Leave the kids (under 18) at home; this is an adults-only hotel
  • Not all guestrooms have sea views
  • The spa has a solarium, Turkish pool and sauna

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A sumptuous stay at an adults-only five-star in the Balearic Islands, including breakfast, welcome treats, a spa voucher and sea-view and suite options

Location

With a stay at Pure Salt Garonda – Adults Only in Playa de Palma (Las Maravillas), you’ll be minutes from El Arenal Beach and close to La Porciuncula Church. This 5-star hotel is within close proximity of Palma Aquarium and Port of El Arenal.

Rooms

Make yourself at home in one of the 149 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a health club, an outdoor pool, and an indoor pool. Additional amenities at this Mediterranean hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 8 AM to 11 AM for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

How to Get There

Pure Salt Garonda – Adults Only
Calle Mar Negra 2
Playa de Palma, 07610 Spain

Reviews

4.5 Very Good 579 Reviews
$ Night get away did the job
Reviewed 3 days ago

Came here for a few days with my partner to get away from the UK. The Hotel was extremely good at delivering on their promise. Good food and great customer service. The swimming pool was really cold, however I was told from an environmental position - its no good to heat water and let that same heat evaporate. Whats great to know is that this is possibly the only real 5 star hotel , and its right next to the sea. All in all an enjoyable stay I would really recommend this Hotel

The perfect stay!
Reviewed 4 days ago

Excellent service, nice room, nice pool area. We are very pleased with our stay! We got a great rooom with a nice view towards the ocean and the pool.
Lot´s of Germans at the hotel, but it did not bother us from Sweden.
Beautiful to take a run och walk by the promenade. We will visit this place again.

Good stay
Reviewed 5 days ago

We just had the normal double room with sea view and it was lovely. The breakfast is excellent. I don’t understand why the drinks at the pool are more expensive (10-12€) than in the restaurant below. But they have good lunch deals at the pool restaurant. My friend had a massage with the Rumanian lady and she raved about it how good it was. I found the price of the massage too expensive. Very convenient to have an inside pool and sauna during rainy days. All in all it was a nice stay but I wouldn’t call it a 5* luxury hotel. I’m looking forward to try The Residence which is being built almost next door when it will be finished next year.

Good hotel but needs to improve to be 5 star
Reviewed 2 weeks ago

Overall we have enjoyed our stay, the hotel looks really nice from outside and well decorated on the inside. We had a very nice welcoming check in, we were offered an upgarde to the junior suite but declined as the price offered did not attract us. Our room 222, offered us a partial sea view, which was better that I was expecting, the view was pretty good with a balcony. The welcome drink and snack was also a nice touch.
Indeed you can not control the temperature in the room but pleased to say that the room was kept at about 22.5 C so it was Ok.
Breakfast was good too and you can have cava which was another nice touch.
We had a few treatments at the SPA, facilities are good and the staff very friendly and professional. Estefania made me feel really relaxed. There were 2 ladies at some point in the jacuzzi that seemed to be quite loud but this was a big deal for us.
We hired the e-bikes, this was great returning back to the hotel.
All our requests were looked into quickly and efficiently and this is was very well appreciated.
I forgot my phone outside in the pool area and this was returned to reception so that's really nice.
Hotel booked us taxi for our early departure. Very efficient check out, that offered us coffee whole waiting for the taxi.

Things to improve:
There was a bad / drain smell coming from the shower, we informed reception two times and they tried to fix it, but this only lasted temporarily. This must be fixed properly for room 222 as it could get worse. It was not very bad as we didn't feel like we had to change rooms but for a 5star hotel this is not acceptable.

Toilet was moving, this was properly fixed.

On our first day, there was no water in the room or given later.

The earl grey teabags were not replaced (but housekeeping came up quickly).

The Mikel & Pintxo service was really slow but the food was good.

Because of the above, right now this is a good 4 star hotel, but if it improves it could be 5 star.
I would fully recommend if the drain smells are properly fixed.

It was the worst 5star hotel that I have never been before
Reviewed 3 weeks ago

They said if you pay more 30euros per night we can give you more good and high floor. So I asked her which room is better? She said this room is much better. So we agreed that, and of course we excited more good room. And we got just 4th floor as same room condition. Rihgt side was under construction and no sun and cold. Are you kidding me?

You have to pay for 1 floor 15euro. What’s the standard for that? I had never heard on booking.com or your website or information from reception.

This is not high season and I could see you have empty rooms a lot. About this case,I wrote as below. (Because I paid basic plan but we got room upgrade withou any charge in other hotel. 4 star but everythig was good than garonda)So I got big disapointment and I asked to change the room which had sunny.

And speak of water, every night made gave us 2 bottles of water without any information. We did’nt know that we have to pay. And they charged!

About bath room, it had some machine and structure problems so I should see water on the floor every night.

Everynight we had not enough amenity so when I asked to reception he just hung up the phone without any thanks or sorry. I wanted to ask him. are you a part timer?

After check out, we moved 3 star hotel. The breakfast was almost same. :)

And now!( most important) I’m in 4 star hotel near pure salt garonda.
I booked most cheepeast plan, and I had experience from garonda for good room we had to pay lots of money. So we did’nt expected anyting. But they gave us very suprised thing. We got room upgrade as see front view!! We didnt ask anything. But they gave us. And breakfast was so nice. I thougt that every hotels breakfast are worst than garonda. But it was wrong. It was much better. amanitys are perfect.
Why you want pay more at garonda? There are a lot of good hotels in majorka. Please check the reviews.

I really want to ask them, give me back my money and time for our marrige anniversary.
And change your hotel name to “we need pure salt (foolish money) garonda(not) luxury (3.5 star) hotel.