The Westin Dawn Beach Resort & Spa, St. Maarten
- Free WiFi
- Kids Club
- Parking On Site
With a stay at The Westin Dawn Beach Resort & Spa, St. Maarten in Oyster Pond (Oyster Pond), you’ll be minutes from Dawn Beach and close to Guana Bay Beach. This 4-star resort is within close proximity of Butterfly Farm and Coconut Grove Beach.
Make yourself at home in one of the 317 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with a visit to the spa, which offers massages and body treatments. Gambling sorts can try their luck at the casino, while others may prefer a health club or an outdoor pool. This resort also features complimentary wireless Internet access, concierge services, and supervised childcare/activities.
Food & Drink
Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.
How to Get There
What an incredible vacation... with one exception
I'll begin by saying that I spend anywhere from 50-80 nights a year in a hotel. 50 nights at a Starwood property and another 30 between Marriott, Hilton, Melia etc.
When I booked this trip, I was looking for a smoke free resort where I could spend a week eating healthy, getting fit and truly relaxing.
The trip was exactly that! The weather was perfect, you could sit by the pool listening to the sounds of the waves, the gym was well maintained and the food exquisite.
The property is extremely clean. The food is healthy and fresh. The staff are kind and attentive. They even have these great flags on the side of the pool chairs that indicate you would like to order food or beverages. The staff go above and beyond the call of duty to ensure their guests have a luxurious vacation! I've never been treated better by a hotel in all of my years.
I do wish they had higher quality tea and sold Evian.
Here is the one BUT....
On the 4th day, a family with 10 kids arrived at the pool. Within minutes they overrun the pool. Running between lounge chairs, jumping off the edge, screaming, throwing balls. Multiple couples got up and moved .... the kids followed. Had this family been here for the duration of my trip it certainly would have ruined the tranquility I came for.
The Westin could certainly benefit from having someone monitor the pool activity consistently to ensure children are being mindful and respectful of those around them and the property. At one point a family with children even brought out sidewalk chalk. There was a security person, but unfortunately just the one to cover the entire property.
Later on it was discovered that they were actually staying at a motel down the road and paid $25 to use the pool. This is insulting considering guests here pay $400 a night.
After checking out, getting to the airport and boarding the plane, the cargo loader drove into the plane creating a hole .....
Air Canada responded quickly and set us all up at the Westin for a night with food vouchers. A big Thank You to Air Canada for setting us up in a nice hotel and not a dodgy all inclusive.
Here's what I observed once getting back to the hotel:
- the Westin was organized and prepared for the 255 guests arriving all at one time on buses
- The line moved quickly
- The restaurants filled quickly and the time to eat was extended but by a reasonable amount of time.
- I was provided a room without a view, which was fine for the night but I will say it is certainly worth paying more for the ocean view. The room faced a parking lot
Great job by both Air Canada and Westin!
The weather forecast for the week indicated sun with rain every day. Initially I was very sad that it could potentially rain every day I was here. Other than one day where it was overcast and some light drizzle, the weather was perfect.
The hotel is very well maintained! They have workers who are like chameleons working behind the scenes to ensure the property maintains its standard. The only reason I saw them was because I woke up at 5:30am every day and would see them on my morning run.
If you find your room has a musty smell, it is most likely because the people before you left the balcony doors open. The hotel does take action quickly when this occurs and has blowers to get rid of the smell quickly.
We purchased 49 vacation weeks with a one week bonus week at the Dawn Beach Hotel. We are required to use that bonus week during 2019. The problem is the Hotel has not been rebuilt and may not be reopened until 2021, maybe even later. My wife and I were planning on using one of our vacation weeks at a Dawn Beach condo back to back with the bonus week in 2019. Obviously, that is impossible because of the damage caused by Hurricane Irma and delays in reconstruction of the resort.
We understand that. So, we started negotiating with representatives of Dawn Beach to see what they could offer to compensate us for having to cancel and delay our plans.
Basically, Dawn Beach is not able to perform its obligations under the contract that we entered with that company. We informed each Dawn Beach representative that we were passed around to that we just wanted what we were paying for, that we were not interested in purchasing any additional weeks or paying for fixed weeks or upgrading what we already have. We just wanted to know how they intended to compensate us for not being able to deliver under the contract. Instead, we got a high pressure sales pitch.
The compensation "offer" consisted of each representative trying to sell us something that we didn't want, upgrades that would cost us over ten thousand dollars. Dawn Beach cannot deliver under our current contract and will not compensate us for inconvenience, delays in our vacation plans and and related problems. But they have no problem with taking our money. Their answer to our situation: "Just give us more money ". NOT GOING TO HAPPEN!
V. McClain, Colorado
This hotel is on the Dutch side of the island on Dawn Beach. It is approximately 30 minutes from Princess Juliana International Airport. Our room was a simple yet modern with a side view of the beach. The hotel offers basic Wi-Fi for free on the property if you want the higher speed connection you will have to pay an extra fee to access it. The beach is clean with plenty of lounge chairs. The staff was attentive, offered personalized service, and they were always friendly.
The food served at the restaurants offers an excellent variety, and it was tasty. We suggest you rent a car so that you can venture out onto the French side of the island. We found that side to be livelier. The biggest con of this property was the Time Share trap, although we said “no” several times they refused to accept that answer and we found ourselves dodging them constantly.
The resort is a little difficult to get to the airport ( the roads are bad) , but once you are there, I found little reason to leave. The restaurant is good bars are excellent, including a swim-in pool bar. The staff is very friendly and the views are excellent, although water is rougher than some other resort. I found the views of the outstanding and very relaxing. There are several other outstanding restaurants in Oyster Pond that you can actually walk to along the beach. If you don't mind stepping out of the water as some segments are still undeveloped.
We arrived in St Maarten on 9/2/17, were mesmerized by the beautiful teal water and sunny skies as we landed by airplane. We obtained a rental car (definitely recommended on this island) and drove to the Dawn Beach Club on the Dutch Atlantic side of the island. At the Dawn Beach Club, we had a 3 bedroom timeshare unit reserved for our party of 6. My husband & I traveled with my parents and my Mom's sister & her husband. The buildings sat on the hillside, located on the same property as the Westin Dawn Beach Resort, and shared amenities. The 3 bedroom unit was spectacular, with beautiful views of the Atlantic Ocean!
The next day we learned that what was a Tropical Storm, was now a Hurricane, growing in size and heading more south towards St Maarten. We had a Breakfast meeting with Glenny who gave us lots of tips on how to prepare (she went above & beyond!) She even let us follow her by car to find one the Islands few large grocery stores. Flights were scarce to "get off the island" so we knew we had to prepare. We bought lots of bottled water, non-perishables and flashlights. We didn't get to experience a lot of the island d/t preparations and so much traffic as everyone else was scurrying to buy things.
On Tuesday 9/5, the Westin Dawn Beach Resort offered to move us into the Hotel portion as they had a generator and building would be safer. Since we were a party of 6 and some members had health issues, the Westin gave us the Presidential Suite so that we could all be together! This evening, with the approaching powerful storm, The Westin Dawn prepared a wonderful meal, free of charge, for all the guests staying at the resort! We were told by Management that the storm was to hit in the wee hours of the morning. When the intensity magnified, they would come around, knock on everyone's door, and have us evacuate our rooms and move to a centralized middle meeting room or stairwell.
On Wed 9/6, around 4-5 am, the powerful Hurricane was pounding on the shores and blowing fierce winds. The loud whistling winds woke us up; you could hear the inner hallway doors rattling it was so loud! We soon heard a knock on the door and were evacuated to an inner board meeting room. We had power at 1st, but soon lost the generator and all power. There were many families crammed into this meeting room, it was dark, hot and scary. We could feel the walls vibrating behind us! A few small battery powered lanterns gave us light.
The Hotel staff was simply amazing! During the thick of the storm, they all remained calm! They served us pastries, coffee & juice for breakfast and sub sandwiches, chips and plenty of bottled water for lunch. We were in this small room for over 6 hours! After the storm ended, there was great devastation to the entire Island! The Hotel took a huge beating, had water flooding the floors, no electricity, no air conditioning, no elevators, barely any running water which eventually ran out. The rooms closest to the beach were destroyed, as well as the Timeshare units on the hillside, where we were 1st staying. We were very fortunate that the Westin staff moved us to the Hotel! The staff continued to serve us FREE, 3 HOT MEALS A DAY and plenty to drink. They heated everything by gas power! The Management frequently updated everyone, either by posting messages in the lobby or by word of mouth as they frequently walked through the wet, dark halls.
I have never been anywhere where I experienced such caring staff members! I wish I could remember all their names! My heart broke for several staff's families, who continued to serve, while they lost everything that they owned (however they were all safe!!) We truly appreciated Dan Szydlowski, the Regional Manager! He was clearly visible for days, and updated us on evacuation as soon as he heard anything. On Sat 3/9, we were finally evacuated by US Military Aircraft and flown to San Juan, PR, as Hurricane Jose was approaching St Maarten that evening! Prior to our rescue, Dan gave us his business card and told us to notify him when we are home safe! He physically stayed at the resort until all the guests were rescued then was rescued to San Juan just like everyone else! I emailed him after we arrived home and left our phone #. That same day, we received a personal call from Dan! He even remembered us personally & the rooms that we were staying in!
We never felt abandoned at all! The staff was clearly visible and so kind! As we stood in long lines waiting to board the rescue planes, we heard from many other people staying at other resorts/hotels who simply were abandoned! They had not eaten for days!
Though this hotel is currently rebuilding entirely, I would highly recommend staying here after reopening!