Marival Resort & Suites Nuevo Vallarta All Inclusive
- Kids Club
- Parking On Site
When you stay at Marival Resort & Suites Nuevo Vallarta All Inclusive in Nuevo Vallarta, you’ll be on the beach and convenient to El Cora Crocodile Sanctuary and Paradise Plaza Shopping Center. This 4-star hotel is within close proximity of Vallarta Adventures and Plaza Lago Real Shopping Center.
Make yourself at home in one of the 495 air-conditioned guestrooms. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Pamper yourself with onsite massages and body treatments. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Food & Drink
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the hotel’s 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
How to Get There
Fantastic visit. When we walked through the door Acxel greeted us and his enthusiasm and humour while giving us the rundown of the the resort were a great start to our visit. The beaches and pools were refreshing and clean and all the staff were super friendly and helpful including Josefina at the lobby bar. She was very attentive and friendly and even recommended to us the Ollitas Tequila after we downed some shots of it. Overall great time the one small downside was that some events weren't advertised and we only found out about them through random talks with hotel staff.
First impression was very poor. Couches in the reception area are dirty, stained, and some have cigarette burns. Also, not sure why a 'salesperson' needs to hand the wristbands when the reception clerk can easily provide.
The reception desk assigned us to a room in The Club building, which apparently was built in 1980 without an elevator. The rooms in this Club building are less than desirable (old, in need of a remodel, and probably worse than a 'per hour' motel room). We had to go back to the reception area to complain about it, so we spent one night in the Club building and were reassigned to a floor in one of the main towers (14xx). The new room was more like what we saw on the internet, good air conditioning and more modern.
Noticed that the beer options were limited to Modelo Especial and Negra Modelo, but the options were more varied for 'club members' (i.e. timeshare). We were told that there is an exclusive contract with Modelo, reason why they only serve the 2 types of beer to the general population. Makes no sense to be in Mexico and only have options to 2 Mexican beers.
Restaurants were decent, 2 of 4 provided excellent service, while the other 2 appeared to be short-staffed, or had newbies working. Nonetheless, staff works very hard to accommodate and provide good service. Special recognition to Rene at Pergola and Jose at Amalfi.
Buffet areas: Casa Bella is a bit chaotic, especially during dinner. Food would often run out, and it took a while to replenish. Pergola, was a better choice for breakfast as it was a smaller place and we received better attention and service. Food quality was not bad, and there were varied choices available.
Bar service was not bad. Special recognition to Jorge, Josefina, and Judith in the Volare lounge, and Alejandro, Carlos, and Bertha in the pool area.
So, we've stayed at another all-inclusive in Nuevo Vallarta and Marival has some upgrading to do facility-wise, beer-options, and overall standard. The Club building should be closed or improved immediately. Not sure that I would stay here again, unless knowing that improvements have been made.
Enjoy the global concept that Marival provides thinking in you and and your family. All year, all seasons the qualified and experts employees are focused you enjoy full Time. Meals, climate, swimming pools,spa,kid club ir membership are Theresa. Come AND enjoy.
We stayed at the resort and Saul Daiia who was working at the lobby’s bar was very accommodating! He was personable and offered us shots and snacks! I loved the experience! And would definitely come back. Saul was our favorite bartender!
Just now got home from a week at Marival.
The good -
The room was amazing! We had a two bedroom suite, oceanfront. We were up high on the 5th floor and had an unobstructed 180 degree ocean view. It was basically two hotel rooms with a living room in the middle. Couldn't be happier about the room.
The staff were amazing. We only had one waiter who seemed to be a bit annoyed or off or whatever. No big deal, anyone can have a bad day. But 99% of the staff were amazing.
There were lots of water activities at the pool and the staff got people involved and it was very entertaining. The shows at night were great too.
The bad and the ugly -
Not really too much here but a few things that were annoying. My wife went to a scheduled yoga class and she was the only one there. She loves yoga so it was all good. The next day she was the only one there again but this time the instructor (same guy) decided he wouldn't do the class since she was the only one that showed up.
A ping pong tournament was on the schedule one day and I love ping pong. I showed up with some family members but no staff seemed to know about it. Oh well, we decided to play ping pong anyway. Well there was only one dead ping pong ball. Seriously? That was disappointing.
They provide free boogie boards and kayaks for the ocean but when the purple flag is out they won't let you use them. The purple flag means there is some ocean sea life danger (there were sting rays out) but no kayak? Why not? They would sell you a boogie board for $35 though. The purple flag was out for the first 5 days we were there. Seemed like they just didn't want to loan out the equipment. And yes, there were hundreds of people in the water on either side of the resort. The sting ray sting is something I don't want to experience but the lifeguard at the public beach next door told me it is only an issue in the morning. He said they never see anyone stung in the afternoon.
The resort will rent Jetskis but the cost was $60.00 per half hour. I literally walked 50 feet to the next resort and rented them for $35.00 per half hour. Marival - give your guests a break or at least don't gouge those that are paying for an all inclusive resort.
Some activities on the schedule are not free - Kids art and painting was $10.00 per child. The boomerang trampoline which looked so cool cost a small amount and then was only open 30 minutes a day so never even got a chance to do it :-(.
All in all we had a great week with family but there are some areas where the resort could improve. Still a solid 4 out of 5 in my opinion.