4.0
Very Good 5889 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

When you stay at Marival Resort & Suites Nuevo Vallarta All Inclusive in Nuevo Vallarta, you’ll be on the beach and convenient to El Cora Crocodile Sanctuary and Paradise Plaza Shopping Center. This 4-star hotel is within close proximity of Vallarta Adventures and Plaza Lago Real Shopping Center.

Rooms

Make yourself at home in one of the 495 air-conditioned guestrooms. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with onsite massages and body treatments. You’re sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Food & Drink

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel’s 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business & Travel Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

How to Get There

Marival Resort & Suites Nuevo Vallarta All Inclusive
Blvd. Nuevo Vallarta y Paseo Cocoteros
Nuevo Vallarta, 63735 Mexico

Reviews

Very dissapointing
luisinhotels

This is the second time I've stayed here, 1st time was 8 years ago and it was great, this time it was awful. I came here with my mum for a few days of leisure, when I made the reservation I specifically asked for two beds, not surprisingly they gave ua a room with a single king. We changed rooms and the second room was just disgusting: thr telephone didn't work, pillows smelled terrible, the AC made a very loud noise ans the closet had an almost unbearable smell. So we asked to change rooms for a third time. Finally this last room was ok although the pillows still smelled horribly.

We arrived around 3ish and check-in is at 4pm...yes...4pm (check-out at 11 am btw). As some may know, this hotel has several thematic restaurants but you have to make reservations a few days in advance. Well, the reservations desk only opens from 8 to 3 so by the time we checked-in, said desk was closed. So next day we went to reserve in the morning and not surprisingly all but one restaurants were fully booked.

You should know that this hotel has two sections, one for "members" or certain kind of guests where rooms have been recently furnished and where I'm guessing the sheets and pillows don't smell (this area is close right by the reception desk) and there's another building which is quite old and unkept, even the chairs and tables from balconies are different.

To close on the bad things, the staff at reception (which is a bit far away from the building we were staying at) are quite ill informed about the hotel's schedule and activities they gave us wrong directions and schedules to restaurants and night-shows. They're attentive but not prepared or informed.

On the bright side the food and drinks are good, staff in the restaurants are great and warm and the beach concierges are always around and ready to help.

All in all, our vacation was a mediocre experience and for the rate they charged us it is so NOT WORTH THE MONEY. I sincerely don't know how they're able to sell time-sharing memberships with such bad attention to detail.

If you decide to stay here, which I don't recommend, I hope your experience was better than ours.

Really Good Time ... and I’m coming back
CdnQuest

My son and I and my brother and his wife all came to the resort for a fishing and relax on the beach type vacation.

We really enjoyed this place. Clean. Safe. Friendly. And probably the best food I’ve found in 5 stays in PVR. The rooms were well maintained. Cleaned well. Our view was out to the pool and then to the ocean off to the side. Loved it.

The one downside is that the mini fridge is really disappointing and a weak effort in my opinion. A few cans of pop, no beer, and no bottled water. When I asked for it to be properly stocked I was told this was intentional and that I should use room service (for a fee). I think it’s a huge mistake on the hotels part. I like to have bottled water to be safe and I like a beer on my balcony at night. But the hotel has a different idea.

The staff was really friendly everywhere. Special thank you to Angel in the main lobby and Jose in the Italian Restaurant for being entertaining and giving great service.

Beach was great. Good sand. You can walk out a long ways on a sandy bottom that drops very gradually.

Pool was nice and warm. Clean with enough chairs. (But this was a slow period).

My 12 yr old ran around and I felt safe letting him roam.

The other downside besides the minibar was the front end push you get for the timeshare presentation stuff. Not cool. Be bold ask right away “is this about time share?”. If they say yes then say you’re not interested and end it. Nothing bad happens to you and it’s not a loss unless you really want a timeshare.

Over all had a great time and really enjoyed the whole resort and the people. All ready booked a return trip.

Ps. Canadians will like this place.

RCI Timeshare Exchange
jeffs202

We stayed in Room 227 at Marival Emotions as a RCI timeshare exchange during the time period of October 19 – 26, 2019.
Prior to our arrival, we read on TripAdvisor that we contact the resort five to seven days prior to arrival to secure dinner reservations at the restaurants. We followed the instructions and were only told on the day before arrival that some of the reservations were made as requested and that the steakhouse was closed for the week. We also mentioned that one member of our party was celebrating a birthday during our stay. The first evening, we went to the buffet for dinner and it was fine. The next morning, we went to pick up our dinner reservations card and noticed that there was no reservation for that evening (Sunday). So, we requested and received a reservation for the Mediterranean restaurant. My last question before leaving the reservationist was, is there a dress code? The answer was no. Well, upon arrival at the restaurant that evening, we were told that men cannot be admitted with open toe sandals. Explaining that we did inquire about a dress code and were told that there was none, the maître d talked to a manager that let us in. The food was okay, the service was good.
Men, beware, no open toe sandals allowed in the restaurants!
The following day, we had dinner reservations for Almafi, the Italian restaurant. Prior to leaving for dinner, we received a telephone call from Diane asking if we needed additional dinner reservations for the week. Advising her we did not, I told her about the embarrassing experience we had the night before with not being told about the dress code. I also explained to her that I felt pretty sure that the person I exchanged emails about dinner reservations, did nothing for the birthday we were celebrating that day. She apologized numerous times about not being given accurate information and assured me that the birthday would be acknowledged.
Off we go to the Italian restaurant (in our tennis shoes) to have dinner and celebrate a birthday. What a difference a day makes! From our greeting from Christian to our waiter, Jose Garcio Niko (and his partner, sorry cannot remember his name), it was a night to remember. Amazing food, outstanding service and we truly felt special. As a result of this experience, we returned on Thursday evening and it was another great evening. We hope that the management of the resort, truly value these employees as they went above and beyond to make our dinners memorable.
The buffets were good for breakfast and lunch (Thanks Cruz!).
Our room was kept clean by the housekeeping staff and the two bedroom unit was spacious for the four of us. The location was great, the view was amazing and close to everything.
The majority of the employees were very pleasant and accommodating. Consistent answers could not be obtained from employees as to where we could and could not go with our purple (RCI) bracelets. Maybe at check-in, a handout would help?
One person in our group wanted to play a round of golf and started out at the RCI desk to find out where they needed to go to reserve a tee time. Well, after being sent to three additional areas within the resort, they gave up and came back to the pool very disappointed.
Overall, the resort is somewhere between good and great. We had a very relaxing time, had some wonderful meals, met some fantastic staff members and enjoyed our trip.