Gaylord National Resort & Convention Center
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Gaylord National Resort & Convention Center in Oxon Hill (National Harbor), you’ll be close to Tanger Outlets and George Washington Masonic National Memorial. This 4-star resort is within close proximity of Athenaeum and Market Square.
Make yourself at home in one of the 2000 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Spa, Wellness & Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a nightclub, a health club, and an indoor pool. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 10 mi.
Food & Drink
Grab a bite to eat at one of the resort’s dining establishments, which include 3 restaurants and a coffee shop/café. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Business & Travel Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Oxon Hill? This resort has 546,889 square feet (51 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
How to Get There
My husband and I just stayed at the Gaylord in National Harbor for four nights while he attended a conference. The Gaylord demands a hefty nightly rate partly attributed to its reputation for fantastic accommodations. Unfortunately this property falls short of that. The property boosts a two acre indoor air conditioned atrium with what is easiest to explain as a made up Disney type village. Little shops and restaurants dot the floor plan and offer many things to get you through a rainy afternoon but few of them offer any decent value . The restaurants are all ok but expensive. The breakfast buffet is $26 for a very basic spread. The coffee shop offers large coffees for 8$ the clothing stores have some cute souvenirs and some clothing but the cost is astronomical even for a resort.
While all of that seems ok as it does interest some people, the pool and the room is where things really fall down. The pool is indoors, river side, which seems great except it is soo far back from the river and set amongst so much landscaping you can’t see the river. The doors to the indoor pool open on to a patio packed absolutely full of lounge chairs (some are head to toe with only 8 inches in between). It is absolutely ridiculous. The excessive vegetation and water features that surround it create the perfect environment for mosquitoes... that was the worst as I fell asleep for a bit and woke with many huge welts from bites that looked great in my dinner dress!!! It was hot outside and still high season but the pool bar was closed the entire time I was there.
As for the room, it was spacious and clean when we arrived . The bathroom has no door to the sink area which is not very thoughtful in a conference hotel that more then likely has tag along spouses that sleep In ( like me!) the bath/ shower is an old school tub which is fine but just extremely outdated and not up to a standard for a room with a discounted rate of $370 per night . Also the water is very difficult to regulate the temperature of. Burning hot/ freezing cold, fast swings that make it difficult to take a nice shower. And NO robe . I don’t have to have a robe, but the Marriott Bonvoy portfolio has Westin Hotels in it and they are less expensive in the National Harbor and they have robes and lovely showers....The bed was comfortable the view was terrible. There is always a part of the hotel that has less then great views but this was a bad view. Overlooking a building top that they had tried to grow grass on, but obviously they gave up so it was a dirt pit with a single exposed sprinkler line. A building top would have been far better .
House keeping was not as I would expect for a property of this caliber. Normally if you use something they put it away for you . Things like ironing boards and hairdryers just left out. Now I used them and didn’t put them away, but it’s just a difference from a nicer property’s standard and the price implies this is a nicer property.
Worst offender in my opinion, the absolutely wasteful and awful in-room coffee . The coffee is terrible.... I mean terrible. And the cream sugar etc come
In this prepackaged condiment kit that ignores all environmental concerns. I want one package of sugar and have to tear into this whole cardboard kit that then gets thrown away and who knows if the other sugar, two creamers, two swizzle sticks and two artificial sweeteners get reused ... maybe? Maybe not.
All and all just not a value for the money. As you’ll see it is rated 5 out of 5 hotels in the harbor, I must not be alone
On Saturday 9/7/19 my girlfriend and I stayed at the Gaylord. We enjoyed dancing at there night club Pose until 130am. 10 mins after arriving back to our room, 3 men on 3 separate attempts tried to get into our room. The first time I thought it was an accident. I told the guys thru the peephole “wrong door”
The second time I repeated “wrong door” but became more concerned. This time I stayed at the door and less then a minute later the last guy returned. I opened the door and told him politely stop trying our door. You have the wrong door. He got angry at me, screamed racial obscenities just as his friend came and moved him along. I shut the door and had my hysterical girlfriend call security, while I called the police. The police from outside the building arrived to our unit before security did. Building security arrived 10 mins later after the call and 5 mins after the police came and went. We checked out promptly after telling the staff how extremely disappointed we were.
We were assured by the assistant front desk manager ALL of our charges would be reversed. Two days later this still hasn’t happened and he can’t be reached by phone despite calling several times and leaving messages and emails.
Don’t stay here. Go elsewhere. Plenty of smaller hotels in the area that can be covered better by security
I have always had a wonderful stay here. The rooms are clean and modern. The hotel is huge and is in a great location. Many restaurants and shops within walking distance. Beautiful views of the river.