The St. Regis Mumbai
What We Love
- Serene 10th-floor outdoor pool to escape the chaos of the city
- Massages and facials by expert therapists at Shangri-La’s signature Chi, The Spa
- Excellent array of Asian dishes served at on-site restaurant, Seven
What To Know
- Opened on December 19, 2012
- Only one all-day restaurant (Seven) is currently available
- Located above Mumbai’s swankiest mall, complete with dining and shopping options, but a 30-minute drive from popular tourist attractions
- The surrounding area can be noisy at night
- Free WiFi
- Handicap Accessible
- Kids Club
- Parking On Site
Dressed in beige marble and dark brown wood, with mustard and silver accents, the Shangri-La Mumbai offers a refined take on Asian modernity. Spire-topped lamps in the bedrooms and hanging silver lanterns in the lobby add a mystical touch, and patterns abound as the brand’s signature motif appears on the marble floors and as lattice screen paneling in the hotel corridors. The lobby greets visitors with lavish flower bouquets, a sweeping marble staircase and two massive silver-framed mirrors, each filled with alcoves that house 20 chandeliers.
Bed and Bath
The residential lobbies and bedrooms are more sedate, carpeted in shades of gray and mustard and wallpapered in gray silk. Floor-to-ceiling windows offer expansive views of Mumbai, and the rooms comfortably house kingsize beds, desks, small love seats and coffee tables topped with fresh fruit. The supportive mattresses, goosedown pillows and free WiFi make lounging easy (though the lack of bedside electrical outlets is disappointing), and the open-plan bathrooms (with tubs) feel airy and spacious. Framed panels of Rajasthani tikri work decorate the walls, and in the bathrooms, touches of Indian luxury shine through in the etched mirrors and ornate tissue boxes.
Highlights at Seven, the buffet-style restaurant, include sushi, steamed dim sum and fresh Asian soups. There is a special kids menu as well as freshly spun cotton candy for dessert, while such Asian options as congee and South Indian fare appear at breakfast. Spend the morning reclining on one of the deck loungers beside the tranquil tree-lined pool, an oasis of calm that is a rarity in Mumbai. Gaze out over the city from the sunny gym, then indulge in a massage at Chi, The Spa. The lounge bar, Ekayana, caters to business more than pleasure, but the live piano music makes it a pleasant stop. And Li Bai, a Chinese-inspired bar served potent cocktails from a multilevel cellar.
How to Get There
I had a flawless stay at St. Regis, Mumbai. Right from cordial Sikh man at Check-in to Meera escorting us to our beautiful room on 31st floor , from Suman Semwal (Our St Regis Butler) making our stay smooth and even more comfortable to Pradeep for a smooth check out. No doubt, its a terrific property at a prime location, with wonderful views of the city and mesmerising infrastructure, but what makes St. Regis, Mumbai stand out is the display of professionalism and hospitality with a personal touch by people working here.
I'm sure that the stay I had was off, and as with any hotel, you cannot satisfy every customer - there is always a possibility of a bad day/jinxed stay! But everything that could have gone wrong with this hotel did - major disappointments: 1) 40 minutes for luggage delivery at 1am check-in 2) major fiasco at breakfast regarding which station to place a custom order at 3) temperature not cold enough in room, and couldn't adjust lower 4) being placed next to a room which was getting (noisily) renovated despite hotel being no where close to full 4) no recognition or benefits for Marriott Titanium status. I addressed my concerns and got an initial canned response. Once I clarified my issues I got a more personalised response, but once you've had issues like this there is no going back.. My only suggestion is to anyone planning to stay here, be prepared for kinks, and keep your expectations at a reasonable level as even though this is a STR, they aren't perfect!
Considering our only aim to visit Bombay was to go to Palladium mall, the location was ideal for us. The room impeccable. Clean and pretty. The one and only fault I could pick was that Water leaks out of the the shower enclosure, but I haven't seen any perfect shower enclosure anywhere till date. Staff are very cheerful. The butler service adds to the feel good factor. A special mention to Irshaad from 7 kitchens.. the forever smiling chef. The food is excellent. The breakfast spread is vast and the best I've eaten till date. The food at Mekong was outstanding.I'd definitely come back !