The Oberoi Mumbai
What We Love
- Sharp, newly redone decor featuring dark floors, walnut furniture and tall, silk-covered chairs
- Excellent Indian restaurant on-site, and also a fine Italian restaurant from Rome’s Hassler Hotel
- 24-hour spa in case you want a massage before bed
- The outdoor heated swimming pool
- Picture windows with sea views; you feel as if you’re on a ship
What To Know
- Prepare to go through airport-style security when entering the hotel
- New interior decor is up to the minute, but the architecture is very 1980s
- The hotel is in the city’s bustling and sometimes noisy business district
- WiFi is $22 a day
- Parking On Site
The Oberoi Mumbai was born again in April 2010, reopening with a top-to-bottom redesign after being damaged in the terrorist attacks of November 2008. The enormous lobby is stunning, with a gleaming white Grecian marble floor, ivory and forest-green silk sofas and a cherry-red grand piano, and there are plenty of touches that make the hotel just a bit more special, from the Oberoi Patisserie and Delicatesson to the female chauffeurs who will ferry you around in a fleet of Audi A8s.
Bed and Bath
The sleek decor continues upstairs in the hotel’s 73 suites and 214 guestrooms, which feature dark oak floors and walnut furniture in contemporary lines, and red or beige silk highback chairs with gold pillows. Punctuating it all are picture windows that frame the expansive Arabian Sea views. The walls are lined with brightly colored, specially commissioned oil paintings, the beds have leather-clad headboards in pale ivory, and there are hand-tufted rugs strewn on the floors. The bathrooms have glass walls, but there are electronically controlled roller blinds for privacy.
Guests can start their evening in the Champagne Lounge, enjoy some of the best Indian food in town at the restaurant Ziya or, if homesick for Western cuisine, stop in for some pasta at Vetro, a vivid room decorated with colored glass panels. The Italian menu at Vetro is supervised by the chefs at Rome’s Hassler Hotel. One of the best ways to finish an evening here is to go for a treatment at the spa, which, like most everything at the hotel, operates 24 hours a day. Have a massage, a honey and coconut milk wrap or a two-hour specialty ritual called the Mumbai Wave (a massage using heated lava shells followed by a thermal mud and water facial) — and then take the elevator directly to bed.
In the Area
You can shop ’til you drop in the immediate vicinity. For clothing, accessories, jewelry and housewares try the 100-year-old Bombay Store. Or if you’ve come to India for the cuisine, tour the Mahatma Jyotiba Phule Market (formerly known as Crawford Market); the Victorian building is famous for stalls selling every type of edible. Admire the Gateway of India, an 85-foot-tall basalt gate built to commemorate the 1911 visit of King George V (it was also the gate through which the British left, in 1947). Hop on a boat from here for the hourlong ride to the caves of Elephanta Island, which contain some remarkable sculptures of the Hindu gods. Back in Colaba, the seaside promenade of Marine Drive is right on the hotel’s doorstep and draws leisure seekers from all over Mumbai. Also worth checking out is the Dhobi Ghat, in Mahalaxmi, which is the largest open-air laundry in the world. It’s a colorful spectacle of row after row of concrete laundry pens.
How to Get There
Completely unprofessional behaviour and work attitude from the best hotel in hospitality. My name is Mr. Sarfaraz Attar recently stayed with The Oberoi Mumbai, I have been a regular guest, Recently I checked out of the hotel and I was handed over a bag during checkout by non other than hotel duty manager informing me the same belonged to my boss, I never claimed the luggage which was personally handed over to me by the hotel duty manager was mine This incident is deeply concerning the security of the hotel as no one from the hotel is aware of which luggage belonges to which guest only points out the mismanagement and unprofessional procedure of the hotel, as due to someone else fault and mistake my boss was inconvenienced and delayed to proceed to our destination. We were asked to wait for your car to arrive to unload the luggage at a point but since my boss was so concerned about someone else luggage we kept waiting to handover same to hotel personnel as they were continuously calling and irritating us with sole instructions to find a place and leave the luggage with unidentified hotel or person .
The hotel safety is not guaranteed. The hotel staff were irresponsible for their own guests' safety. I am deeply disappointed with
the hotel Oberoi mumbai's mis-management and so called irresponsible executive Manisha's behaviour as she must be held responsible for the loss of trust and unprofessional behaviour.
After the luggage was handed over safely my boss wanted to have guarantee from the hotel that nothing went missing from the luggage she personally called hotel to provide her with the luggage owners number but it was denied and later every concern in regards to the matter was on deaf ear of the OBEROI management.
we had a very bad experience with dinning facility at Fenix restaurant at The Oberoi Mumbai.
I was served food with plastic piece in it. When same was highlighted to the management, Is was assured investigation into the matter which is still happening and again no revert as usual as I have visited the hotel again after that incident in the restaurant.
This time also Ms. Natasha Mehta has promised revert on this irresponsible and ugly incident as she would do investigate the matter but no revert even I had stayed with the hotel after the incident happened. I have also written complaint about the same to higher authority but of no use.
So I thought to put it on trip advisor and booking.com review as this will have some impact on them.
Concluding the service is pathetic and below par and no one is interested if you complaint. Lacking personalise and top class service. Bad and worse..
Without sounding like I'm bragging as I know people have seen many more or every country in the world, I have however been lucky enough to have seen 89. That means from my backpackers years to the most recent Oberoi in Mumbai that's 100's of hotels. Albeit relative and with loads of fond memories to look back upon, Anupam and his team will literally blow you away with their hospitality, genuine service and endless welcomes and warmth.
As a travel specialist (I am honoured to be working in the industry) I have never ever been so blown away by a Hotel in my life. Every aspect was perfect, absolutely perfect. I like to keep my options open and swayed between various locations in Mumbai and Hotel brands. Sofitel, Taj, Leela etc. I am a big believer that what is meant to be will be and by chance my 4 night booking fell ultimately in the hands of the Oberoi. I thought being #1 on TA it had to be a pretty safe bet even though the elements of all these other hotels make them unique whether it is history or location.
I could name every staff member from our housekkeper to the friendly staff at Felix to our concierge, the front desk, the OMG spa, our wonderful drivers (I totally recommend the Executive Lounge level including transfers) as the hour drive from the airport is deluxe/comfortable in their white gloved "house car - Mercedes". Please do not let the drive prevent you from staying here as waking up to sea views and preparing for the evening across sunsets are stunning.
Oberoi is positioned on the best side of the peninsula, more quiet than Taj Palace and much more social along the waters edge with the locals gathering together to enjoy this space in time with families and friends. They even sang happy birthday to me when I shared one of my 8 birthday cakes, 4 from Oberoi during my Indian visit. It was so special. I visited one other hotel for Sunday brunch back to the airport and it was only $10 in an Uber, so peanuts to get around considering the overall sensational experience you will receive at the Oberoi.
What astounds me is that the GM Anupam is so accessible and down to earth, if ever you believe the saying a company's culture is driven from the top, Anupam has lead a wonderfully friendly team who cannot do enough for you. Congratulations Anupam (thank you and your team for everything) and for making my 50th birthday the most special ever.
If you are considering Oberoi and are questioning the $100-$300 more a night than other hotels then it is money very well spent - do not give it a second thought. I am hooked on the Oberoi brand and will find it hard to ever step down from the highs I still feel 1 week later back in Sydney. I would shout from the rooftop if I can how beautiful this experience has been in my life.
Ziya, quite simply the best Indian food that has graced my taste buds, thank you to your team and the rose petals on our table. So so special a night.
Until next time, from my heart x
We could not of asked for better at this hotel... from the room to the food. It's been wonderful...A ocean view is so worthwhile. All of our needs were taken care of..we even had someone knocking on the door to check if we needed anything. Wonderful
To Mr, Oberoi,
The stay at The Oberoi Mumbai was indeed wonderful. The General manager Mr. Anupam Dasgupta was kind and courteous and displayed true leadership qualities. The hotel runs flawlessly and service is top notch. The rooms are beautifully planned and food is fabulous. Being a seasoned traveler and having stayed in all top hotels across the world I have not met a Manager like Anupam Dasgupta who displays a true sense of hospitality and genuineness. The hotel is lucky to have such a Manager. I wish him Iuck and progress for his future endeavors. I highly recommend the hotel in case one is travelling to Mumbai.
Regards- Mr. Husain Alebrahim - Kuwait
Whilst staying in this superb hotel. The wonderful atrium, with the busy ground floor areas, to the immaculate rooms, the wonderful staff and the continuously evolving food, makes this hotel a place to linger. And a hug from the GM...