95%
Members Recommend
5.0
Excellent 411 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Breakfast, lunch and dinner are free while guests are on the resort property
  • Taking in views of a crater lake, national forest and active volcano from the low-slung hammocks
  • Most casitas have outdoor showers and private patios
  • Hand-painted murals by local artists
  • The nacatamales — a Nicaraguan twist on the tamale filled with pork, potatoes, rice, prunes and spices — at breakfast are not to be missed

What To Know

  • Children 15 and under are not permitted at the resort
  • This retreat has no TVs or telephones in the rooms, but guests spend more time exploring the jungles and volcanoes than inside
  • The last mile of the road to the hotel follows an oxcart track — it’s rough, rutted and narrow – but the peaceful, natural setting makes it all worth it
  • Guests must contact the property directly to provide meal and transfer requests
  • READ MORE: Find your perfect Nicaragua vacation

Amenities

  •  Adults Only
  •  All-Inclusive
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Rustic building property house Resort home porch cottage mansion backyard outdoor structure stone

Overview

Adults-only eco retreat with pampering spa services, tropical decor and views of Masaya Lagoon and Masaya Volcano

The Look

Opened in 2010, the boutique eco-resort of Hacienda Puerta del Cielo is perched on the rim of a crater overlooking the Masaya Volcano, lagoon and wildlife sanctuary. The renowned artisan towns of Masaya and Catarina are close by, but sumptuous spa services, volcano views at every turn and an adults-only policy make it easy to enjoy as much or as little of these local treasures as you like. Open-air common areas have pitched roofs and stone floors, and the multilevel layout (the owner is an architect) means views from the low-slung hammocks capture Masaya Lagoon, the active Masaya Volcano and the lush tropical forest.

Bed & Bath

Suites are light-filled spaces splashed in tropical colors, but the five stand-alone Casitas are well worth the splurge for their private decks, outdoor showers and views across the National Park. Hand-painted murals by local artists brighten the dark-wood fixtures and stone floors of the Casitas.

Beyond

While meals at some remote resorts can get monotonous, the talented chef at Hacienda Puerta del Cielo keeps the menu varied with local and international dishes; the nacatamales — a Nicaraguan twist on the tamale filled with pork, potatoes, rice, prunes and spices — at breakfast are not to be missed. Despite its secluded location, the resort offers a full roster of tours (led by local bilingual guides), from hikes and zipline tours through the jungles of the Mombacho Cloud Forest to shopping excursions in local villages to drives up to the rim of the active Masaya Volcano itself. When the day’s adventures are done, the peace and quiet of the resort, plus its lazy river–style pool and remarkably affordable spa treatments, welcome you home to your own little slice of Nicaragua.

In the Area

Peer into the very active Masaya Volcano (about 30 minutes away), which locals refer to as “the mouth of hell.” A daytrip to Mombacho Cloud Forest (about 45 minutes away) is ideally capped off with a zipline ride over the jungle for a bird’s-eye view of the vast sea of green below, or take in the gorgeous Spanish architecture preserved in the city of Granada during a horse-drawn carriage ride through the colonial center of this UNESCO World Heritage Site.

How to Get There

Hacienda Puerta Del Cielo Ecolodge & Spa
Camino de los Bueyes, Nimboja No.2
Masatepe, 42600 Nicaragua

Reviews

Peaceful retreat
230marieg

I don't know where to begin because our stay at Hacienda Puerta del Cielo far exceeded our expectations. We arrived at night and in the morning I woke up to a Vista of beautiful mountains surrounding us. I loved the fact that the Hacienda is remote providing peaceful and quiet enjoyment. We traveled with our two kids who also enjoyed the pool and "Tommy" the resident dog. Our Casita was clean and extremely comfortable. So often I am disappointed by the quality of bedding and pillows so I was pleasantly surprised to find soft fluffy pillows and sheets and blankets of high quality. The staff was amazing and made sure all of our needs were being met. They also cooked homemade meals three times per day at no extra cost. The Hacienda itself is beautiful with a pool and hammocks. Although the owner, JC, was not on the premises during the time of our visit, he called and/or texted me every day to make sure we were being taken care of. Honestly, the level of care we received far exceeded our expectations. We look forward to returning to the Hacienda soon.

One word: Utopia
William G

This place defies description, and I don't know where to start!

The absolute only drawback was getting through the dirt road that leads to the entrance. Thankfully it was not mud when I went, so my small rental car made it, but I would think in the rainy season one may need a bigger car or SUV to access the hotel, which is set back way off the main road (a huge plus!). Once inside the "Puerto del Cielo", you really will think you've been welcomed by San Pedro himself! Unbelievably beautiful views of the Masaya Lake and Masaya Volcano in the distance, this hotel is an all-inclusive, with three excellent meals provided per day.

The room I had was gorgeous, with a breath-taking view looking out at the above-mentioned natural parks. All pictures I'm including are taken from the room, which has large, ceiling length windows on three sides. The huge king bed was very comfortable, and the shower gave excellent hot water. The shower is rustic in the sense that its walls are of stone, but this just adds to the charm.

Everything about this place is spotlessly clean, and the security is very good. I felt safe at all times. Awakened by the chorus of birds and monkeys outside was a special treat. The manager on duty and his helpers, as well as the kitchen staff, were very friendly and gave us good advice as to where to go sight-seeing.

I actually was in Nicaragua on business with a colleague, but we are already making plans to return with my family, since the hotel has a beautiful pool, pool bar, and scenery that will make you not want to leave.

The most unpleasant experience I ever had in my life.
Aideline A

This Hotel didn’t exist, we drive for more than one hour for an deadly road with no access in the middle of nowhere, our car was stuck on the road with tree roots and no access, we try to call the hotel nobody answered the phone, please be very carful before waste your time and money with this place that doesn’t exit. All pictures are fase.