The Preserve at Los Altos
What We Love
- Great for families and small groups; enormous suites have Pacific views and multiple balconies
- Infinity pool with shallow kids area and ocean panoramas
- 24-hour concierge and multilingual staff
- READ MORE: Find your perfect Costa Rica vacation
What To Know
- The property requests a photocopy of the passport of every guest (including children) staying at the hotel
- It's a steep hike down to the small, rocky beach
- Rates are quoted for two people, and there is a cost of $75 (plus 13 percent tax) to add guests to the Suites; see Details tab for more info
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Don’t let the modern buildings fool you into thinking you’re missing out on the quaint charm of a classic Costa Rican guesthouse. The Preserve at Los Altos Resort may look large, but it retains the low-key ambience that defines this part of the world. The location on a steep hillside off the main road means there’s nary another structure in sight, but this being Manuel Antonio, nature is never far away.
Bed and Bath
Each of the enormous units has floor-to-ceiling windows and multiple balconies with uninterrupted views of the ocean and the forest greens. The spacious units at Los Altos feature full kitchens and sprawling living rooms. The look is Balinese, which seems out of place at first, but the modern tropical art and posh furnishings blend well with the casual air of the main resort. The Penthouse Suites on the eighth floor are a whopping 4,200 square feet, and each has private elevator access, four bedrooms, three balconies and views toward the Pacific Ocean.
Though a private beach is the ultimate tropical accessory, the strip of sand just below Los Altos is often rocky and involves a steep hike down the cliffs from the propery. The good news is that with the resort’s enormous infinity pool overlooking the ocean, you will rarely feel the need to leave the pool. The resort’s open-air and tiled restaurant, Karolas, also has ocean and forest views, and its fresh Costa Rican menu is justifiably lauded, with an emphasis on fresh fish and local ingredients.
How to Get There
We stayed at Los Altos for 5 nights and it was terrific. Check in was easy and the condo was clean and well stocked. The balcony overlooked the ocean and the wildlife was just amazing. Parrots and Toucans every morning and evening and a sloth in the tree by the pool. Happy hour at the pool is the best way to end a day of adventure!
We stayed for a week. There were seven of us. We had two huge condos that were very cool.
Huge balconies. Multiple bathrooms. Highly recommended.Pool was really nice and the ocean and rain forest views were beautiful.
Outstanding property! Complimentary breakfast, yoga, fitness center, hiking, cooking classes! Outstanding service. Great staff! Highly recommend this property especially in May, we had the resort to ourselves.
After booking, an extra charge of $600 appeared. I appealed immediately and the hotel indicated I could only cancel with a penalty. I decided to book and take it up with the hotel. When I arrived, I raised this issue and the hotel admitted that This extra charge is not listed on the external website that I used, Expedia. Nonetheless, The hotel insisted there was nothing they could do other than offer a 10% reduction on one meal (that came to about $15)
If you reserve on the hotels own website, they make it clear that the price is for double occupancy and you are charged $150 for each extra person above two. Why anyone would rent a three bedroom suite for 2 people is beyond me.
It is not often that the stars align to provide a great resort, with great people, great accommodations, and great weather to produce a great vacation. That being said, the week we spent at the Los Altos Resort will be with me for many years to come. The reservations process was painless and professional. Extra mention to both Efrain and Esteban who assisted me and our extended party of 9. We had many questions, all handled promptly and with genuine caring.
The restaurant is better than anything I had outside the hotel by miles. Service was personal and attentive every meal, with every server. Special mention for Jessica, restaurant manager, bartender and spiritual leader of a great staff. Poolside service equally well managed by Vanessa and her colleagues. I mention these names in the hopes that future travelers will let them know how much their attention can make a holiday.
Everyone else has commented about the accommodations. Let me say this: I am pretty well-traveled with something like 125 countries and have experienced at least one 5 star hotel in about half of those countries. Nothing before had prepared me for the excitement of having the elevator door open to your ROOM! The accommodations are well decorated, spotless and rise to the level of overly abundant in space and amenity. My daughter's reaction was simply: "Dad, you should move here!"
Moving may be out of the question, but I am pretty sure a return visit is in my future plans. Enjoy your experience.