4.5
Very Good 2021 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Ortigas Center location — just the right mix of shopping and nightlife
  • Four world-class restaurants that cover a range of cuisines
  • The signature service of a Shangri-La property
  • The Chi spa and heath club, featuring a fitness center, basketball and tennis courts, and a free-form outdoor swimming pool
  • Sweeping city views

What To Know

  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout
  • Just off Manila’s main thoroughfare, Edsa — so expect foot traffic and a bustling atmosphere
  • Rooms are spread between two wings: the older Tower Wing and the more private Garden Wing
  • A favorite venue for meetings and weddings

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Located in Mandaluyong, Edsa Shangri-La, Manila is in the business district and minutes from Shangri-La Mall and William J Shaw Theater. This 5-star hotel is within close proximity of University of Asia and the Pacific and SM Megamall.

Make yourself at home in one of the 631 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Edsa Shangri-La, Manila
1 Garden Way, Ortigas Center
Mandaluyong, 1650 Philippines

Reviews

4.5 Very Good 2021 Reviews
Great Family Hotel. Bad Breakfast.
Reviewed 5 hours ago

As always, the accommodation and service was top notch and could not be beat.

Quite disappointed though to find out that valet parking now has a flat rate of Php150 even for checked-in guests. Borrowing a plate and a bowl would also cost Php150. Such a dismay for a 5-Star hotel as I only see these strategies on lower service-level/class hotels. Really unclassy and I feel that the hotel should be embarrassed to be doing this.

The Horizon Club lounge was great, the selection of food and beverage was ample and the staff were courteous. Would be a good place to hold meetings though I would suggest reserving ahead of time as it does get full especially during the 5pm to 6pm cocktail time.

The kids play area with scheduled activities is a pleasant addition and firmly adds to ESL's reputation of being a family hotel. The pool has always been a great come-on with ample activities for kids and adults alike. I think ESL has the best pool for kids among other hotels in Manila.

Breakfast still sucks and is highly overpriced. Food selection is so-so and runs out quite fast - again, something which I would expect from a lower class hotel but not from a 5-star hotel charging close to Php2,000 for breakfast.

Fantastic
Reviewed 2 days ago

Ended up staying in this hotel accidentally (never knew there were 4 Shanghai-La hotels in Manila..) and it was a fantastic experience. Hotel staff is very professional, rooms are comfortable and there are 2 gigantic shopping malls within couple minutes of walk.
Breakfast buffet was amazing and also dined in the Italian restaurant - excellent. However, the two best things in the hotel were: 1 - the spa and 2 - gym!!! Both outstanding, very well equipped and fantastic people to look after you.
Excellent stay, recommended!

Nothing else to ask for... too good
Reviewed 3 days ago

1st stay in this hotel. Everything is perfect and i just want to highlight a better than perfect part.

Buffet breakfast !!! Try to spend 2 or 3 hours there and have a little of everything !!!

Hotel staffs are just excellent !

The Shangri-La
Reviewed 6 days ago

I got to stay in EDSA Shangri-La for a work conference. I mean, with the name itself, should I need to say anything more? Service is always and will be exquisite -- from front desk staff, to concierge, to the boys who assisted us in luggage and escorting us to the room, the wait staff from HEAT during breakfast and during the conference proper, the gym staff -- all equipped with a smile and ready to assist. As always, it was a very pleasant experience and I cannot wait to go back.

Excellent great stay
Reviewed 1 week ago

We stopped by for a weekend checkin and had a great time.
Joseph from check in was incredibly professional and anticipated our needs. He asked if we preferred separate doubles or a king, and let us choose between a larger tub or shower so that our child could opt for a nice soak.
Rooms were sized well, the view to the pool was nice. We were very comfortable.
The highlight was our lunch and dinner at the Summer Palace. Having travelled most of asia all year, I can honestly say that this was the best in house restaurant I have been to.
We have become wary of the buffets (Not a lot of choice in type of cuisine, often only average quality food, not a lot of control over what we eat -- a LOT of food does not make it better) and wanted a good meal that we could relax with.
Based on reviews, we chose to go to Summer Palace where we met with restaurant director Nancy Farm. She gave us excellent menu suggestions, charmed our 5 year old son, and we watched her coordinate like a well oiled machine with her hard working staff. She walked to tables, introduced herself and ensured everyone had a great time.
Our dinner that evening was exceptional. She introduced us to a SINFUL fried rice (mind blown) and a steamed malaysian fish -- so succulent and fresh that the meat was almost otherworldly. The meal we had was perfect-- well thought out, delicious, and healthy (for my husbands health / dietary concerns it was better than any buffet spread).
This restaurant is a must try for anyone who loves food and wants quality with their value.

Well done.