4.5
Very Good 2166 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Ortigas Center location — just the right mix of shopping and nightlife
  • Four world-class restaurants that cover a range of cuisines
  • The signature service of a Shangri-La property
  • The Chi spa and heath club, featuring a fitness center, basketball and tennis courts, and a free-form outdoor swimming pool
  • Sweeping city views

What To Know

  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout
  • Just off Manila’s main thoroughfare, Edsa — so expect foot traffic and a bustling atmosphere
  • Rooms are spread between two wings: the older Tower Wing and the more private Garden Wing
  • A favorite venue for meetings and weddings

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Located in Mandaluyong, Edsa Shangri-La, Manila is in the business district and minutes from Shangri-La Mall and William J Shaw Theater. This 5-star hotel is within close proximity of University of Asia and the Pacific and SM Megamall.

Make yourself at home in one of the 631 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Edsa Shangri-La, Manila
1 Garden Way, Ortigas Center
Mandaluyong, 1650 Philippines

Reviews

4.5 Very Good 2166 Reviews
My first hotel
Reviewed 2 days ago

Edsa Shangri-La is one of the best luxury hotels in Manila. The stay was not just comfortable but extra ordinary. Even though it was back in 2006, I still remember the hotel vividly. This was apparently my first international visit and also first stay outside of India. ESL, was just out of the world and all the amenities were well done. The view form the 18th floor in which I was put up was nothing less than beautiful.

Not an International Hotel, more a local hang out.
Reviewed 4 days ago

Ok, so here’s the deal, if your thinking top food, service and quality. Sure the Shangri-La is top of your list, along with the Dust right ?, sadly wrong.

So, having stayed at the Markati one, I mean the best hotel in Manila right?, and the Gen, again part of the same group, you would have very high expectations.

So, having flown for approx 16 hours, survived the Manila traffic, geez.. did we need a decent welcome and hotel.

On check, excellent security, we never felt uneasy, a swift entrance to check in, and it started to go down hill.

We had booked a Club room, with many excellent benefits, but did not now were it was, the lady just said down the hall on the left ....
So we did this finding nothing. Went back to ask again, and was told i just told you, down the hall on the left..... sometimes it’s easier to walk away. So we asked a porter, who showed us the way, yes down the hall, yes left.... but then left again, up a private lift to the club room floor...... gzzzzzzzz

The service in the clubhouse room was a bit more polite, but you had to constantly had to ask for the basic things, a tea spoon, sugar, Coke, was any hot food coming out ?, let’s remember hear, you paid extra for all this....

About 95% of the guests were locals, whom seem to readily expect the general poor standards everywhere.

I guess the icing on the cake was the feeling of a hotel trapped still in the 80’s, feeling rather tired everywhere.

Positives.... kids loved the pool area.

I looked up other reviews before writing this, and it seemed to bear out a lot of our observations.

If you paying top money for a top hotel, we did not feel it was unfair to expect this.

No we will not be returning.

A home in Manila
Reviewed 6 days ago

I stayed at the Shangri-La for 5 weeks and just loved it there. The rooms were comfy, the service was great and the location was awesome- located between two malls so plenty of access to restaurants and grocery stores so you do not feel cooped up in the hotel all the time. I had lounge access which was also wonderful and the staff in the lounge are so kind and helpful! The pool was great too, though it gets crowded so go early and get a seat! Working in front of the pool at night was also nice too. Would highly recommend!

Excellent Anniversary Stay
Reviewed 6 days ago

Decided to stay in Edsa Shangri-La to celebrate our anniversary. We would like to commend the following people for making sure that this stay would be one of the most memorable experience we had. Ricky of Concierge, Sonny and Butch of Housekeeping, Lala, Mitch and Charles/Franz of Horizon Club. Thank you for making us feel valued and part of your family. We are definitely coming back!

Mr
Reviewed 7 days ago

Great people, beautiful people actually.
Facilities in part a little tired such as rooms, main dining breakfast restaurant and pool...
Gym and Chi Spa excellent.
Over servicing meant that several people would react and therefore would end up forgetting you thinking someone else was attending to you.. or you'd end up with 2x coffees or 2x grab cars..
or no coffee and no car..

All in all, beautiful people, nice hotel... I'll return with a little more planning