4.5
Very Good 2107 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The Ortigas Center location — just the right mix of shopping and nightlife
  • Four world-class restaurants that cover a range of cuisines
  • The signature service of a Shangri-La property
  • The Chi spa and heath club, featuring a fitness center, basketball and tennis courts, and a free-form outdoor swimming pool
  • Sweeping city views

What To Know

  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout
  • Just off Manila’s main thoroughfare, Edsa — so expect foot traffic and a bustling atmosphere
  • Rooms are spread between two wings: the older Tower Wing and the more private Garden Wing
  • A favorite venue for meetings and weddings

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

Located in Mandaluyong, Edsa Shangri-La, Manila is in the business district and minutes from Shangri-La Mall and William J Shaw Theater. This 5-star hotel is within close proximity of University of Asia and the Pacific and SM Megamall.

Make yourself at home in one of the 631 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You’re sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 9 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Edsa Shangri-La, Manila
1 Garden Way, Ortigas Center
Mandaluyong, 1650 Philippines

Reviews

4.5 Very Good 2107 Reviews
More courteous than ever!
Reviewed 3 days ago

Have been staying here and i noticed the staff are warm and more courteous than ever! Breakfast ohoices varied' rooms clean, their teddy bear christmas so cute and lobely but last year was also beautiful

Awesome Pre-Birthday Treat to Myself
Reviewed 2 weeks ago

Due to change in travel plans, rather than travelling to Singapore, I opted to use the 3 of 5 hotel vouchers I bought during my Credit Card issuer's sale blitz. Room reservation was ably handled by Gel even if I called at 8:40am to say I plan to check-in by 12pm (in accordance with my Jade Golden Circle membership). Front Office Manager Benj was kind enough to assist my check-in and sort out the confusion over the 2 reservations in the system (it slipped my mind I arranged a 2-night stay 5 days ago). Benj efficiently issued my room keys and I was pleasantly surprised to find my amenities in the room despite the short lead time between my phone reservation and 12pm arrival,my sincerest thanks to InRoom Dining team for the quick turnaround. I met a friend in the nearby mall for lunch so I rested in my room thereafter. I visited the Health Club to wash off all the rich food I gorged on for lunch. In my entire 4 -day stay, Jason, Erica and Dax were very helpful. Dax even toured me around the 2nd level gym (it's ironic it was the 1st time I visited the 2nd floor all these years as my exercise routine is confined to jogging and dancing). Anj and Raine were equally helpful with my roommate who misplaced her keys on 2 occasions. Our 3 daily breakfast visits at HEAT were great, thanks to the attentive service from Cecille, Bessie, Noel, Lawrence, Ronel, Lincoln and Alvin. My sister roommate was so impressed by the congenial yet professional service levels we were accorded. Even Tina took time to say Hi despite the steady stream of diners. Our Room Attendants Jenny and Nelson always ensured the spic and span condition of our room, I could have slept in the bathroom floor if not for the cold marble floor. It was an awesome and recharging 4-day prelude to my 50th birthday this month (3 weeks later, I went back to HEAT for my birthday lunch where Chef Hazel regaled me with the well-done steak and Chef JB's scrumptious crepe and refreshing halo-halo). I so made the right choice not waiting for my 50th birthday to indulge myself because everyday can be your birthday. My personal affirmation for self-love was complemented by the consistently caring hospitality I experience every time I stay at Edsa Shangri-La. Thank you for repaying my loyalty in the last 10 years with innately convivial service to me.

Disappointed at the same time happy for some people
Reviewed 2 weeks ago

Stayed here on October-November nice hotel,nice facilities the only thing that i don’t like is some people specially in housekeeping department the assistant manager name Joyce Gaspar she’s annoying person she change my profile and preference without informing me i don’t know why she wants to follow herself rather than the guest for me she’s not a good example to all the staff in her department,but i would like to thank those people who help me all through out my stay namely Darl Padillo,Princess Manuel,Kenneth Santiago,Nelson Mantile and also their managers Ronald Garcia and Lorna Tumang of housekeeping,for heat department thankyou to all managers Ms.Tina Docallos,Ms.Aileen Aquino,Ms. Avie and the staff Marc,Abel,Renz,Ely,Ronel De Leon,Mike,the hostess Glaiza,Claire,Poolbar staff namely Vince,Mavic,Rhea,Philip the supervisor.i don’t need to ask to those people what i need they give it to me right away,when it comes to food,drinks,amenities i don’t have any problem about that.

Nice
Reviewed 2 weeks ago

Heat-very nice and has wide selection of food
Rooms- very nice
Pool-crowded
F.O. -friendly

Stayed in the Hotel 3x - consistent in providing good service.

Going to the area heavy traffic

Malls nearby........

Luxurious
Reviewed 3 weeks ago

It was a good stay. Everyone was courteous & professional. Room was clean and organized. Couldn't entirely close the curtains / blackouts though (we were at the lower floor and renovation/maintenance at the spa(?) was ongoing so we were a bit bothered). BF ordered Indian cuisine and found it a bit salty for his taste. I loved the complimentary tea, and Loccitane soaps & lotion.