4.0
Very Good 1730 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at Magdalena Grand Beach & Golf Resort in Lowlands, you’ll be on the beach and close to Gulf City Mall and The Kimme Museum Institute. This 4-star hotel is within the vicinity of Scarborough Botanical Garden and Fort King George.

Rooms

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Food & Drink

Enjoy a meal at one of the hotel’s dining establishments, which include 6 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 10 AM.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Lowlands? This hotel has facilities measuring 6200 square feet (576 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Magdalena Grand Beach & Golf Resort
Tobago Plantations Estate
Lowlands, Trinidad and Tobago

Reviews

4.0 Very Good 1730 Reviews
Fabulous Stay
Reviewed 6 days ago

Terrific relaxing place to enjoy some nice rest and relaxation. We went to celebrate a special birthday with a '0' on the end of the number and we weren't disappointed. The staff couldn't have been more friendly and helpful. A very memorable stay.

Holiday
Reviewed 1 week ago

We stayed at this hotel for two weeks we had the best time ever, the staff were exceptional especially Pam, Kerline and Krystal from the Salaka Cafe, Troy the restaurant manager and Lamaine in the Robinson Crusoe Bar, they went out of their way to provide us with exceptional service. The hotel manager was so lovely too, All of the staff were fantastic they are a credit to your hotel. Pam, Kerline and Lamaine really are amazing at their job. We will hopefully return. All rooms were clean and food wherever we ate was lovely.

Paradise lost and sadly neglected
Reviewed 1 week ago

This hotel used to be run by Hilton but is now government owned and run and unfortunately very poorly maintained.

There is very poor WiFi which is almost nonexistent when trying to connect in the rooms. Air con in the hotel barely works. Although we set the room to a comfortable 18 - 20 degrees Celsius our room was 27 degrees on average going down to 26 at best with the fan on full blast, which makes it difficult to sleep. Apparently one of the central hotel aircon fans was broken months ago and hasn’t been repaired.

There are lots of mosquitoes and bugs and when we arrived there was a trail of ants in our room and my husbands legs were covered in bites from some bugs when we awoke in the morning. When we complained however the hotel staff were very helpful and moved us to a new room.

On our 5th morning we awoke to find that there was no water in the bathroom to have a shower or even flush the toilets. It seems there was a burst water main. The pipes had been leaking for days and it was just a matter of time before this happened. Sadly nothing was done about it until it actually burst. Once again we were asked to move to another room.

The hotel overall is not air conditioned apart from a couple of the restaurants, the rooms (barely!) and the gym, so if you’re looking for respite from the heat - this is hard to find.

The room itself has all the amenities you would expect, a working safe, good iron and ironing board, tea and coffee facilities and normal toiletries. The ocean view rooms have beautiful views of the ocean just next to the hotel. There is a fridge in the room but no minibar. The plug sockets are American.

The hotel is tired and run down. All three ice makers were broken and we had to go to the restaurant bar ourselves to get ice as room service took forever. The lift was out of service and looked derelict - which was ok as the hotel had only 3 floors. I’m not sure how it would work if someone was in a wheelchair though as the breakfast buffet was on the bottom floor and reception was on the 3rd floor. There was rubbish in the ice making areas that looked like it had been left for days.

Breakfast is buffet style similar to most hotels, with an omelette area where you can get freshly cooked omelette. Unfortunately the breakfast options are the same every morning apart from two local dishes which change - after two weeks could become very tiring. Sadly even getting an omelette in the morning was a chore as there was typically a 20 mins wait for the sullen lady preparing the omelette to attend to her station and when she was finally there, to then start slowly organising the ingredients before she could start cooking. This was despite there being only very few guests at the hotel and breakfast was scheduled to be served from 7am and we would typically get breakfast quite a bit after that. This “relaxed” attitude to service and timekeeping seems to hold true for most of the staff. Our room was only made up at 5pm despite there only being a few guests staying in the hotel and overall service can be slow.

There were a few notable exceptions to this however and I’d like to say a massive thank you to three people who were great. Anika at reception has been sterling in helping us as much as she could, even to the point when the porters didn’t arrive to help move our luggage into a new room, she came and helped us to move our luggage herself. Troy the restaurant manager is always helpful, going out of his way and working hard to look after guests, and Minerva who serves in the Robinson Crusoe bar, who is a ray of sunshine and always on hand to take orders and make guests feel comfortable.

The hotel is quite a distance from any shops or restaurants so you either need to take taxis typically 90 TTD each way (£30 at the time) to Crown Point or Scarborough. Crown Point is about 20 mins away by car, has lots of restaurants and shops and is worth going for dinner. The hotel has a shuttle service once a day to Pigeon Point (near Crown Point). It leaves the hotel at 10am and returns at 4pm. There is no shuttle service any other time. Alternatively you can hire a car. Reception can organise one for 350TTD per day but the company they used for us had old cars with poorly working air conditioning. I’m sure there are other companies that you can organise independently.

The golf course is located in the hotel grounds. It’s a good 18 hole course that’s both beautiful and challenging. When we played there was no one else playing, so we could have a relaxing game at our own pace, without being held up or rushed. There are buggies for the course which were included in our green fees. As with the rest of the hotel, service is very basic. We were given a key to a buggy and a score card and left to our own devices. We had to clean the buggy of others drink bottles and load our own gear. One morning it rained, and we had to find towels to wipe the water off the buggy seats before loading our golf bags onto the buggy as usual. No water or ice is provided but water is available to buy if you need it. Sadly like everything else the course is very badly maintained. The bunkers are full of rocks and covered with weeds. There are hardly any rakes across the whole course and when we did see a rake in a bunker it was covered with weeds. After a windy day when we played the flags had been blown off the greens, making them almost impossible to see from a distance. No one had checked the course when it opened to put them back on. It’s also worth noting that there are small crocodiles called cayman that live in the lakes and ponds, so think twice about retrieving your ball if they fall in the water - although I’m told they rarely attack people unless they’re guarding their young.

It’s a real shame as this hotel has lots of potential but has so many missed opportunities. By fixing the aircon and wireless internet, our stay would have been so much more comfortable.The view from the rooms is beautiful and the room sizes are good. By increasing the frequency of the shuttle service, it would allow guests to enjoy the island more. With a little more effort the golf course could be a joy to play. Sadly without some fundamental changes and significant investment in this hotel I would not recommend staying here.

We originally booked our stay for two weeks but left after a week - which i’ve Never done before. The hotel staff were very kind and apologetic about everything. We wish them all the best and hope that they succeed in getting the investment needed to bring the hotel up to a reasonable standard.

Friendliest Staff,Great for kids
Reviewed 2 weeks ago

The staff here from the maids to the managers are probably the best on the island. They are very hospitable, always smiling,quick to accommodate and very professional. The breakfast is great, large variety and they change up some things every morning so its never boring. There is one gigantic pool with a drinks bar over it and about 2 other smaller pools so the kids had lots of fun there. The rooms were also nice, very clean with working air condition units. There is good wifi in the rooms, my eldest daughter spent most of her time streaming anime! The gym and sauna are clean, the equipment looks new. Finally there are 5 restaurants to eat at so there was really no need for us to leave the hotel grounds.

Great vacation
Reviewed 2 weeks ago

I had the best vacation at magdalena . Thanks to the front desk manager mr hollis moore, kizzy and ainka. Thank you for making my vacation very enjoyable and comfortable. Will return for a next vacation.