Sofitel La Reserva Cardales
What We Love
- Rate includes buffet breakfast
- One-of-a-kind, resort-style complex (there are very few like it in Argentina)
- Out-of-town location means more square feet for your buck than in Buenos Aires
- Unwinding in one of the three pools, spa or bar area
- The size of the property means guests can avoid one another just as easily as they can mingle
- The Argentine capital is an hour away by car or taxi
What To Know
- This is a family-friendly resort
- Too far from Buenos Aires to make daily trips practical
- Avoid the January and February summer high season if you don’t like big crowds around the pools
- Bring what you need with you, as it’s a long way to the nearest pharmacy and stores
- Take particular care if you’re driving here yourself; reckless driving on this route is all too common
- Pair with a city getaway in Buenos Aires
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
When you stay at Sofitel La Reserva Cardales in Campana, you’ll be connected to the convention center and within the vicinity of Otamendi Natural Reserve. This 5-star hotel is within the region of Escobar Clock Tower and Roberto Rocca Urban Park.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with separate bathtubs and showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.
Enjoy a satisfying meal at a restaurant serving guests of Sofitel La Reserva Cardales. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
How to Get There
Being the fourth time I visit this hotel in several years, I must say that for the first time I found it decadent. Service is horrible everywere for such an expensive hotel. Just a few waiters, most of them looking tired and not polite.
NO TOWELS AT THE POOL OR GYM. They run out of towels (the only few were old and tired).
They run out of smoked salmon at breakfast. Selection was poor.
I had to call for the night service at the room, very few towels and very low quality amenities.
Seems that all was going wrong, specially the management.
EXTREMELY EXPENSIVE FOR THE SERVICE
It is a beautiful hotel to have a romantic scape but also a very useful location for business purposes. The environment is great, the staff is very friendly and the facilities are super.
Food quality is really good, and perhaps there is some disconnection in services when the hotel is full.
The activities are varied and the surroundings ideal to relax.
It has the physical structure and decoration of a 5 star hotel, with prices that match it, 1000 EUR for 2 nights. But that's where the similarities end. The service is aweful, comparable to that of an extended stay or motel 6. It is the kingdom of made up rules and policies that frustrates guests little by little. It starts at the entrance: the short staffed guard post takes 15 to 20 minutes to handle a couple of cars waiting to get in. At the reception and check in, they still charge VAT from foreigners, unless you comply to their made rules that involve showing passports with appropriate stamps for the children staying with their parents. Despite having made a reservation for 2 adults and 1 kid, there was no 3rd bed in the room and they had to be called 3 times to bring us one. They never brought a set of towels for the 3rd guest during the 2 nights stay, despite numerous requests. The swimming pool is great, but the bar service is the worst I experienced so far. The hotel was less than 50% occupied, but it would take them 45 to 90 minutes to bring you a beer or soda can. I saw other guests arguing at the bar and refusing to leave until they set their drinks on a tray, which the guest had carried herself. They would stop serving the very limited food menu at 5PM, despite dinner only starting at 8PM. The towels available were insufficient for the number of guests and most were stained. Service at the restaurant la butaca was good and professional and the food was good, but not exceptional. The hotel claims to have bikes available, but it is only to take part in guided tours, as if guests were a bunch of 5 years old kids. Room service left the bottles of soda with the caps on and there was no bottle opener in the room. We had to call them back to explain that we were planning to actually drink the beverages we ordered with the food.
I strongly advise the senior managers of this hotel to take an internship in the four seasons or Intercontinental, maybe they will learn something about hospitality and professional services. It is a disgrace that the Accor Group allows this property to use the name Sofitel.
We went here for a business, we can rest very well in a quiet environment, very isolate and allow us to have the internal meeting without any chance to get interruptions. The service are very good but you need to don't forget anything, it is far away from commertial centers
Beautiful Hotel with outstanding views and beautiful premises. Nice food services and wonderful lake and swimming pool. Great Spa. Green concept is took as a must in this Hotel.
Golf course is a good one to enjoy a full day at the greens.
Kayak rides are pleasant and a very nice way to watch Nature.