Sofitel La Reserva Cardales
What We Love
- Rate includes buffet breakfast
- One-of-a-kind, resort-style complex (there are very few like it in Argentina)
- Out-of-town location means more square feet for your buck than in Buenos Aires
- Unwinding in one of the three pools, spa or bar area
- The size of the property means guests can avoid one another just as easily as they can mingle
- The Argentine capital is an hour away by car or taxi
What To Know
- This is a family-friendly resort
- Too far from Buenos Aires to make daily trips practical
- Avoid the January and February summer high season if you don’t like big crowds around the pools
- Bring what you need with you, as it’s a long way to the nearest pharmacy and stores
- Take particular care if you’re driving here yourself; reckless driving on this route is all too common
- Pair with a city getaway in Buenos Aires
- Free WiFi
- Golf Course
- Handicap Accessible
- Kids Club
- Parking On Site
When you stay at Sofitel La Reserva Cardales in Campana, you’ll be connected to the convention center and within the vicinity of Otamendi Natural Reserve. This 5-star hotel is within the region of Escobar Clock Tower and Roberto Rocca Urban Park.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with separate bathtubs and showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Relax and unwind with massages and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.
Enjoy a satisfying meal at a restaurant serving guests of Sofitel La Reserva Cardales. Quench your thirst with your favorite drink at a bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
How to Get There
We invited over 100 people from abroad to Sofitel Cardales. The weather was perfect and the setting was amazing. All our international guests were impressed with the hotel and the views it has.
The service was good and the facilities are outstanding. Would recommend the hotel for any event or city escape.
It was one of our wedding gifts. Firts the staff. Amazing. Since our arrival, we felt truly welcome guests. We are experienced travelers, so I know what I want and expect. Everything was wonderful, the room, the view, the buffet breakfast, the spa, the pool. To our friends thank you! To the hotel management, you are doing a great job.
Where to start from...
This was our second time at this hotel and THE LAST ONE. The first time was ok minor some gastronomical issues which I am not going to detail here.
I must say our experience was decadent, terrible, one of the worst services I have ever experienced in any hotel of the world.
On the good side: LOCATION. The views are amazing, really relaxing.
On the down side: We stayed for 3 nights, for a total of 2000 USD it’s OK, for a 5 star and luxury hotel, which was what we were expecting, the thing is we felt we had been conned.
The SERVICE is awful, I am not exagerating (wish I was).
We had a Junior Suite, with lake view (the view was amazing), the room was dirty, the sofa, chairs and cushions were stained, the chairs at the balcony broken…
The first 2 nights we had to shower with cold water because (and i quote) “the hotel is full and our heating system can’t cope with so many guests showering at the same time, try showering later on at night” WHAT?! really??? that was the explanation we received, and believe me, if you are paying 500 dollars a night you would expect to at least be able to shower with warm water right? the shower was also broken, the water splashed all over. Finally our last night, we were able to shower with warm water.
On the first day we used the complementary coffee left in the room and a diet coke from the mini bar, the next day they didn’t replace them, ok no big deal right? we had to call 5 times in order to get some coffee and the diet coke replaced, they even charged us the two nespresso capsules and 2 tea bags we didn’t even requested.
The FOOD: do not even try eating at any of their restaurants, the food is terrible, just grab your car and drive to the town of cardales (20 minutes) and enjoy a nice meal.
I strongly advise the senior managers of this hotel to take an internship in the four seasons or Intercontinental, maybe they will learn something about hospitality and professional services. It is a disgrace that the Accor Group allows this property to use the name Sofitel.
It is a 2 maybe 3 star hotel with the prices of a luxury hotel.
Being the fourth time I visit this hotel in several years, I must say that for the first time I found it decadent. Service is horrible everywere for such an expensive hotel. Just a few waiters, most of them looking tired and not polite.
NO TOWELS AT THE POOL OR GYM. They run out of towels (the only few were old and tired).
They run out of smoked salmon at breakfast. Selection was poor.
I had to call for the night service at the room, very few towels and very low quality amenities.
Seems that all was going wrong, specially the management.
EXTREMELY EXPENSIVE FOR THE SERVICE
It is a beautiful hotel to have a romantic scape but also a very useful location for business purposes. The environment is great, the staff is very friendly and the facilities are super.
Food quality is really good, and perhaps there is some disconnection in services when the hotel is full.
The activities are varied and the surroundings ideal to relax.