Xeliter Balcones del Atlantico
What We Love
- Daily breakfast is included in the rate
- Deserted cove beaches, some of them accessible only by boat
- Suites with private verandas
- Five minutes from Las Terrenas, the nearby fishing village and art colony that blends tapas bars and European bistros with sophisticated art galleries and boutiques
- Dedication to the environment – the resort’s eco-expert has set aside a fund for local coral reef protection and restoration
- The new open-air beachfront restaurant, Porto, has an extensive wine list
What To Know
- The resort is part of a 66-acre, 350-residence complex
- Families are likely to outnumber couples – especially on weekends
- A quiet road runs between the resort and the beach – it’s about a three-minute walk
- All that laid-back, feet-up tropical comfort can become habit-forming; promise yourself you’ll see some of the glorious surrounding nature
- Limited local dining options and taxis into town are expensive
- Free WiFi
- Parking On Site
With a stay at Xëliter Balcones del Atlantico in Las Terrenas, you’ll be convenient to Haitian Caraibes Art Gallery and Beach Garden Plaza. This 4.5-star resort is within close proximity of Las Terrenas Beach and Plaza Rosada Shopping Center.
Make yourself at home in one of the 35 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private patios. 27-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Relax on the private beach or enjoy other recreational amenities such as a 24-hour fitness center. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
Grab a bite to eat at the resort’s beachfront restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a swim-up bar. Breakfast is available for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
How to Get There
Positive things first: This is a beautiful private property with a great private beach.
There is a good restaurant across the street.
The maid service was great each day - our suite was immaculate.
It was, however, a huge disappointment for our girlfriend 2 night getaway. We chose to pay more for an upscale hotel and a 2 bedroom suite so that we would have the amenities most important to us for a relaxing time: Full kitchen so that we could cook and eat in and our own private hot tub (not one at the pool).
It did not turn out to be a relaxing vacation.
We had three major problems that were not resolved:
1. The refrigerator had a loud "alarm" that beeped constantly (similar to when the door is ajar but louder and consistent). We called for someone to come and fix it after checking in. After several attempts we were told they couldn't make it stop. We had to listen to it the whole time we were there. In order to sleep at night with no beeping, they told us to trip the circuit breaker to turn off the refrigerator...this meant we couldn't keep meat and other food in it so we ended up not being able to eat in as planned. In the daytime we tried to turn it on to keep some cold drinks and had to listen to the beeping.
2. The hot tub did not heat! We tried to use it the first day and called for maintenance right away. They came and said it was fixed. We ended up calling three times the first day because it never worked. Finally we were told it needed a part and that they would fix it the next day while we were out. The next day we went on a tour and came back in the afternoon to relax for the rest of the day/evening in the hot tub, but it still wasn't fixed (as promised). We called and someone came, but they couldn't fix it. We were only there for two nights so we never did get to use the hot tub.
3. There was NO PRIVACY! There is a huge wall of patio doors that look into the center of the property facing the opposite building. These windows had no curtains! If we were in the living room, dining room or kitchen we were on display to everyone. And one of the bedroom doors was also opposite this wall of windows so had to be closed at all times. No privacy for three women alone!
Our time there was spent with lots of phone calls to the office, maintenance people coming and going, trying to have some privacy and figuring out activities/restaurants since we were unable to fulfill our original plans.
Had we known we needed to eat out every meal, we would not have booked such an expensive property so far from the town/restaurants.
To add insult to injury, we met some other Americans in the next suite who had booked through Air BnB and paid half what we did for the exact same 2 bedroom property that had the same amenities and quality of decorations/furniture.
We were never offered to move to another suite. We found out that although we booked through the hotel directly, each property is actually owned by individuals. We asked for a discount due to all the problems. The manager said he had to contact the owner to discuss it and it would take a few days. He called a few days later to say it was not possible to give any kind of refund. All he could offer was a free night on our next stay. But if I were to ever fly back down there I don't know that I would go to Las Terrenas and if I did, why would we want to stay at a hotel where we had so many problems?
There as so many other good properties in Las Terrenas, I suggest you don't consider this one. Too many unresolved problems and not worth the risk.
Beautiful resort with lots of wide spaces, a very large pool and a semi-private beach!!!
Its Beach Restaurant (Porto), it is an amazing place to watch the sunset with a cold “Presidente” (local beer), and a nice lobster or fish at your plate!!!
Very different experience than the typical all inclusive resorts of Bávaro/Punta Cana or Puerto Plata...quiet, relaxing and beautiful!!!
We stayed one full day with a group of my family including kids. The apartment where we stayed was not in the sea front area but was very spacious, clean and well furnished. The property has beautiful gardens and nice pools. The service was excellent and we were easily allowed a late check out.
The Porto restaurant in front of the beach was an excellent place to spend the day at the beach...good drinks and food all this in spite of have been a mostly rainy day..
the beach is stunning.
We had a very nice stay indeed. Very recommended
Excellent accommodations in beachfront at Playa Las Terrenas. Very well equipped apartments with full kitchen, spacious bedrooms and wonderful gardens.
The beach Upfront is kilometers of walkable sand and beach. Sunsets are spectacular. We come here
A few times a year for sun, fun and relax.
This a nice condo hotel, with a beautiful beach across the street, I mean wonderful beach! The place was empty because it is primarily used as a second home place for people from Santo Domingo. The owner happens to have 25 apartments that he uses to run a hotel, but it just lacks the same hotel level service that you would expect from a place like this. You also MUST have a car or four wheeler rented to even get around the complex. Samana is a rural area with a lot of natural beauty. We felt safe the entire time and there are plenty of excursions to do. Great restaurants around, run by Europeans, serving fresh seafood. It is chill place, do not expect a resort type experience, it is very remote and rural.