Very Good 4363 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Daily buffet breakfast is included in the Jetsetter rate
  • Activities abound, from dining to water sports to arcade games to karaoke
  • A private white-sand beach
  • The Chi Spa’s mindful massages and natural treatments
  • There’s a 12-acre, coral-filled marine sanctuary just offshore — great for scuba dives

What To Know

  • A 10 percent hotel service charge per night will be collected at the Jetsetter checkout
  • Good for families; the hotel offers a discount dining option for children, please see the details section for more information
  • There’s a bustling vibe here; couples wanting privacy should look elsewhere
  • Some rooms allow smoking
  • Gala Dinner & Countdown Party on New Year's Eve with fireworks on Dec. 31. $138/adult $69/children. Contact the hotel to make reservations
  • The lobby lounge and the main wing reception desk will be under renovation through December 15


  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beach Beachfront Exterior Luxury Ocean Resort sky grass leisure building house swimming pool lawn caribbean Garden


The Review

With a stay at Shangri-La’s Mactan Resort & Spa in Lapu Lapu (Mactan Island), you’ll be close to Magellan Shrine and Mactan Island Aquarium. This 5-star resort is within the vicinity of The Jungle Cultural Entertainment Center and Mactan Marina Mall.

Make yourself at home in one of the 530 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary high-speed (wired) Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite to eat at one of the resort’s 5 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. A complimentary breakfast is included.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

How to Get There

Shangri-La’s Mactan Resort & Spa
Punta Engano Road
Lapu Lapu, 6015 Philippines


4.5 Very Good 4363 Reviews
One word, Amazing!

My family with 2 school going kids stayed at the Ocean Wing that came with a King size bed and a sofa bed. The view from our room was fabulous. It faced the pool as well as the beautiful view of the sea. House keeping did a good job in checking with us daily if we require any change of towels or toiletries as we decline to have our room made up during our 3 nights stay.

We had our breakfast at the club lounge which was more than sufficient even though we heard that the buffet spread had more to offer downstairs. We also enjoyed the family cocktail hour from 4-6pm at the Aqua lounge where small bites, hot food and alcoholic drinks were served. My kids also got to make a 'pizza' at the Aqua lounge. We did not go to the club lounge for the cocktail hour from 5-7pm as kids were not allowed.

The facilities at Shangri la is top notch! It is here that my kids experienced their first snorkeling expereience at the crystal clear beach! They were simply amazed seeing the fishes coming in close contact with them. The hotel offers fish food on certain days of the week so do remember to get some and get ready your camera for some pictures when the fishes flock to you for the food! The pool area was great too and we went there each evening to swim. The kids also enjoyed their time at the adventure zone. Do remember to bring socks and long sleeve shirts if you intend to let your kids play.

All in all, we had wonderful and amazing holiday and we hope to be back there soon again.

Amazing 5 days

This is probably the best 5 star resorts in Cebu hands down.

The 5 days we were there we didn't even need to step out of the hotel as it catered to everything we needed.

The beach was crystal clear, snorkeling was amazing, the jet skies were so much fun. It was 5 days if just fun fun and more fun.

A few recommendations thought, ask to stay at the main wing as the ocean wing seems a bit dated and I think they are about to renovate. Ask for a higher floor as the view of definately worth it.

Since we left the booking to the last minute, I would like to especially thank Ms. Anna Mae from sales who I called and bugged to get us 3 rooms. I had given up all hopes when she called and told us she managed to not only get us a booking but to find us a suite as well. She really made this stay special for us.

My 2nd time in Shangrila Mactan

It was our 2nd time in shangrila mactan, guess what? We are all disappointed how the staff handle us, from check in up to check out, they think Filipino could not afford in there Hotel, i was excited for breakfast buffet in tides but it vanish like a wind the long line is still exist, they could not find any solution on it.. shangrila mactan in our 1st visit we are all happy and enjoyed but the 2nd time we are all sad, the rooms not so nice, they become more strict that it could choke us, the foods also that i used to enjoyed before is no longer that yummy..the facilities is also a bit of not so nice now except the beach. Before i forgot the waiter will look on you from head to foot.. the looked that says if we can afford to pay out orders or not.. once they sees money there so nice on you waiting for the tip????