Paradise Koh Yao
What We Love
- A secluded island hideaway on a private beach, with breakfast, a massage and much more Getting off the beaten path and discovering a place of amazing natural beauty
- Enjoying a variety of cuisines at the resort's beachfront restaurants, with everything from local specialties to wood-fired pizzas
- Indulging in spa treatments at the beautiful, tranquil spa
What To Know
- Reaching the resort from Phuket requires a 60-minute boat ride and then 30-minute car ride; from Krabi, expect to take a 40-minute boat ride (for an additional charge, you can arrange private transfers via the resort)
- Shuttle service is provided into Koh Yao Noi
- Free WiFi is available throughout
Sometimes the most heavenly destinations are off the beaten trail. That’s definitely the case on the sleepy Koh Yao islands, reachable in less than an hour by speedboat from Krabi or Phuket. These virtually untouched islands offer secret beaches, lush landscapes and incredible vistas.
On one of these dreamy islands, Koh Yao Noi, you’ll find Paradise Koh Yao. Tucked away in a rain-forest reserve on the remote northern tip of the island, this boutique hideaway is designed in an easy-going, island-chic style. Luxurious accommodations, impressive facilities and no shortage of hammocks and daybeds make this destination the perfect place to relax and recharge.
And there’s no need to worry about being too far off the grid. You’ll enjoy two exquisite restaurants, a beach club and a laid-back bar offering live music. Fill your days with kayaking trips, Thai cooking class, yoga and meditation sessions or treatments at the spa. And if that’s not enough for you, we haven’t even mentioned the best part: the private white-sand beach with mesmerizing views of Phang Nga Bay.
It doesn’t get much better than the accommodations at Paradise Koh Yao, with lovely tropical-chic décor and stunning views. Each studio features an open-air living area with an inviting swing, as well as a semi-outdoor bathroom. The Superior studio starts you off at 580 square feet, while the Jacuzzi studio provides a bit more square footage and a private Jacuzzi on the deck. The Plunge Pool Deluxe studio is the most impressive, with 667 square feet, stunning views of Phang Nga Bay and a private plunge pool to cool off in.
Amenities- Wi-Fi access- King-sized bed- Air conditioning- Ceiling fan- Flat-screen TV- Phone- Minibar- Tea and coffee facilities- Safe
The resort’s signature restaurant, Seafood Terrace, offers both Thai and Western fare, as well as themed buffet evenings at least three times a week. You’ll find a more casual ambience at Al Fresco, a laid-back beachfront dining spot serving Mediterranean dishes, pasta, pizza and dessert. There are also two bars to enjoy: The Beach Club, which also serves snacks and Italian ice cream, and Sundowners, which hosts live music in the evenings.
You’d be hard-pressed to find a more ideal, peaceful location for a spa. Set in the jungle, this soothing sanctuary features a waterfall plunge pool, an herbal steam cave and a number of private treatment salas. Yoga and meditation sessions are held daily on the beach.
Paradise Koh Yao is hidden away on the lush northern tip of the island, within a protected reserve. You can arrange island-hopping trips in order to experience more of the region. The island can be reached by speedboat from Krabi or Phuket, and the resort is more than happy to help organize transfers.
How to Get There
During our stay, X000 Euros worth of Jewelry disappeared from our room. Because we noticed the incident just after the checkout and just before leaving to the airport, we notified the hotel by email just 2 hours after leaving the premises. We received an insulting reply. The general manager questioned our honesty in a very straight forward way. His response contained series of inaccurate facts aiming at proving that were dishonest people and that our allegations could not be trusted. This response is all the more surprising as we had were not asking for any compensation (as we had not put the jewelry in the safe). We just though that notifying the hotel of the incident was the right thing to do. It was not This totally ruined the memory of our stay.
If you are looking for reviews of past guests, consider browsing some from the "Average", "poor" and if you would entertain some "terrible" reviews because I wish I did.
They give a pretty accurate state of the resort as well as a clearer depiction of what to expect.
Don't be fooled by the room rates to expect the 4/5 star resort standards. We all know sometimes prices are sometimes a good indication of services and products. Not in this case, NO.
I would write an essay about our poor experience on PKY but I think many prior negative reviews echoed my sentiments so I would try to highlight a few things without getting emotional.
1. 1hr+ check in, 1 hr+ wait for room "to be made"
2. The hotel grounds looked quaint and welcoming upon arrival on first sight. It could be seen as an ecological marvel at some point, weaving nature and comfort. But it has lost its glory over the years. It needs desperate upgrades from rooms to bathrooms to common areas. Some other reviews mentioned bugs, stench, hygiene etc Hence, it does not deserve what it is charging. You can find similar accommodations on the island for far less while offering much more.
3. If you are booking from their website, do not pay extra for the massage and cocktails. Our booking on a third party side did not show a package (booked room only) but it came with the free 30min massage, free yoga class, free cocktail beverages (everyone gets all these).
Except for the 2 cocktails, we did not get to enjoy any of the stuff because the timing was very restrictive eg staff blatantly informed us because it is "free", you can only have the massage during a small window and that happen to also be the breakfast hours.
4. The prices of everything is exorbitant, and they would explain that it is due to the high cost of living on Koh Yao Noi, to maintain the tourism or livelihood of the locals there. That is not true- We have a Thai friend who lives on KYN - whom we met and know from frequenting her restaurant in Krabi for many years.
No matter how much they are charging for service/things, they do not need to gouge their customers multi folds and call it "supporting the local economy". Yes, things are more expensive because they need to be shipped in, yes gasoline costs but c'mon overcharging is a totally different matter. You just drive your guests to somewhere else where they could find better value.
Meals are very costly by Thai tourism standards. Lunches and dinners are typically US$20-50 per person. For the first time in a hotel in Thailand, I resisted to indulge in an alcohol beverage with my meal. It was as if I was vacaying in Europe. Remember, you really have no choice unless you want to fast.
5. Julien, an inexperienced French speaking supervisor. I was appalled by his acute arrogance, lack of respect, insensitivity to some guests, including ourselves, and if he did not disclose his position, I'd guess his is a management trainee interning, still new to the hospitality industry. No sense of customer service. His lack of finesse and tactfulness in addressing guests is sad and a shame further bringing down the rating of this resort.
6. There is no common standards and services for guests. We were lucky a golf cart shuttled us and our luggage from the dock to the check-in desk (more than a 8 mins walk under hot sun and sandy across the frontage of another property). We saw some guests on foot the next day. Yet, we also saw certain guests gets preferential services like personal golf cart ferrying them from their rooms to common areas.
7. Families with kids, read the fine print. Not the notes on your booking website, but they expect you to go cross research and read the fine print on THEIR website.
Above 4 years old, pay US$33 or 1000THB each, for "breakfast". How much can a 3+ foot tall kid old eat? "Sorry, you pay or you leave." They tried to show us the door (after our boat left, and we waited 1+hr to check in). Hmm, some Thai hospitality maybe, Julien?
Julien got frustrated and complained they often get families with young kids show up so he inadvertently let out that this has been their recurring issue. By omitting the "maximum person symbol" that show the capacity of each room on the booking sheet, this is a sneaky disguise of the room's limitation misleading one to think like many other Thai/Asian hotels, kids under 12 are free.
We would have walked out but PKYN is on the tip of a peninsula with no other resort within the vicinity other than an adult-only next door neighbor resort. There is nothing around. No other hotels, restaurants, medical aid etc. So, when you show up you really are stranded. They fed on our vulnerability and took advantage of our situation. And it sounded from what we were told, this has happened before.
If they do not welcome families, they should just make it an adult-only resort. Do not lure us here and make us bleed.
8. We were looking forward to the raving comments of the friendly resort staff. Unfortunately, we did not experience the usual Thai smiles nor warmth arriving from a 2.5 week of traveling in other parts of Thailand. We did experience staff waiting around to get tipped (which we did of course) but did not see any change in their attitude/service. Exception was a sweet Thai waitress at breakfast who was genuine and sadly, the only person who carries a smile the whole time we were there.
I recommend staying elsewhere on the island until PKY buck up their act.
I went there with my family, we had an amazing time... Perfect atmosphere, friendly staff, very good food, and amazing breakfast.
Rooms are beautiful and spacious.
Beautiful and quiet beach.
The pool is quite old, only bad point.