Very Good 1620 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The 250-feet long lagoon pool with swim-up bar
  • Family-friendly, with a range of kids clubs, a videogame room and babysitting services
  • Crisp and colorful decor

What To Know

  • Opened in October 2014
  • It’s not right on the beach, but it’s only a short walk across the main road
  • Karon is family-friendly, but parents should note that nearby Bangla Plaza is adults-only


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Family Patio Resort property Suite living room condominium home Villa


Family-friendly retreat near Karon Beach with a top-notch Asian restaurant, an all-day diner and a swim-up bar

The Look

Within easy reach of Karon Beach, this sprawling 224-room retreat feels like a miniature village, with low-rise whitewashed buildings surrounding a central free-form pool. The resort is split into six distinct areas, each home to a different room category; families are catered to with kids clubs and a videogame area. The modern lobby is kitted out with chunky tile floors, wooden chandeliers and gold mosaic details, and the resort is set on a lush plot dotted with towering palms.

Bed and Bath

There’s a definite emphasis on families here; Family Rooms are equipped with bunk beds and welcome packs for kids. Couples might prefer the Plunge Pool rooms or Suites, which come with spacious living rooms. Even the standard rooms are comfortable and welcoming, with polished hardwood floors and technicolor cushions, throws and rugs. All feature a balcony overlooking the grounds.


Just as there are six different room zones, the resort offers an array of dining options, including a pool grill, an all-day diner and a sports bar. The Tai restaurant excels in Asian specialities that cover the best of China, Japan, Korea, the Philippines and Thailand (the pad Thai is stunning). The Inbalance Spa has 10 cool, uncluttered treatment rooms; try the Royal Thai massage — there’s no oil involved, and the therapist works on pressure points to release tension. Of course, Karon’s best asset is the beach, a mile-long stretch that is rarely crowded, even in high season.

In the Area

Once a fishing village, Karon is now more or less joined to its southern neighbor, Kata, making up one long recreational beach strip. Karon Market (every Tuesday and Saturday on the grounds of the Wat Karon temple) offers an excellent opportunity to hone your bargaining skills on handicrafts, clothing and souvenirs. For alfresco Thai food, drop by any of the reasonably priced and positively cheerful restaurants beside Nong Han Lake. Come sunset, it’s well worth heading to Cape Promthep, at the southern tip of the island, to rub shoulders with the locals, who will be out catching the cool evening breeze.

How to Get There

Novotel Phuket Karon Beach Resort and Spa
568 Patak Road Karon Beach
Karon, 83100 Thailand


4.0 Very Good 1620 Reviews
A great family stay
Reviewed 3 hours ago

My husband, son aged 11 and I stayed at the Novotel Karon Beach from 5-14 April 2019. On arrival the check in staff were fast, efficient and polite and were able to offer an early check in. The superior room was a fair size and clean and very convenient as it was next to the kids pool with a slide. Breakfast is an important part of any holiday and so i would like to give A special mention to Bow, Maria, Rasel, and Jar who worked tirelessly to ensure that the guests had a wonderful start to the day with an amazing breakfast. Nothing was too much trouble and they seemed handle all requests in a polite and professional manner. In fact I’d like to thank all the staff for their hard work, the service we received was top quality. There are a couple of areas I thought like the swimming pools could do with a little clean up and maintaining and perhaps a shower curtain in the bathrooms to stop water spillage, and the shower itself is quite low especially if you’re tall otherwise all in great order and I would recommend to others especially families with kids.

Amazing Spa
Reviewed 1 day ago

You must visit the Spa 5-Star on all the packages I’ve had. Coconut scrub Massages amazing body feet and head! Wine wrap so rejuvenating. I will be back to the spa before I go at least twice more. Definitely a massage and the after sun package

Very comfortable, attractive resort.
Reviewed 3 days ago

We recently spent 8 very enjoyable nights at the Novotel. Our room was large and very comfortable. Breakfast was delicious and catered for all tastes and cultures. There were several choices of swimming pools and bars. The beach and local cafes and bars were only 5 minutes walk away.

Good solid family hotel
Reviewed 4 days ago

5 nights with kids aged 6 & 8 in a plunge pool suite.

Room was a good size with the kids having a trundle bed (sofa conversion) so we could position one of the kids beds anywhere in the room. Separate room for the adults. Lovely size bathroom with bath and separate shower. Did stink a bit for our entire stay (common place in Asia).
Plunge pool was exactly that with a nice little sit out area. The staff must have added chlorine one day as the kids jumped out real quick itching and scratching.

Three other main pools, one a kids area with a great little slide, and kids foam parties twice a week (our kids got a bit scared after the first time due amount of foam).
Other pools are ok, but be careful of sharp tiles in the pool. Standard issue of the Europeans reserving sun loungers from early in the morning.
With all the pools they seem to only use a portable filter, which doesn’t seem to clean the pools that well.

Food - overall a good standard, but they seem to be avoiding adding any heat to the local dishes. Lots of happy hours around and special deals. Kids package available as well as a pretty good kids menu.
We had dinner one night at “Oceans” which is advertised as Italian but only had a Thai menu available. Only 1 person working the entire restaurant so service was “interesting”. Poor lady was trying her best but was losing the battle. She needed at least two more staff helper her out. The food was very nice though.
Breakfast can be very busy later in the morning and selections were a bit of a letdown compared to other Asian hotels. Sufficient but below average.

Location is ok, have to cross the main road to get to the beach but you are assisted by staff which is a nice touch. Nasty drain system across the road which stinks but again the joys of Asia.10 min walk to the busy madness of the shopping/eating areas with loads of food choices. Beach is nice, typical water activities and the waves were crashing close to shore which was not too child friendly but it was that time of year.
Our kids got stung by jellyfish at a more northern beach.

Overall a good family hotel, but let down by some maintenance issues and some other little areas.
Staff are as always in Thailand, lovely.

Second visit
Reviewed 5 days ago

Loved this hotel from previous year so decided to come back second time...
Once again was met by the wonderful smiling Rena and colleagues...fast and efficient check in.
Mr room this visit was bigger then previous year...clean and tidy.
I will b booking my next stay hopefully November 2019.