4.5
Very Good 2828 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A luxury beach and golf resort with two Michelin-starred restaurants, including daily breakfastDining at the Michelin-starred restaurants – there are two
  • Lazing in your resort-view villa, after a game of golf at the resort's course
  • Kicking off each day with a delicious complimentary breakfast

What To Know

  • Seven outdoor pools, and a spa, golf course, and tennis courts will keep you busy
  • The 10 restaurants are out of this world, with the Michelin-starred M.B for Basque dishes and the Japanese fusion eatery, Kabuki
  • The sprawling resort is set on a clifftop and surrounded by tropical gardens; there are golf buggies to shuttle you around and a funicular down to the private beach
tree sky swimming pool property Resort leisure Villa condominium home backyard hacienda eco hotel

Overview

A villa with a lovely resort view at a sun-soaked luxury golf resort on the beach, including breakfast

The Lowdown

How to Get There

The Ritz Carlton Abama
Ctra. General TF47 km 9
Tenerife, Spain

Reviews

4.5 Very Good 2828 Reviews
Oh dear!!
Reviewed 3 days ago

Just so this review is not totally biased I'll cover the best parts first.

The hotel has beautifully landscaped gardens with an amazing koi carp pond. There are an excellent choice of restaurants and pools including one which is for adults only. My wife and I each received a complementary glass of Cava on arrival which was a very nice touch. We thought the buffet breakfast was good with an excellent choice to suit most tastes. The beach, accessed via a funicular or 'train' was a very nice too. You can walk down too, if your feeling adventurous!!

Now onto the not so good parts! We have been very lucky to have stayed in many luxury 5 star hotels all over the World. This isn't one of them.

Service: The service was very slow in all of the places we ate. Sometimes we had to ask several times before we got what we asked for - including the bill. The reception, like other reviews have stated is filled with interns - clearly an effort by the Ritz to save money on wages. That said, we thought the interns were of a better calibre in terms of skills and ability than the regular staff. They also smiled more when greeting guests.

Food Prices: These were extortionate at all of the restaurants. Don't get me wrong. We are used eating at many expensive restaurants but we left every meal at this resort feeling ripped off. With starter, main and a bottle of wine you'll be lucky to get change out of 175 to 200 Euros for 2 people. Eat at one of the Michelin Star restaurants then double it, at the very least.

Drinks prices: Even more of a rip off than the food. A jug of Sangria is 34 Euros without tip. In Adeje, a 20 minute drive away, it's 5.75 Euros and much nicer. Two glasses of Cava? 18 Euros before tip. A decent bottle of wine? 60 to 70 Euros before tip, although you could buy a budget house wine for 45 to 50 Euros. To put this into perspective you can pay for a taxi at a cost of 6 Euros to take you to San Juan (the nearest Town less than a 10 minute drive), buy a decent bottle of wine for 5 to 7 Euros, then come back by taxi for another 6 Euros. You could then do that whole trip again and even a third time, buying 3 bottles of wine in total and paying for 6 taxi journeys in total, and you'll still be up on the deal compared to 1 bottle of ordinary wine at this resort.

Entertainment = 0 stars. After 4pm there is nothing for kids to do. Most parents were in their rooms by 8.30pm. They weren't missing anything though, because after dinner there is nothing to do anyway. I mean nothing. One chap outside the lobby bar plays an electric organ set to sound like a guitar sometimes and he sings a bit. That is not entertainment when it is the same thing every night. It's boring. He packs up at 10.30pm leaving everyone totally bemused desperately looking around for someone to entertain them. I felt like I need to tell some jokes or juggle some balls to make things livelier. At night, there is more life in a morgue.
You can't even people watch because everyone goes to their rooms. Saturday night, with the hotel apparently fully booked, the place was like a ghost town. Apart from the 3 intern staff on reception which at night is the liveliest place to be, watching people checking in!!

Aside from the dimly lit gardens, there is nowhere to walk, no local shops, no convenience store and no real music. The Jazz Club was for Corporate entertainment only. Thankfully I hired a car (more luck than judgement) so we decided to brave the unlit hairpin roads and escape a few of the nights in Costa Adeje. In fact every time we got in our car to drive out of the Ritz Carlton resort I felt like Jim Carrey in the Truman Show! It would have cost 50 Euros for the round trip by taxi but totally worth it. You'll easily save money having you dinner there at one of the many excellent restaurants. Had we not prepaid our 5 nights at over £200 per night, we would have not bothered going back. Along the seafront you can get go to bars, people watch, buy ice creams (3 Euro for 2) browse the many shops which stay open late. The restaurants stay open even later. Well passed midnight.

I cannot work out how anyone can think any of this is acceptable from a 5 star hotel.
I have given them a generous 2 stars for the pools and the food quality. We were blessed with sunshine during our stay. Had it been raining during daylight hours we would have gone stir crazy and I would have given 1 star.

So unless you play golf, there are much much better options in Costa Adeje which is half the distance from the airport, without the scary drive around hairpin bends!! So will we be returning to this hotel? I'll let you be the judge!

Sexy French waiter
Reviewed 3 days ago

The French waiter at the 20/20 restaurant was amazing. Great service and very polite. Plus he wasn’t too hard on the eyes ;)
Sad he declined my offer to join me up in my room after the meal though :( :(

bliss
Reviewed 5 days ago

i arrived at this resort with just the expectation that it was going be of a hotel standards however i was taken back.the cleanliness and the welcome was impeccable. The staff go out of their was to ensure that you experience the best time . the resort is MASSIVE and it has up to 6 swimming pool oh and a private beach. The food was lovely but a bit over priced. when we arrive to our rooms we were met with a 2 bottles of cava as it was a birthday celebration, i wouldn't recumbent for children as its more of a relaxation holiday although they do have children pool. Rooms very comfortable. i cannot say anything bad about this place. to get to the local town can be out 40 mins on the bus so a car is essential. would i go back for a 3rd visit..... YES YES YES! i will return next year

Mrs
Reviewed 6 days ago

Air con in room, poor ,food ridiculously expensive, too far to pools, overrated overpriced , good bits beach when you get there, adults pool, but spoiled by fact nowhere to get a reasonably priced drink or snack

no information to closed golf course / wedding-noise till 4 a.m.
Reviewed 2 weeks ago

We were at the end of September/beginning of October 2018 at Abama. At first the area of the hotel and the restaurants are really well. The food is excellence and the people in the Restaurants are very friendly and polite. Also the pools are really well. Unfortunately, the hotel in his whole isn't well managed. Without any announcement in advance, the golf course was two days (because of a private Event) closed, as well the driving range. We have paid for using it, but it was (silently) closed for us and sold (double) for an private event with the effect that non-members of those event couldn't use the driving range and lost two days of golf playing. all These without any Information!
The same was with the pool-area. There was a wedding so that one day in advance nearly the whole pool was closed. Further the wedding-noise, which was really loud, takes long till 4 a.m. (!!). A normal sleeping was far away. Nobody can say me that the management don't know this….. "normal" guests - as me - will think twice if they come back again...